Kineko Casino - Delayed payment without any reason no help from support

Hello, dear Askgamblers team.

I read a lot of reviews and encountered the same problem as many users, they also do not withdraw my funds for no reason.

On June 16, I made a deposit of $80, started playing in the casino and won $500, I received this withdrawal, on the same day I made another deposit in the amount of $1237 and also started playing in the casino and betting on sports, with a final balance of $4812
On June 16 I made a withdrawal request of $990 and $433 I waited 1 day nothing happened, on June 17 I made a withdrawal of $99 and $3290 and for no reason 5 days do not confirm these withdrawals.
For 5 days in support, a guy named Graham tells me the same thing as other users.

I have no access to any information with regard to what the issue is or how long it may take.
I send regular summaries of all outstanding support issues, which include yours.
When this happens no response is given by the management team until they have completed any required investigation.

That's all he writes, no adequate response to the situation.

I also tried to contact discord, but there they also ignore their players or pretend that they are trying to help.

I have never experienced such problems with withdrawing funds from a crypto casino; usually this process takes several minutes or several hours.

I hope that your forum with an authoritative name can help me solve the problem with this casino.