KatsuBet Casino - Payment keep getting declined or rejected

Dear @Devine77777,

The AskGamblers Complaint Team is kindly asking you to update your complaint accordingly and clarify the total amount of the disputed payment/s.

Please keep in mind that, as per the AGCCS Guidelines, providing updates in a timely manner is a must.

Thanks for cooperating with the AskGamblers Complaint Team.

Dear AskGamblers Team,

We would like to inform you that the player wanted to withdraw the funds to the bank cards. However, unfortunately, withdrawals to bank cards are not available in our casino at the moment as well as the withdrawals to CoinsPaid method, as the player uses a fiat currency.

Our team has already provided all the alternatives that are available for the player. In addition, we have contacted the customer directly via email with the details and will be waiting for the player's reply.

Kind Regards,
KatsuBet Casino Team

Dear @Devine77777,

Please let us know if there are any updates regarding your ongoing complaint. In case you fail to respond within the given timeframe, please be notified that we will consider your case resolved and it will be closed accordingly.

Kindly note that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.