新着情報

  • 新着情報
  • 通知
検索
1000以上のカジノ、スロット、ボーナスを検索する

最近の検索

クリア

通知
読み込みに失敗しました。

リロード


通知
がありません。

リロード
全て見る

通知
読み込みに失敗しました。

リロード


通知
がありません。

リロード
全て見る

Jackpot City Casino - Missing cash

未解決
苦情情報
係争中のカジノ ジャックポットシティーカジノ
理由 賭け金不足
$ 5280.5
投稿日 2019年9月23日

Hi my name is Danielle on September 18,2019 at 12:15 pm I was playing online oink country slots and a few others. I received free games and half way through it kicked me out and reloaded the page, when I was returned back to the page I got a message that says free games completed congratulations $5280.50 has been won. Winnings have been added to cash balance. I was so excited I took a screen shot of my winnings but to my surprise I went to withdrawal my money and there was nothing there.
I contacted support to ask what had happened and they said nothing abnormal happened on their end so I sent them the picture I had of my winnings and they refuse to give me my winnings they said that they don’t see that.

So they are calling me a liar and scamming me out of my money, this did not pop up as an accident and if it did shame on them for allowing there casino do make people believe they have won and then call the person A liar.

I am absolutely fed up with that.

I have the picture but I don’t know how to attach it to this

AskGamblers
投稿日 2020年2月4日

This complaint has been reopened as per Jackpot City Casino request and AskGamblers Complaints Team would like to give it one more try and help both parties involved into the dispute reaching to a satisfactory resolution.

AskGamblers
投稿日 2020年2月4日

Dear @MizzLind28,

Kindly notice that AskGamblers Complaints Team has been informed by Jackpot City Casino management that the issue has already been investigated and solved successfully. Please confirm if the issue has been resolved. Be in aware in case you fail to respond within the given time frame we will consider your issue as resolved and your complaint will be closed accordingly. Please keep in mind that as per the AGCCS terms providing updates in a timely manner is a must.

Thank you for your cooperation.

投稿日 2020年2月4日

This issue was in fact NOT resolved, no one ever contacted me and when I contacted them with my proof of winnings they told me they couldn’t see if on their end. They could see I was playing that game (oink country love) at the exact time I was and that I had won the free games but cannot see that I won that that amount. So no this issue is no resolved

投稿日 2020年2月4日

Hi @ASKGAMBLERS
This issue was in fact NOT resolved, no one ever contacted me and when I contacted them with my proof of winnings they told me they couldn’t see if on their end. They could see I was playing that game (oink country love) at the exact time I was and that I had won the free games but cannot see that I won that that amount. So no this issue is no resolved

AskGamblers
投稿日 2020年2月8日

Dear Jackpot City Casino,

Please let us know if there's some update regarding this case.

ジャックポットシティーカジノ 苦情

  • 10 / 50 解決済み
  • 4日 平均レスポンス
  • 1週間 平均苦情ライフ
  • 5,777 USD 平均額

トラブルがある ジャックポットシティーカジノ?