So I won 1000 last week. I had a 3 day lock put on my account so couldn't reverse funds . To find out that "randomly" my card no longer accepts withdrawal requests . I asked them to unlock so I can put a new card on. The told me they couldn't. I waited the 3 days then surprise surprise couldn't open my account . Then got told operations need to open this manually which will take 24-48 hours. I then got an email stating my account has successfully been reopened. So again went to log on . Didn't work so I wrote to live chat. That advised me they contacted operations and would take a further 24 hours . Then told me to.change password delete cache and log in as it is unlocked . Didn't work contacted them again and they told me I have a technical issue where they unlock my account and it is relocking itself. And they had to pass it onto technical support and got told to expect 72 hour delay. Money is apparently still in my casino account and can't get it out due to no access
係争中のカジノ | ジャックポットシティーカジノ | |
理由 | 支払い遅延 | |
額 | $ 1000 |
ジャックポットシティーカジノ 苦情
- 9 / 41 解決済み
- 5日 平均レスポンス
- 1週間 平均苦情ライフ
- 6,631 USD 平均額
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未解決
Jackpot City Casino - Cannot log in, I want my deposit of $100 back
$100
未解決
Jackpot City Casino - Cannot log in, I want my deposit of $100 back
I signed up for this casino . Went to deposit $100 to play later. When I went to log in , it kept saying wrong username or password . I contacted them ...
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未解決
Jackpot City Casino - Withdrawal still pending
$2,000
未解決
Jackpot City Casino - Withdrawal still pending
I requested a withdrawal for $2000CAD on Aug 24, 2020. It is still pending. I have not been paid. I chatted online with a representative on Aug 28, ...
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未解決
Jackpot City Casino - Wan't return my deposit back
$100
未解決
Jackpot City Casino - Wan't return my deposit back
Created account feb 22 2020 and it was locked almost immediately after creating but not before I made a $100 etransfer of $100 to it. The account was ...
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未解決
Jackpot City Casino - Keep postponing my withdrawal
$1,500
未解決
Jackpot City Casino - Keep postponing my withdrawal
On January 28 I deposited $100 4 times on Jackpot City Casino to play. I played the live blackjack and I won a total of $1500 (CDN) and I requested ...
トラブルがある ジャックポットシティーカジノ?