I won 24000 euros in december on dollycasino. I was asked to provide some documents and I submitted them.
After that they asked for a utility bill again after I sent wrong one by accident. Then I explained that all utility bills come in my father's name and provided electricity bill in his name as one proof of address and posted bank statements in my name as another proof of address. After that they said that my account didn't pass verification and my account was blocked. I can submit all documents again, please help me resolve this issue.