Dolly Casino - Deposit don't get credited since November 30th

Dear Dolly Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

Dear all,

This complaint has been reopened as per Dolly Casino request and the AskGamblers Complaint Team would like to give it one more try and help both parties involved into the dispute reach a satisfactory resolution.

Dear Lennarty,

Thank you for reaching out!

We would like to inform you that the missing deposit of 15 EUR was successfully credited to your account on 11.12.2023.
Regarding the 20 EUR deposit, we reached out to the relevant department for clarifications.

We will provide the reply as soon as we have any updates.

Thank you for understanding.

Best Regards,
Dollycasino

Alright, everything solved, thank you!

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.