新着情報
新着情報

Casino X - Removed my 335 euros remaining balance without reason

未解決

苦情情報

係争中のカジノ

カジノエックス

€ 335

投稿日 2023年7月25日

Hello I've made a deposit 16.07 for 92.64 euro and received 100% bonus. I was making sportsbet to complete a wager and never got 0 euros on account (98euros is smallest amount reached).

Before my last 100 euros bet (won so I should have 237 euros from this bets) I got 198euro on account bonus money and made a bet for 100 euro from this balance. Casino removed for them 237 euros from last best and 98 euro remaining balance telling me that my bonus 'hit zero' and got nothing right now - which is pure stealing of my money for me.

Could you help me to regain my 335 euros? 98 remaining balance confiscated and 237 money from last won bet confiscated?

AskGamblers
投稿日 2023年7月27日

Dear Casino X,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

カジノエックス 苦情

  • 11 / 15 解決済み
  • 2日 平均レスポンス
  • 1週間 平均苦情ライフ
  • 1,283 USD 平均額

トラブルがある カジノエックス?