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Casino Friday - Withrawal problem

未解決
苦情情報
係争中のカジノ カジノフライデー
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€ 231
投稿日 2021年1月25日

Did a withdraw from casino 8 january.

Wrote to them the 12, answared that al papers was approwed and money was on the way.

Wrote again the 16, money was payd out, must be problem with transfer.

Wrote again 19, we have problem with our bank connection, but now its ok.

Wrote again 22, sorry , problem with our bank transfer company, no timeline when this is going too be fixed.

Its a smal amount, but i think this is bad marketing and still running the platform to Norway, when they no they cant pay out.

AskGamblers
投稿日 2021年1月25日

Dear @mortenims,

The AskGamblers Complaint Team is kindly asking you to update your complaint accordingly and clarify the total amount of the disputed withdrawal request/s.

Please keep in mind that, as per the AGCCS Guidelines, providing updates in a timely manner is a must.

Thanks for cooperating with the AskGamblers Complaint Team.

投稿日 2021年1月25日

The amount is 231 euro