BitStarz Casino - Having Verification Issues

Dear @Roseflower1234,

Please make sure to update your complaint accordingly and clarify the total amount of the disputed withdrawal request/s.

Thanks for cooperating the AskGamblers Complaints Team.

Hi Roseflower,

I'm not sure if you were aware of this, but we've already informed you that you account was fully verified.

The reason the withdrawal hasn't gone through yet is because it's a bank transfer that needs to be processed,
which will be taken care of shortly.

With warm regards,

Olle, BitStarz

Dear @Roseflower1234,

Please confirm if the issue has been resolved. Keep in mind that in case you fail to respond within the given time frame we will consider your issue as resolved and your complaint will be closed accordingly.

Thank you for your cooperation.

Thankfully my complaint has been finalised and I thank BitStarz for assisting me. Often as a new player it can be hard to navigate a new site. Other than the hiccup with the verification my time using BitStarz Casino has been otherwise enjoyable. They offer loads of good games that are easy to play.

Based on submitter's last post AskGamblers Complaints Team consider this case as Resolved and it is officially closed now.

Thank you all for your cooperation.

AskGamblers Complaints Team have been informed by the BitStarz Casino management that the issue has already been resolved, before complaint was even reviewed and published. It was player's responsibility to update AskGamblers Complaints Team that in a timely manner the issue is not valid anymore, which player didn't do unfortunately, therefore, we have no other choice but to change the status of this complaint, and Reject it instead.