Dear Bitkingz and Askgamblers Team,
On March 19th and 20th and 26th my withdrawals were confirmed and have been on pending since then. According to the live chat, the payouts are already at the bank, but nothing has been received yet (2 weeks and 10 banking days later).
According to the terms and conditions, bank transfers take 5-7 banking days. This time is already exceeded. The live chat and email ticket was not helpful (see attachments).
Therefore, I kindly ask you to support me in this case. It is about a total of 2.600 €
Thank you very much!