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Betwinner Casino - I've already sent all the required documents, they don't let me withdraw

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fmiranda1992 ポルトガル
投稿日 2023年11月1日

So, I've created an account at Betwinner and they simply don't answer me any email and don't let me take out the money I've won. At chat they only say to wait and don't answer to the emails.

I've already sent all the required documents for the process!

I don't know what more to do, can you help me?

AskGamblers
投稿日 2023年11月1日

Dear @fmiranda1992,

The AskGamblers Complaint Team is kindly asking you to update your complaint accordingly and clarify the total amount of the disputed payment/s.

Please keep in mind that, as per the AGCCS Guidelines, providing updates in a timely manner is a must.

Thanks for cooperating with the AskGamblers Complaint Team.

fmiranda1992 ポルトガル
投稿日 2023年11月1日

They still didnt answer me, they are always delaying...

fmiranda1992 ポルトガル
投稿日 2023年11月2日

Client support is a shame and still didn't answer me. SHAMEFUL

AskGamblers
投稿日 2023年11月6日

Dear Betwinner Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

ベットウィナーカジノ 苦情

  • 1 / 5 解決済み
  • 1日 平均レスポンス
  • 3日 平均苦情ライフ
  • 56 USD 平均額

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