Bettilt Casino - Cancelling withdrawals again and again

Hello,
Thank you for contact us via https:­­­/­/­w­­w­­w.a­­­s­k­­­ga­­m­b­­le­­­r­s.com

Could you please provide us your username from Bettilt account so that we can confirm this situation.

Thank you!
Best regards,
Bettilt Team

I got finally 1 x 500e approved, and all other pending ones are declined, i made new withdraw request 2 days ago and nothing happens.. my username is : < username removed >

Dear Bettilt Casino,

Kindly note that the player's registered username and email with your casino could be found within the notification email sent by our complaint system automatically. To avoid losing time, however, we have just sent these manually in a private message.

Please confirm you have received the requested data and keep in mind that in case you fail to respond within the given timeframe we will consider your case unresolved and it will be closed accordingly.

Thanks in advance for your cooperation.

Hello dear Customer,
Thank you for contact us via https:­­­­­­­/­­/­­­w­­­­w­­­­­w.a­­­­­­­s­­­k­­­­­­ga­­­­­m­­­b­­­­le­­­­­­­r­­s.com

We inform you that your previous withdrawals were cancelled due to incorrect data. Please note that you have requested your withdrawal with incorrect email. For security and anti-fraud reasons the email, while requesting the withdrawal, must match the email registered on Bettilt. Your email was then updated accordingly for you, so we could proceed with the processment of your withdrawal.
On 03.05.20 you have requested another withdrawals via Skrill, which we have processed accordingly on 04.05.20. Please be aware that only one withdrawal can be processed daily.
Please note that your latest withdrawal is pending which was requested on the 04.05.20.
We remind you that after making your withdrawal request, it will be processed within 1 business day, however, it may take up to 72 hours. After processing, it takes 1 working day to receive into your account.
We kindly advise you to wait for your latest withdrawal to be processed please.
Thank you for your understanding.

Thank you!
Best regards,
Bettilt Team

Dear @Vihjeareena,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and let us know if you have received the disputed payment. Please be notified that, in case you fail to respond within the given timeframe, we will consider your case resolved and it will be closed accordingly.

Please keep in mind that, as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

I got that 1 x 500 like i told before, now i waited again 3 days and they cancelled pending withdraw without any notification. Now i made new withdraw 500e amount again, it will probably take 3 days before they either pay or reject it, i did ask reason i got answer "As verified your withdrawal was canceled due to incorrect data" Funny thing that i use exactly same details like i did on that withdraw which you approved allready. why these are cancelled allthe time ? To be honest, withdrawing 5500€ it cannot take over 3 weeks to get, well i think in that situation more than 3 weeks cause max 500e / 3 days, if cancelled even longer.

Dear @Vihjeareena,

Please let us know if there are any updates regarding your ongoing complaint. In case you fail to respond within the given timeframe, please be notified that we will consider your case resolved and it will be closed accordingly.

Kindly note that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

Hello dear Customer,
Thank you for contact us via https:­­­­­­­­­­/­­­/­­­­w­­­­­­w­­­­­­­w.a­­­­­­­­­­s­­­­­k­­­­­­­­ga­­­­­­­m­­­­­b­­­­­l­e­­­­­­­­­r­­­s.com

We confirm that there were some withdrawals rejected since the system couldn't validate with success the data of it. Please note that the responsibility of the input of data is from the customer part. The maximum time for processing a withdrawal request is 3 days, if the data is correct, the request will be processed with success like the one requested on the 2020-05-07 was.

Thank you!
Best regards,
Bettilt Team

"Please note that the responsibility of the input of data is from the customer part" Thats really funny thing, i have everytime did all things same way, 2 times now got approved withdraw and 3 times declined, how it can be customers fault if details are exactly same allways.
Dear Askgamblers, i have got 2 x 500e out now, during 1 month. Tomorrow should come next 500€ lets see what happens. ill update.

Dear @Vihjeareena,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and let us know if you have received the disputed payment. Please be notified that, in case you fail to respond within the given timeframe, we will consider your case resolved and it will be closed accordingly.

Please keep in mind that, as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.