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Betrebels Casino - 830e declined withdrawal without reason

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係争中のカジノ

ベットレベルズカジノ

€ 839

投稿日 2023年2月21日

Betrebels casino closed my account and take 839 euros wirhdraw without reason. I play very loalty this casino and wirhdraw and deposit is going to normal many month. But one day this casino ask me salary and bank documents with 3 month and i send this. After that they closed my account and take my 830 euros wirhdraw without reason. I dont broke any rule and play own bank account ip adress and mobile Phone. I hope that you can help me to got my money here.

投稿日 2023年2月24日

Dear Askgamblers team,

After a thorough investigation of the player account we have found that the player has violated a number of Betrebels terms and conditions (see below) and as a result the account of the player has been closed permanently.

Terms and Conditions

General Terms and conditions:

1.14 BetRebels will apply the strictest penalties and contractual sanctions to all those clients who are involved in fraud. The company will refuse payment of winnings to clients in the case of presumed or suspected fraud.

3.7 We specifically do not permit our customers to do any of the following:

· To act on behalf of another person or third party;

· To sell, transfer, and/or acquire accounts to/from other players;

· To transfer funds amongst player accounts;

3.9 The client must not place bets on behalf of third parties. Any bet placed with the intention of defrauding BetRebels and/or placed or received (with no written consent) from/by any bookmaker, betting syndicate and/or party, association, family group and/or under the advice of any other person or association can be voided at any time, including after the result of the event. Any member of a federation, professional athletes/ex athletes, managers, associates or card-carrying members of sporting companies and/or any employee of companies organising or managing any public or private competition is forbidden to place or accept bets, either directly or via a third party even through the persons authorized to receive them, who have access to the results of such official matches organized by sports associations or competitions offered by the company. It is also forbidden to the employees, directors or shareholders of BetRebels to place bets directly or via third party even at those authorised to receive them.

3.11 BetRebels will Forfeit and/or confiscate funds available on a BetRebels account and/or refuse to honour a claim, in the event that, directly or indirectly, the BetRebels terms and conditions have been violated and/or other unauthorised activities have occurred in connection with a betting event and/or the operation of a BetRebels account. This is subject to any of the said events being in connection with the BetRebels account and/or the claim in question.

Casino Terms and conditions



6. PROMOTIONAL ABUSE AND IRREGULAR PLAY

We provide bonus offers and promotions to reward valued customers. We operate a zero-tolerance approach to all forms of bonus abuse, and any other kind of fraudulent activity. If we suspect a player is participating in activities which break the rules of the Casino, we reserve the right to exclude the player from any promotions, bonuses or offers. We also reserve the right to remove any winnings and/or deposits from the player’s account, and any other accounts linked to the player and close the account.

‘Irregular Play’ and ‘Bonus Abuse’ is defined as, but is not limited to, any one of the following types of activity:

· The use of VPN, proxy or other services and techniques, for the purposes of deliberately obscuring, hiding or changing IP addresses in order to fraudulently take advantage of promotional offers;

· Whether known or unknown to us, taking advantage of any software or system bug, loophole, fault, error, or failure including, but not limited to, in respect to any game provided;

· Using multiple accounts to claim a bonus or any other promotional offer more than once;

· Working in a syndicate with other players to abuse promotions, deliberately cheat or other exploitative behaviour;

Best Regards
Betrebels Team

投稿日 2023年2月24日

Hello Betrebels! I transfer money with my housemate! My money is her account and we transfer money to each other because what money we have is money what we use together so i dont play her money i play my own money i can proof that < removed info > is my children Mother and we life same adress and we not yet doing same bank account and that why we have ssme money two another bank account and always when i play this casino i play my own money so that why this is unfair and i want to you approve my withdraw because i play my own money.

AskGamblers
投稿日 2023年2月27日

Dear all,

Following a careful review and consideration of all the information, details and/or proof presented by the parties during the complaint process, the AskGamblers Complaint Team reached the conclusion that Betrebels Casino management acted in accordance with their Terms and Conditions.

Based on the abovementioned information, the AskGamblers Complaint Team considers this case resolved and it is now officially closed. While we understand this might not be the outcome expected by the complainant, we would like to remind you that, in case of a disagreement with our decision, further assistance on the matter could be requested from the relevant regulatory body and/or appointed ADR entity.