Hello. I tried to do a withdraw in this casino 10 days ago, gave the documents numbers and tried this withdraw, less than 30$. The casino opens me a page where I need to click in a link to liberate this withdraw. In this page, it says the withdraw was approved. Well, I click on the link and its go to a page saying there is an error about the information.
Well, I talked with the support asking for the cancel of this withdraw and they say they cant do it because it was approved. I sent all the prints, and they said first to wait 5 days, than after it they said they would send my case to specialist teams. I asked again for the cancellation of this withdraw but they say they cant do that. The specialist team didn't contact, and after 10 days I just gave up about the money. The answer they give me is always that they cant do nothing. I sent the prints and they just say to try again (I clicked millions of time, refresh page, cleaned cookies, and is always the same information. Hard to believe in this type of problem in a casino that have more than 9 rating here.
