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888Starz Casino - Missing funds on account

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苦情情報

係争中のカジノ

888スターズカジノ

€ 1900

投稿日 2024年1月25日

I created an account on this account and deposited €2000 from skrill. The money came to my account and I placed one €100 bet, then closed the page. After a while I logged in again, my account balance was 0 euros and I couldn't find anything in my betting or transaction history. I went straight to the live chat and they promised to sort it out within 24 hours. I went to ask again after 24 hours and again got no answer as they are looking into it It's been 2 months now and I haven't received answer.

投稿日 2024年1月26日

Dear Customer,

Your issue has been resolved. Thanks for reaching out! We're always happy to help 😊

AskGamblers
投稿日 2024年1月26日

Dear @VetoJussi,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

投稿日 2024年1月27日

The matter has been sorted out and everything is good. Thank you askgamblers and 888starz.

AskGamblers
投稿日 2024年1月27日

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

888スターズカジノ 苦情

  • 2 / 7 解決済み
  • 2日 平均レスポンス
  • 3日 平均苦情ライフ
  • 699 USD 平均額

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