7BitCasino - Delaying big win payout

Dear 7BitCasino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

Dear all,

This complaint has been reopened as per 7BitCasino request and the AskGamblers Complaint Team would like to give it one more try and help both parties involved into the dispute reach a satisfactory resolution.

Dear Kyle,

Thank you for sharing the incident with us.

Let us apologize for the fact that you faced difficulties regarding your withdrawal request. Our team is very concerned about your situation and feelings.

It is for you to note that the players' transactions are taken seriously in 7Bit Casino. We are obliged to check all the information that the player provided before making a withdrawal. Therefore the verification process may take quite a while sometimes. Once again, we beg your pardon for the inconvenience you have been through.

Moreover, we are glad that you have found our Customer Care team friendly and for your liking. Be assured, they are always ready to assist you to solve any issue.

Last but not least, as a result of your cooperation, the abovementioned cashout request has been successfully processed. Congratulations! Thank you for the patience you have shown and hope to see you as a winner times and times again.

Feel free to write us at suppor­t@7­bit­cas­ino.com in case any additional assistance or information will be needed. We will be more than happy to see you again!

Sincerely,
7Bit Casino team.

Dear @BreakCoin,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

They have paid. Thanks for helping

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.