7BitCasino - 300Euro deposit does not show up after more than 2 weeks - 解決済み苦情

I made a deposit of 300€ on 9th July to 7bitcasino via Rapidtransfer. Which is normally real time and money shows up after doing the transaction. Unfortunately it has not shown up at the casino. So I contacted the support and ask for checking the payment. The response was that the casino needs to have a closer look into it. I asked almost every day the support and the answer was always the same. Be patient - we are looking into it. Now it is more than two weeks. I have no clue why "looking into it" can take that long. I have checked also in parallel with Skrill and they confirmed that the money has been transfered to 7bitcasino. I'm a bit lost now, as I get always the same standard response with be patient and we are looking into it. Please help

7ビットカジノ

Hello Rainer,

Thank you for sharing your experience and apologies for any troubles.

As this matter does require Skrill support team investigation, we’ve been waiting for the update and there is none so far. We are terribly sorry for any delays and we will make it right and credit your account with missing deposit amount worth 300 EUR right away not to keep you waiting.

Hurry up to log in to your Casino account and kick off having fun with 7BitCasino.

Best Regards,
7BitCasino Team

rschloeg

Thanks. Problem solved now after 2 1/2 weeks.

PLEASE CLOSE THE TICKET.

AskGamblers

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

新着情報

7BitCasino - 300Euro deposit does not show up after more than 2 weeks

苦情情報

係争中のカジノ

理由

額

€ 300

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