Hi AskGamblers, I want to check why is 7bitcasino refusing to give the bonus amount that sent me via email exclusive offer, had bonus code. But after I made the deposit they refused to add bonus and makes excuses for it. They don't want to be honest at all and just trying to refusing of adding bonus. They first said I claimed the sign up bonus once and it is not available, but after I said it is related to deposit they start making excuses for amount of eligibility and after proof of amount they still refusing to give the bonus.
Hey SADEQ!
Thank you for sharing your feelings with us. Your feedback is invaluable, and we appreciate the opportunity to address any concerns you may have.
Our team has thoroughly reviewed your case and analyzed the reasons behind the non-issuance of the bonus. Upon investigation, we identified that the bonus offer under the code ""1BIT"" could not be automatically issued at the system level due to an insufficient deposit. Due to the volatile nature of cryptocurrency assets, it is important to highlight that their exchange rates may vary compared to other currencies. This affects the eligibility for certain promotional offers. Our experts will make every effort to ensure you receive more convenient service
As a token of our loyalty to you, we would like to inform you that the designated bonus has been successfully added to your account.
Please note the bonus conditions:
Wager x45
Max.Bet is 16.76 DOGE
Max.Cashout is 838.06 DOGE
To activate it, please proceed by clicking on the following link: https://www.7bitcasino.com/profile/promo
Wish you the best of luck and hope for significant wins! We trust that our quick resolution contributes to the overall positive experience and helps to resolve this situation.
If you have any further questions or need clarification, please do not hesitate to contact our support team at support@7bitcasino.com. We are available 24/7 to assist you.
Best wishes,
7Bit Casino team

Dear @SadeQ,
The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.
Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.
Thanks in advance for your cooperation.
Hi, askgambeler,
Sorry for the late reply ,
I want to inform you that the case is resolved however against of 7BitCasino reply of insufficient amount i must say that deposit amount were enough, whatever they add the bonus for my account, thanks for your copration askgambeler

Dear all,
As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.
We thank both parties for their assistance during the complaint process.
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トラブルがある 7ビットカジノ?