I have been trying to withdraw my funds from the site for the past two weeks. Every time i tried to withdraw my funds the option is not available in the website ,I faced this issue in the beginning and they said it was a technical issue with their website, then it was alright for 3 days, after that the problem popped up back again, and ever since, i have been contacting them and their answer hasn’t changed for one week, which is the technical issue. And i asked for a time frame to solve it but they said there’s no timeline whatsoever.
Any help would be appreciated so much
Cheers
Dear @Baahilma22,
The AskGamblers Complaint Team is kindly asking you to update your complaint accordingly and clarify the total amount of the disputed withdrawal request/s.
Please keep in mind that, as per the AGCCS Guidelines, providing updates in a timely manner is a must.
Thanks for cooperating with the AskGamblers Complaint Team.
Dear all,
Kindly be notified that this complaint is being reopened following the declared willingness on behalf of 22bet Casino management to do everything within their power to resolve their outstanding AGCCS cases. The AskGamblers Complaint Team will gladly assist by giving any of these old cases an additional chance for a successful resolution.
Greetings! On February 6, 2021, the player initiated a withdrawal of funds, followed by a series of both denials and subsequent withdrawals. We maintain confidentiality regarding specific amounts. However, it is noteworthy that the player engaged in extensive gameplay and subsequently made additional fund withdrawals. The most recent withdrawal occurred on July 8, 2021, at 05:45:44. If you have any specific questions or if there's anything else you'd like to know, feel free to ask.
Dear @Baahilma22,
The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.
Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.
Thanks in advance for your cooperation.
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