22bet Casino - Verification issue related to my 22bet account

Hello mukeshlal98188,

Your documents are currently under verification. Please wait until the process is complete - our support team will be sure to contact you as soon as the verification is complete. Thank you for your patience and understanding!

My verification has been pending since more than 6 days now

I have supplied 22bet all the verification documents including --

My national id card

My selfie picture with adhar card and correspondence exchanged with 22bet opened on my mobile device

My utility bills

My bank statement

My election card

Inspite of providing all documents that were asked from me , still I am unable to withdraw my money from my 22bet account. I play on other betting sites also including dafabet , Parimatch , 7cric.com but never faced such a lengthy verification process. Now I have no document in possession to provide 22bet . I am a physically handicapped person and one of my leg is shorter than my other leg. Unable to take so much stress . Please complete the verification process and let me play on your website and withdraw my money whenever I want to from my 22bet account

If this is the way you treat your loyal customers like me , they no one will play on your website

< full name removed >

Hello, we understand that the verification process can be impatient and we apologise for any inconvenience this may cause. However, this procedure is a standard measure necessary to ensure the safety of all our players. We ask for your patience - we are working to complete the verification as soon as possible. Thank you for your understanding and co-operation!

Hello 22 bet

Yes it is very frustrating to go through this lengthy verification process of yours . It's now been 7 days since I am waiting for withdrawal of my funds . I have 7517 usdt lying in my 22bet account

The amount of time that you are taking to verify my account is shocking and astonishing. Even the banks don't take so much time to complete kyc verification

All my documents have been provided to you multiple times so humbly request you to complete my verification process and allow to me to play on your website and deposit/withdraw my money whenever I want to

< full name removed >

Hello mukeshlal98188,

We understand your concern and apologise for the wait. Unfortunately, it is not possible to speed up the verification and validation process as these are standard security measures that apply to all players. Please wait for our support team to complete the verification process. We assure you that once the process is complete, you will be notified immediately.
Thank you for your understanding and patience.

It's now been 8 days since my verification is in process . After every two days , 22bet asks for a new document. So far I have given the following documents to [email protected]

1. My adhaar card

2. My e adhaar card

3. My pan card

4. My election card

5. My selfie picture holding my adhar card in my hand and correspondence exchanged with 22bet opened on my mobile device

6. My utility bills(3 months)

7. My bank statement (3 months)

How many more documents do I need to send to get this verification process over with . As I told you before , I am a physically handicapped person and one of my leg is shorter than my other leg . You are causing me undue stress and harrasment by delaying my verification process. If you want , you can complete this verification process in one day or max two days but you are unnecessarily delaying my verification process despite providing all my the above verification documents and now it's been 8 days and you ask for a new document every two days just to delay the process

I am deeply disturbed by your delaying tactics . I deposited my money into your site by trusting your reputation in the betting market and played bets on the most high profile cricket test match between India vs New Zealand and I won . Now it is your duty to let me withdraw my hard earned money. I once again request you to let me withdraw my money and do not delay the verification any further since it's now been 8 days .

< name removed >

Hello!
Thank you for your request. After checking, we would like to inform you that we have decided to terminate cooperation with this player and his account has been blocked by the security service. We would also like to note that the last withdrawal request was successfully processed.
If you have any further questions or require additional information, we are always ready to help.

Dear @mukeshlal98188,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and let us know if you have received the disputed payment. Please be notified that, in case you fail to respond within the given timeframe, we will consider your case resolved and it will be closed accordingly.

Please keep in mind that, as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

Hello Askgamblers and 22bet

I would like to bring to your kind attention that 22bet has illegally closed my gaming account and also confiscated my winning amounting to 3217 usdt . The withdrawal of 4300 usdt has been successfully processed by them which was my initial deposit amount but the winnings have not been given to me . this is clearly illegal on their part. They are saying in their letter that I have created duplicate account but I never created any duplicate account with them at any point of time . There is an option in 22bet to add other currencies (USDT) to your gaming account which is considered part of the main account. Just because I wanted to place my bets in USDT currency , I just availed of that option and and added usdt currency to my main account which was numbered as 1018217083 by the system of 22bet and named as Active other currencies (usdt) account. The active other currencies (usdt)account no 1018217083 was always part of the main account no. 776118693 in the currency INR.

It clearly shows that 22bet cannot stand winning accounts like mine . I placed my bets on the most high profile cricket test match between India vs New Zealand which I won . Had I lost my bets , 22bet would never have voided my bets and I would have suffered the losses

Also to point out that I have already filed a complaint with Kahnawake gaming commission against 22bet and submitted all the proofs as well

I will take this matter to the highest authority of law if needed and make sure that 22bet is made to pay me my winning bets amounting to 3217 usdt along with heavy damages for cheating and defrauding a physically handicapped person like me

I am a customer who is fully aware of his rights and obligations

Warning to all big players out there , never play on 22bet because they will not put your account on kyc if you keep losing money but if you win , your account will be subjected to kyc again and again and eventually you have your gaming account closed and suspended by them

Let's fight together against these actions of 22bet

< full name removed >

Dear all,

We regret to inform you that following the submitter's confirmation that the issue, subject to this dispute, has already been raised with the relevant regulatory body and, taking into account the fact that the parties did not reach a mutual agreement of settling the dispute, the AskGamblers Complaint Team has no other option but to close this complaint as unresolved. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly. 

As soon as the AskGamblers Complaint Team is notified about the regulator's final decision on the case, we will comply and mark this complaint accordingly.

Considering the fact that the time frame period of 60 days has passed, AskGamblers Complaints Team have reopened this complaint.

Dear @mukeshlal98188,

Please let us know of the status of your official complaint submitted in front of Kahnawake Gaming Commission, and make sure to inform us about the outcome in a timely manner. Keep in mind that in case you fail to respond within the given time AskGamblers Complaints Team will have no other option but to reject this complaint upon submitter's unwillingness to cooperate.