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新着情報

22bet Casino - Verification is taking I think too long

解決済み

苦情情報

係争中のカジノ

22ベットカジノ

理由

認証問題

$ 5900

dukson91 セルビア
8ヶ月前

Hello, I'm looking for help here. I tried to withdraw money from 22bet, but they asking me to send documents first to theirs security department via email.

I did it, i sent my ID to their mail, but there is no answer from them for 5 days now.

So, I'm looking for help here, to speed up the process.

Withdraw amount is around 5900 usdt, deposit was around 5000 usdt.

8ヶ月前

Hello, dukson91!

Our support specialists are waiting for uncompressed photos from you for further verification. Please send the files in their original quality so that we can resolve your issue as soon as possible.

Also, note that you may not be receiving our emails due to using mail on an Outlook domain. We recommend that you try contacting us via Gmail - this will help avoid possible communication delays.

Thank you for your understanding and co-operation!

dukson91 セルビア
8ヶ月前

I didnt receive any mail from u, so, i dont know what are u asking for. So, to send u via gmail, which is not register in my acc?

dukson91 セルビア
8ヶ月前

I sent u mail from my gmail "<email address removed>"

AskGamblers
8ヶ月前

Dear @dukson91,

Please refrain from posting private/sensitive information in your public posts.

We have removed the email address mentioned and sent it to the casino as a private message.

Thanks in advance for your cooperation.

8ヶ月前

Hello, dukson91!

We see that you have received our letter and are now communicating with specialists. We are doing our best to resolve your issue quickly. If you need further assistance or have any questions, please do not hesitate to contact us.

dukson91 セルビア
8ヶ月前

I can confirm that we started verification progress. Will report here when is done or some problems came up

dukson91 セルビア
8ヶ月前

We finish the process, thank ask gamblers and thanks 22bet for fast respond. U can close this case.

AskGamblers
8ヶ月前

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

22ベットカジノ 苦情

  • 200 / 201 解決済み
  • 2日 平均レスポンス
  • 5日 平均苦情ライフ
  • 2,257 USD 平均額

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