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22bet Casino - They didn't refund my rejected deposit balance

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苦情情報

係争中のカジノ

22ベットカジノ

₹ 500

2年前

Hello sir,

I am <full name removed>, I am a 22bet.com customer.

My 22bet id:408063431

Actually, I deposited INR500, using "UPI first" @ 23 September 2022 ,.

My transaction UTR:226653299641

My deposit was successful and debit my bank account INR500.

But, after sometimes 22bet rejected this deposit.

So, I contacted the chat support team, and he told me that this is a technical problem. In 14 days this amount was refunded to my bank account.

After, 14 days I contact the email support team "suppo­rt-­in@­22b­et.com" and send all documents (successful transaction screenshot, my bank statement PDF),

But, he frauded me. Email support team, told me: he is not received my balance.

And after I contact my bank, my bank confirm that UTR:226653299641 is successfully received merchant bank.

AskGamblers
2年前

Dear 22bet Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

AskGamblers
1年前

Dear all,

Kindly be notified that this complaint is being reopened following the declared willingness on behalf of 22bet Casino management to do everything within their power to resolve their outstanding AGCCS cases. The AskGamblers Complaint Team will gladly assist by giving any of these old cases an additional chance for a successful resolution.

1年前

Hello, we are pleased to inform you that all deposits for the specified dates were successful. The user is still actively playing and making deposits at the current time as well. If you have any further questions or queries, feel free to get in touch.

AskGamblers
1年前

Dear @Ashis2830,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

22ベットカジノ 苦情

  • 200 / 201 解決済み
  • 2日 平均レスポンス
  • 5日 平均苦情ライフ
  • 2,257 USD 平均額

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