22bet Casino - Refuses to pay out 2908 CAN

Dear 22bet Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

Thank you for being so patient. We've clarified the details regarding this case.

To move forward, the player is asked to provide screenshots from the crypto wallet application. Specifically, we need original screenshots from the Profile section of the app, clearly showing the wallet owner's details.

Please note that photos of the phone screen are not sufficient—only actual screenshots from the application will be accepted.

We appreciate your understanding and cooperation.

Good afternoon, I am glad that AskGamblers you are willing to help me. Thank you!
I sent them 2 times a photo where it is clearly visible that these are my wallets where I bought cryptocurrency for replenishment! I can also send it to you! and the photo is made from the phone. My wallets are installed on my phone. Isn't that enough? I think they just want not to pay the money and ask to send the same thing all the time.

Good day! Thank you for reaching out. Please note that a photo of your phone screen is not suitable. We would need a screenshot with all the necessary information. Our colleagues will be waiting for the required details from you to proceed with resolving this matter. Thank you for your understanding!

Good afternoon, Askgambler
today 11.04 I sent them the proof they asked for, but they are not happy again! this is absurd! they don't want to solve my issue and are stalling. they don't want to verify my account. I have really done everything I can! I sent a bunch of documents and have been waiting for 3 months now! Is this normal?
obviously I proved the account is mine and sent a bunch of documents!
2 times ID
2 times selfies
2 times selfies with a piece of paper and also with a monitor
2 times I sent proof of my deposit
and today 11.04 = I logged in from my computer and sent them screenshots of the proof they asked for. and I'm waiting for a reply from them.Isn't that enough? it's absurd. I have done everything I can. And I ask you (Askgambler) to help me. Thanks
I still believe that 22bet is a reliable company. But with each passing day I am getting frustrated with it.
I have nothing more to send them I have done everything I can! I have sent all the documents I can!

Good afternoon, updates on the situation: I send them the same thing every time. they're requesting an endless stream of documents. This is not a verification process, but a mechanical scheme. I have sent enough documents to pass verification. They request new screenshots every time and stall for time. they don't want to verify the account and give back the money. it is also clear from the correspondence that when I send what they asked for, they ask for more = that is, they just come up with something new every time.
I have sent enough documents and I am ready to admit that they are scams. They are always looking for an excuse not to pay the money. I ask you to help and lower the rating of the bookmakers if they are not ready to blurt out my balance. thanks

Unfortunately I have to admit. 22bet is a scam company. I sent all the documents I could. I sent enough documents over 30 files. I have all the evidence. Askgaming I expect help from you. Thank you

Dear 22bet Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly.

Thanks in advance for your cooperation.

Hello, AskGamblers
After much investigation, 22bet gave me my money. Thank you for your help! You can close the case. 22bet gave me all my winnings. Thank you

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.