22bet Casino - Payment rejection

I paid with a mastercard card, but the system does not allow withdrawals to a mastercard card, the last time I played here was 2 years ago, then it allowed me to withdraw my winnings to my mastercard card, but now the system only allows VISA cards, I made a visa card on Revolut but the system still refuses the withdrawal, there is also a NETELLER option for withdrawal, I paid with Neteller so that the system can identify it but it says I cannot withdraw money from Neteller, only in the percentage corresponding to the deposit. Not only does it not allow me to withdraw the winnings, but I cannot transfer the deposited amount back to my Neteller account. The customer service says that the expert will solve the problem, but this was days ago and they do not respond in substance. The winnings are not an incredibly large amount, 200Euro, but the principle they follow is very unfair. No matter how much time it takes to solve the problem, they do not answer anything.

I did what customer service asked and sent it. I can't attach a screenshot here, but I can send it anywhere if necessary.