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22bet Casino - I cant withdraw my money

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係争中のカジノ

22ベットカジノ

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投稿日 2022年12月14日

I can't withdraw the money I win in this 22bet. I send all the email they say for "verification" my id, bank account, all my privacy and they didnt let me withdraw my money. I send 20 emails with documents and you are going to see what they said to me at last email they are just kidding, scaming and touching throw my privacy. Please somebody help me with this


投稿日 2022年12月14日

look at this 3rd time same email im doing what they said and they only send me the same email ,

投稿日 2022年12月15日

and know they arent replaying my emails anymore i did what they sad and know nothing hepening

投稿日 2022年12月16日

they get all my money from account for no reason this its a true scam they making to me i put 210 euros they get my money plus the money i win 1.3k all they let my account 0 how can i go law who can help me

AskGamblers
投稿日 2022年12月16日

Dear 22bet Casino,

The AskGamblers Complaint Team is kindly asking you to provide a detailed explanation of the issue along with all the relevant facts and evidence that could support your accusations towards the player. Please make sure to state all the relevant casino and/or promotional terms that you believe have been breached by the player, if any. Please send required information to suppor­t@a­skg­amb­ler­s.com directly.

Please note that according to the AGCCS Terms, we consider all the information presented during the course of our complaint process confidential and as such it will not be shared with third parties.

Please be in aware that in case you fail to respond and/or provide requested information within the given timeframe, the complaint will be closed as unresolved. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

AskGamblers
投稿日 2024年4月18日

Dear all,

Kindly be notified that this complaint is being reopened following the declared willingness on behalf of 22bet Casino management to do everything within their power to resolve their outstanding AGCCS cases. The AskGamblers Complaint Team will gladly assist by giving any of these old cases an additional chance for a successful resolution.

投稿日 2024年4月19日

Hello! We have carefully analyzed the request and would like to share additional information. In this case, the player had a denial from the payment system, we note that not all payment methods are available to every player depending on their geographical location. This is due to the policies and restrictions set by the respective payment providers.

In addition, in accordance with our platform rules, 22BET reserves the right to refuse withdrawals via certain payment systems or cash, offering the option of bank transfer instead. We aim to provide our players with the best possible service and facilities for a comfortable and safe gaming experience.

AskGamblers
投稿日 2024年4月19日

Dear @bali,

The AskGamblers Complaint Team is kindly asking you to clarify the total amount of the disputed withdrawal request/s and let us know in a timely manner if you have received the payment/s.

Please be notified that, in case you fail to respond within the given timeframe, we will consider your case resolved and it will be closed accordingly.

Please keep in mind that, as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

22ベットカジノ 苦情

  • 186 / 189 解決済み
  • 2日 平均レスポンス
  • 5日 平均苦情ライフ
  • 2,386 USD 平均額

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