22bet Casino - Deposits not credited to my account

Dear all,

This complaint has been reopened as per the submitter's request and the AskGamblers Complaint Team would like to give it one more try and help both parties involved in the dispute reach a satisfactory resolution.

Dear all,

This complaint has been reopened as per the submitter's request and the AskGamblers Complaint Team would like to give it one more try and help both parties involved in the dispute reach a satisfactory resolution.

I'm yet to receive any updates from 22bet for almost a month now, I don't really understand why they are withholding my money, after many attempt to contact them. I'm based in Germany and I will appreciate if ask gambler give me further information to retrieve my money because by now I'm convinced that they want to keep the money

Dear all,

Kindly be notified that this complaint is being reopened following the declared willingness on behalf of 22bet Casino management to do everything within their power to resolve their outstanding AGCCS cases. The AskGamblers Complaint Team will gladly assist by giving any of these old cases an additional chance for a successful resolution.

Hello, we are pleased to inform you that the player has been credited with the deposit 2021-12-23 11:30:16

Dear @Mukekete,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.