22bet Casino - 22bet not allowing me to withdraw via icash

Dear @nagab,

The AskGamblers Complaint Team kindly asks you to clarify the total amount of the disputed payment/s.

Please keep in mind that, as per the AGCCS Guidelines, providing updates in a timely manner is a must.

Thanks for cooperating with the AskGamblers Complaint Team.

Dear ask gamblers total (disputed) amount left in my account 221942 INR. I have not done anything wrong i have used my own credit card and icash to fund my account.

So i hope 22bet approve my withdraw request.

Dear 22bet Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

Hello,

As per our rules, not all payment methods are equally available for withdrawals. We recommend that the player tries the available options in their account or contact our support team directly — they’ll be happy to assist and explain everything in detail.

Thank you for your understanding!

Unfortunately still my withdrawal request declined.Last 4 deposit via icash and still I was not allowed to withdraw via icash.These is literally a scam.

Either allow me to withdraw via icash or credit card (credit card withdrawal option not available).

Hello! As mentioned earlier, we recommend using the available withdrawal options displayed in your account. You’re also welcome to contact our support team directly — our specialists will be happy to assist you and explain all the details.

For your kind information in my 22bet account i have deposited via credit card and I cash.

And initially you permitted me to withdraw funds via i cash and now you have declined me to withdraw funds via i cash even though I cash withdrawal option available under my profile for withdrawal.And there is no credit card withdrawal option available to withdraw.


So how do you expect me to withdraw?


your support team keeps on reply me with a single robotic message as mentioned below.

Withdrawals are only possible using the same details that were used to make a deposit. If you deposit money via different payment methods, you should withdraw money in proportion to the amount you have deposited via each payment method.


So i hereby request askgamblers to intervene in this matter and do the needful.

Hello,

We’ve reached out to our colleagues regarding your case. They kindly ask you to double-check the wallet number you provided, as it appears there may be a mistake in the details. The transaction is being rejected due to incorrect data.

Please provide the correct wallet number so we can proceed with the process.

Dear 22bet i have followed your last advise and still am getting same old message

Withdrawals are only possible using the same details that were used to make a deposit. If you deposit money via different payment methods, you should withdraw money in proportion to the amount you have deposited via each payment method.

So i request you to act fast and proper.

Dear @nagab,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if the correct wallet number has already been sent to the 22bet Casino team accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process. Should you refuse sending the required verification paperwork or fail to update your complaint in a timely manner, we will have no other choice but to reject the case and recommend you to forward it to the relevant regulatory body.

Thanks for your cooperation.

Dear 22bet and askgamblers today(16/04/2025) i have tried to withdraw via icash by giving correct wallet id etc..1 of my withdraw got approved and the second withdraw getting rejected with the below mentioned error message.(same old error message)

Withdrawals are only possible using the same details that were used to make a deposit. If you deposit money via different payment methods, you should withdraw money in proportion to the amount you have deposited via each payment method.

I have attached the screenshot for your reference.I hope 22bet fix this error permanently.

Hello nagab,

As we’ve mentioned previously, it’s essential to enter the correct payment details when requesting a withdrawal. In your case, the failed transaction was due to incorrect information.

We can confirm that your most recent withdrawals via iCash—both today and yesterday—were successful, which shows that everything works correctly when the details are entered properly.

Unfortunately, the last failed attempt occurred due to the same issue with incorrect input.

Please double-check your details before submitting future requests to avoid such problems. If you need any help, our support team is always here for you.

I have already sent an email to support and VIP support team were no proper response received.

And after your last response i have tried the below things.

Dear 22bet my wallet id is nothing but my email address.I have given my wallet id in correct only still am stared getting the same old error below mentioned message.

Withdrawals are only possible using the same details that were used to make a deposit. If you deposit money via different payment methods, you should withdraw money in proportion to the amount you have deposited via each payment method.

I have enclosed the error screenshot for your reference.So kindly do the needful.

Note:Screenshot attached for your reference.

On dated 17/04/2025 as per your advice i have contacted your support team and they advised to deposit minimum amount to change the withdrawal method so i have deposited again using icash and tried to withdraw funds after playing a while and still my withdrawal getting declined.so i hereby request 22bet to fix this issue or refund the deposit made.


I have attached the screenshot for your reference in this message.

Dear nagab,


You need to verify your card. To do this, please contact our Security Department by email [email protected] and attach the following:

– A valid form of identity card;
– A photo of the bank card used to make the deposit.

Once these documents are received, the verification process will continue. If you have any difficulties, feel free to reach out to our support team for assistance.

22bet i have sent the requested documents for verification and my account got verified.And now i will test withdraw and keep you posted whether it's working or not.

Dear 22bet and askgamblers.

I hereby confirm you that my account is verified fully and my withdrawal is working fine now.Thanks for the askgamblers team and 22bet team for timely assistant.

As of now we can close this complaint.In case any issues in feature i will contact you guys again.

Thanks.

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.