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PokerStars Casino - Frozen account with no reason explained

My account has been frozen without a reason presented, I had one game and I received a message that my account is frozen. I have contacted The support ...

Mr Green Casino - Not paying 730 euros

I signed up and made a depsoit using the Sofort/Klarna payment option. I won and wanted to pay out my winnings and got asked to verify, ok normal so ...

PokerStars Casino - Playing privileges have been revoked without correspondence

I logged into my account for the first time in over a year on Friday 27th March 2020 with no issues. I went to play in a Home Games tournament the ...

Mr Green Casino - Account Blocked When Winning £4k, Refund Declined

I have had an account with Mr Green for around a month or so, I have deposited and withdrawn money with no problems throughout my time with them; my ...

Mr Green Casino - Won't let me get my winnings

HeySo its starts 8 weeks ago. I make withdraw 11000kr next day mrgreen block my account and ask me to verify my account.So i send all documents they ...

Mr Green Casino - Won't pay out my winnings

So, last week I played some slots on Mr Green and for once I actually won some money. I won about 1200 euros and decided I was going to withdraw 900 ...

PokerStars Casino - Freezing my account and not responding

Pokerstars taking weeks to verify my account and ignoring all contact. Instantly froze my account for no reason. It’s been a month now and I haven ...

PokerStars Casino - Frozen account with no further info

Good day, i created a pokerstars account a few days ago, yesterday was the first time i deposited USD$100.00 to my account, after doing this about 2 ...

PokerStars Casino - Account is still blocked, no info why

Hi my star account is blocked for “ routine security reasons... I have contact and did what I asked for(send my new passport and an utility bill but ...

LeoVegas Casino - Locked account and $3,500 withdrawal, no reasons given

So i withdrew $7600 on the 4th November, a week went by and it hasn’t shown up, and after correspondence with on the 20th November it ended up back ...

PokerStars Casino - Still waiting to receive my funds

Hi, Pokerstars decided to refund my deposits and requested my docs. I'm awaiting a withdrawal for over 2 months now. I sended the requested documents ...

NetBet Casino - Still waiting for withdrawals of 2339 since April

Still waiting for many withdrawals from Netbet totalling 2339.7 between 3rd and 10th April, 2020.4th April 2020 - Netbet sent me an e-mail saying they ...

NetBet Casino - Giving me a hard time with my £300 withdrawal

I deposited at this casino several times - and decided the games were awful and wanted to withdraw my £300 (which is way less than what I deposited) ...

LeoVegas Casino - My withdrawal amount still pending

My account has been verified, I received an email from Lovegas asking me to complete my account verification. . Thank You askgambler . But my ...

PokerStars Casino - No answer for long time about their ''a routine security investigation''

Hello. I am currently being ignored by PokerStars Casino regarding my account being restricted randomly. I have money in my account, I have been ...

PokerStars Casino - Still No News About Account Verification

Hi,It's now been 2 whole weeks that I submitted my documentation as requested by PokerStars as directed as I'm now living in Thailand. I haven't heard ...

PokerStars Casino - Account has been restricted for two weeks

My account has been restricted for two weeks.I have emailed them multiple times. I gave them all the information they asked for (ID, Bank Statements) ...

PokerStars Casino - 'Randomly' chosen for a security check

I received a message from pokerstars on the mobile app that my account has been randomly chosen for a security check and that it may take a few ...

PokerStars Casino - No verification, no answers

I sign in at 11 march i send them the verification documents via the pokerstars app no reply.i resend them on 18 march after the typical mail of them ...

PokerStars Casino - Account frozen no response for over a week

Hi,A week ago after a 500 euro deposit my account got frozen immediately because of a routine ID verification check. I responded with the proper ...

PokerStars Casino - Account frozen, no response afterwards, again

Hello guys. First of all, thanks to this great company, thanks to them I have always managed to solve the problems with Pokerstars as quickly as ...

PokerStars Casino - Withdrawal pending for too long

Hi, I submitted a withdrawal and after more than a 3 weeks my request is still pending. I submitted all of my documents they requested to get verified ...

PokerStars Casino - Frozen account and no response

I have been a member of pokerstars for around 3 years. I have had many successful deposits and withdrawals. On the 01/01/20 my account was froze. I ...

Mr Green Casino - Account locked, Funds and Prizes hold back

Good Morning,my account at mr. green is now locked for about 2 weeks. They never informed me why its locked other than we are investigating. More than ...

PokerStars Casino - Spin&Go 100 leaderboard bonus not rewarded

Hello,I scored 215 points on the Spin and Go 100 leaderboard on Monday, 7th December. I can't remember any occassion where this score was not good ...

NetBet Casino - Technical support does not respond to withdrawal inquiries or any inquiries

I am unable to withdraw funds to either my credit card, bank or other tools such as viva wallet. I keep getting the same error about entering an ...

Mr Green Casino - Unjustly closed account and will not pay my 10.000 withdrawal

Last year me and my partner had an account on mrgreen (in germany, my partner played a lot on it), after the relationship ended i moved to holland. I ...

LeoVegas Casino - Missing wire

After playing LeoVegas I won some money, due to the large amount they suggested a wire. The wire was asked for on the 23rd of November 2020 and ...