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NetBet Casino - Verification and Communication

I made a withdrawal from Netbet Casino on the 04/12/20 of £210 which was also the same day I signed up to the casino. I received an email confirming ...

Mr Green Casino - Refuses to pay £100 out, closed my account

on the 11/12/2015 i won £100 i tried to withdraw to my paypal i was told by chat this was fine it would be done in 48 hours because i was not ...

Mr Green Casino - Giving me hard time with verification

after being a member for a very long time i was asked to verify my accountthis is what they say about the processVerifying your account now lets us ...

PokerStars Casino - Account was flagged during a routine security check, no further response

On Saturday 29 November,20 I signed up to Pokerstars to play poker and casino. I deposited 678 USD to play, as soon as I deposited I got kicked out of ...

PokerStars Casino - Account Frozen with Withdrawal pending

Hi,I recently deposited £100 on Pokerstars, and was able to gamble up to an amount of £1480. I withdrew this amount as I was pleased with what I'd ...

PokerStars Casino - Missing Withdrawal via Wire Transfer

I made a withdrawal with PokerStars over 10 days ago of USD $100. I have emailed them numerous times about it and there reply was that it has already ...

PokerStars Casino - Verification Hold

I've been with PS since the early 2000s. I never had a problem before until recently when I tried to change my address on earlier this month. After ...

NetBet Casino - Delayed withdrawal funds

Dear Complaints team,Ref account username: dreid91Ref amounts £9200 & £800I am and have been a loyal customer with you for quite some time and have ...

PokerStars Casino - Account frozen

Hi, Im opening this complaint regarding a problem with pokerstars . A month ago i received an email that if i dont send them verification documents ...

PokerStars Casino - Account frozen

1/1/20, I got a message that said my account is frozen and that i need to send a email to [email protected] for more information. Did that ...

William Hill Casino - Verification Issues

Hello.I got into an unpleasant situation at williamhill.com.I registered with williamhill and played with them, but once my account was blocked and I ...

PokerStars Casino - Stopped communication without payment

Hi, I am writing my issue with the poker stars.I withdraw 400 dollars on the 21st of October , in the meantime, my IBAN number on Revolut changed.I ...

PokerStars Casino - Ongoing account verification process with no responses

Hey,I joined the PokerStars few weeks ago and I played couple slots and few blackjack hands. At the end I got lucky and got my account balance to 1450 ...

PokerStars Casino - Account has been locked for a security check

Deposited funds in to my account, Error message came up that your account has been locked for a security check please provide documents and this would ...

PokerStars Casino - Verification issues despite sending all documents

The gaming operator took a transfer of 200$ from my debit card and immediately after that they locked my account for verification.The game client ...

PokerStars Casino - Account restricted pending a routine check

Hello,On saturday 21 December I made a withdraw on pokerstars. When I opend my account on the 22 of december I get a pop up that my account is ...

PokerStars Casino - Withdrawal set on pending for weeks

Hi. I was playing on poker stars casino pretty much every day for the past few weeks. Initially, my brother has won some money on it and he has sent ...

PokerStars Casino - Does not answer appropriately for my frozen account

Hello.I'm a player who have been playing poker at Pokerstars for 4 years.I didn't want to post this matter at Askgamblers for help, but I decided my ...

PokerStars Casino - Account has been frozen

Hi, on Nov 28th, My account has been frozen after i deposit 160 USD. I got an email to identification requested.I have done following instruction in ...

PokerStars Casino - Account has been restricted for too long now

Dear,I am an active player at Pokerstars this past year. On September 28th I logged in to my Pokerstars account and it is said "Your account has been ...

PokerStars Casino - Restricted my account and not responding

Hello , i want to submit my complaint. I use pokerstars for at least 7 years. In the beginning i provided them with my documents. My profile got ...

NetBet Casino - Withholding 34k payment despite verification and told several times it would be 24 hours only

Short version: Netbet are withholding a life changing sum of money for no reason despite me sending all documents in, and have been told several times ...

PokerStars Casino - Closed my account but wont say why

Hello,After I lost $900 a few days ago, I got an email from Pokerstars 2 days after, that my account was closed. They appeal to the 'Terms of Service ...

PokerStars Casino - Too long account verification process

Hello. Have played on pokerstars casino and all looks great untill verification process.On 20 April deposit 5$ and after that my account is going ...

PokerStars Casino - Account Closed While Bonus Active With No Further Information

Hello,I submitted a complaint previously about this issue. It was rejected due to not enough information being available, so I will try to explain in ...

PokerStars Casino - Account verification taking 15+ days now

Hi I have emailed PokerStars about 12 times now since they have blocked my account for verification issue I have send them all my documents and asked ...

PokerStars Casino - Verification issue on a restricted account

My account has been randomly chosen for a security check, and has been restricted for a week, i received one email asking to provide documents which I ...

PokerStars Casino - Account has been restricted for 16 days

My account has been restricted for 16 days for a 'routine security investigation'. Stars didn't ask me to provide any documents or anything nor did ...