Withdrawal return taking ages

Based on submitter's confirmation that payment has been received, AskGamblers Complaints Team consider this case as Resolved and it is officially closed now.

Thank you all for your cooperation.

Hello,

We regret to find out that your experience with our site has not been as expected despite our efforts to keep you satisfied.

We remind you that a bonus of 20 GBP was credited on your player account, our team has tried to speed up as much as they could the validation process of your withdrawal request. It comes with great surprise to see that you are still not pleased.

Rest assured that our players represent our priority and our team is striving to provide the best service, as part of our commitment to making your experience on our site as enjoyable as possible.

Nevertheless, we would like to underline that the banking delays for receiving your reimbursement are totally independent of our system.

Should you require further assistance with regards to your Netbet account, please feel free to contact us.

Kind regards,

Customer Support Sport Netbet.com

Bizzare response above. Took 12 pay out and only responsed to me when I complained on here. BUT it wasnt customer service.??? Remains the worst experience in 10+ years of gaming sites and wont use them again.

Hello,

We are happy to hear that you received your winnings.

Once again, we apologize for the delay, although it was not caused by our customer service.

However, we hope that we can maintain your trust and we kindly invite you to access our promotions page in order to benefit from the lasts offers.

Best of luck in your future endeavors!

Kind regards,

NetBet Representative