Twin Casino

So far, so good. I've played at several other casino sites but this one is definitely in my top 3! May become my number #1 once I become more familiar with the site. Excellent game selection. Super fast pay out (I was lucky enough to cash out some winnings and was paid in under 24 hours). Easy customer verification process. Friendly and quick response from LIVE CHAT. Two thumbs up

Only thing so far that I can think off is that they don't offer INSTADEBIT as a means to deposit. And no fault of their own, there was a glitch in the system when I went to withdraw some winnings. I wanted the money to go onto my credit card but for some reason i was told to select another means to withdraw until they got the problem fixed.

I decided to try Twin yesterday because I had a $10 prepaid voucher to use and Twin accepted $10 deposits to receive their match offer and bonus spins; others would not offer a match at $10.

Well, so far I played with $10 + $10 match and got 40 bonus spins on day 1, won about $350, withdrew $250 last night, went to bed then woke up to an email from Twin that my withdrawal was approved, and another one from the processor that they had received the withdrawal request.
That was super fast! It will probably be tougher to make withdrawals if my winnings are bigger (telling from experience with other casinos), but maybe not.

Great experience so far!
-Low deposit requirement for bonus
-Withdrawals are not locked in for many days before processed! What a relief!
-Good loyalty rewards that I have no seen anywhere (I got bonus spins, free cash and more bonus spins just for playing? I'll take it!)
-Very mobile friendly

I have not had to contact their support yet as I just registered yesterday to play on Easter weekend, so I cannot comment on that and that's usually what I find dreadful with online casinos.
Support will always tell you to fix your issue, you have to contact x or Y department via email. Hopefully this is not the case with Twin.
One thing is that although I find the website very mobile friendly and fast, my game did crash many times but I think it might be because of the game platform provider. Not sure.

- good selection
- good loyalty
- fast deposits
- lots of options
run on good RTPs
- games seem fair
- good bonus options.
- fair wagering requirement
- chat is always on

Verification is slow and painful. especially from an Indian First Nation in Canada. (still not verified) even though i was told i was verified.
After a lot of deposits and a move up in loyalty they still need more documents for a withdrawal ( still haven't received).
Bad experience with the Chat! did not want to put me thru to the loyalty chat. (have transcript)

These guys really do set themselves apart from the rest of the online joints. Their customer care is impeccable. They processed my withdrawals within a matter of couple hours, at most, and those winnings were in my bank account that very same day due to interac etransfer withdrawal method. They go above and beyond to make sure your concerns are addressed in the best way possible, and if its not possible to address your concern or request with their current operation they will make it possible. They are truly setting themselves apart from everyone else. They verified me on the first day within the same day that I joined. All in all, I think that in today's cyber gaming industry the only thing that will set casinos apart from each other is the level and type of service they provide to their clients, and these guys are true professionals. There's no issue with withdrawals or the amount they may be in. There's no fuss about anything else. I was able to withdraw a fairly large sum without any fuss on their part. Good work Tammy and Alex.

Probably only that their catalogue is limited in respect of megaways games. But I spoke to my VIP account manager and he said there was some talks to start rolling those out as well.

Twin casino I've known for a while but for some reason I never signed up with them. Lately I've seen some great feedback for them from other players, and that of course made me more interested in trying them out myself. However, I think it was a great timing that I hadn't signed up there before, as when I noticed them being a partnered casino for AG coin, I finally pursued them.

The AG coin was 5eur free chip with 1x wagering requirements. Of course, it's not a massive bankroll, but it's definitely enough to see if the casino is a good fit and if any difficulties appear already. I verified my phone number and signed up using AG coin. After I had signed up to the casino, the coin was already in my balance and I didn't have to talk to support, which was great.
The casino is powered by several well-known game providers, including Netent and Microgaming so that was a good start. I used my 5eur chip on Twin Spin slot but it lasted less than 5min.

However, after that I decided to make a deposit and claim the welcome bonus. I had gone through the bonus terms and I was very pleased to see that the list of bonus excluded games wasn't long and none of the games I'd usually play, were excluded. So then I made a 30eur deposit and claimed my 100% bonus. The offer is great as it gives a 100% match onus as well as 50 free spins, if you deposit 50eur or more. This time I didn't want to deposit 50eur simply because then my wagering would be 2000eur.

But having 60eur balance I had to wager only 1200eur which was a decent requirement. I like that the bonus needs to be wagered only 40x times. I played Twin Spin with minimum bets, had a few 100x bet wins and boosted my balance over 100eur. Then I went to play Reactoonz with 40 cent bets, but the game was completely dead. Then at the end I went to play Book of Dead, with a few 1eur bets, which are untypical for me, but I was hoping for a quick boost. That didn't happen and I soon lost my remaining balance.

Overall I think that Twin is a great casino- the mobile casino is effortless and looks great. The games weren't lagging and no technical errors occurred. Aside from that, the casino has interesting leveling up rewards as well as weekend races, so I'll be playing there more to see if I can benefit from these features. I'd recommend them.

Casino looks sleek, games are smooth even on mobile.
I won 100$ from free spins after wagering the required limit.
Chat was always responsive, and kind.

As a Canadian player I wasn’t allowed to do a bank withdrawal. After winning my 100$ from wagering, I asked them how I would be able to withdraw my winnings. Staff told me I could deposit paysafe card and withdraw via ecopayz.
I did those steps and I wasn’t allowed to withdraw.
Support said they would submit a ticket regarding this issue for me, and someone would get back to me in 7hrs. How convenient.

I love playing live casino, however with this casino’s Evolution gamings “Blackjack”; doesn’t allow you to bet “perfect pairs” as a side bet, you only get to bet “21+3”. Other than these issues the casino was fun.
I couldn’t seem to find classic table games on here either. Unless it was just the layout. I searched up “blackjack” and only the live casino popped up.

Really appealing design. A whole lot of variety on slots. All the great games and provider are listed on the sites !
Easy to navigate. IMO the best overall design of all sites!
It have what it take to be a great site!

If you have no idea how good or bad slots can give or take, you may believe that slots only take big and give cheaps!
If you don't care less about winning and losing but having a great gambling experience you will likely like it :)

While already a big fan of most things GiG/MT Secure Trade and quite open to testing out all who take a kick at the can under the white label or brand umbrella, Twin I think has that little something extra that may be lacking in some of the other sites.

It's not the game selection, which is more than adequate and on par with all of my other fav sites.

It's not the bonuses, which are fairly standard and in line with what one typically expects to see from a MTST site.

It's not the recently added casino races.. (though if you've read my previous MT reviews.. you know this is indeed a personal preferred perk offered by my top choices for my deposit dollars)

It's not even the loyalty program, generous freebies or the site design (which for the record is clean, crisp, easy to navigate and very well executed)

No.. Despite all of the above ranging anywhere from more than adequate to quite impressive, what really sets Twin apart for me is the management. I've played quite some time and with continued loyalty at some of the top GiG brands and I couldn't begin to tell you who is in charge at any of them, what their personality is like or for that matter if they even exist. This certainly isn't the case at Twin. The casino manager Kasper is very active in player communities, listening to complaints, suggestions, general whining and ranting and the occasional kudos as well. More than just being an active sounding board though it;s easy to see that he is committed to making Twin a site that players call home and want to return to over and over again as new suggestions are implemented, terms and conditions are tweaked and bonuses/promos are adjusted to meet the players desires.

in very short order after becoming a depositor the VIP manager Alex, an instantly likeable and quite affable fella, fired me off an email to introduce himself.. This despite the fact I had lifetime deposits of less than $100 and after a couple lucky sessions withdrawals totaling almost 4 times that.. and to top it off, he added some extra spins to my account to welcome me.. Unheard of behavior in my experience. Many of my frequent haunts are happy to toss me some freebies when I'm losing.. but that generosity well typically runs dry as soon as I begin to approach even, yet alone come out ahead..

Cashouts were executed in the standard 4hrs or so we've come to expect from GiG/MTST and on whole I'm quite looking forward to slowly shifting some of my regular deposit habits in Twin's direction. It's nice to feel appreciated as a person and a player and not feel like just another wallet in the crowd labeled depositor #45387698B

Kudos Twin. Keep up the good work.

As always.. waiting more than 10 minutes for withdrawals is no bueno for the seeker of instant gratification in me, but as I've said on other MTST reviews.. if that's my only complaint.. I really don't have any complaints.

Good new games, I would reccomend Raging Rex for the best mobile slots and they are paying right now as well. Also gunslinger for nice play and easy wins.

Good Looking Casino from the feedback looks like they payout .....good selection of games seems to run smooth time will tell if it stands but so far so good I'm not amazed but the staff seem friendly I'll stop there.

The over the top verification process where you have to submit an i.d next to your face for god knows what reason a simple passport or a drivers license is all that is required if they know their stuff they will now that numbers can be screened : and as for the suspicion of using multiple I.P addresses sounds like someones been drinking nobody tries those tactics these days especially me I've seen more casino's than most have had breathed in fresh air.