Revolution Casino

Revolution Casino - Revolution Casino 500 EUR Withdrawal Delay

Hello AskGamblers Team,

My name is < full name removed >, and I am submitting a complaint regarding my withdrawal from Revolution Casino (Curacao license).

I won a total of €11,933.60 on Revolution Casino. To release this amount, I played a bonus of €1,400 on a €20 initial deposit, fulfilling all bonus requirements according to the casino rules. After completing the bonus, my remaining balance of €11,933.60 became available for withdrawal.

On Friday, 16/01/2026 at 09:00 AM, I submitted my first withdrawal request of €500 (Transaction ID: c861a710-1be7-4386-b583-0c4d7b06a7f0), which is the maximum daily withdrawal allowed for my player level (Level 1). According to the casino’s terms and conditions (Clause 6.15), withdrawals should be processed within 3 business days, excluding weekends and public holidays.

As of today, 22/01/2026, my withdrawal is still marked as “under review”. I have contacted Revolution Casino multiple times via email and live chat:

• Chat agents stated that the withdrawal had been “sent from their side”

• Email support said the withdrawal is still “being reviewed by the Finance Department”

These statements are contradictory, and the funds have not been credited to my account.

I have fully complied with all rules:

• I am a new player (Level 1)

• I have not exceeded daily (€500) or monthly (€7,000) withdrawal limits

• I have not used VPNs or broken any terms

• My account is fully verified

I have also read all available reviews and complaints about Revolution Casino and noticed many players have experienced problems with withdrawals. I am now facing a similar issue and I am asking for your help and guidance to recover my legitimate winnings of €11,933.60, starting with the pending €500.

I can provide all email correspondence and chat transcripts if required.

Thank you very much for your assistance.

Kind regards,

< full name removed >

95h left

€11933.6

Revolution Casino - My payments are delayed

Hello Revolution Casino,

The reason for my message today is that after 4 business days, my withdrawals are still not paid. This delay isn't stated or normal, my account does not need any verification, so I don't really understand what's the cause behind this delay.

When contacting support through Live Chat, the experience is really poor; it almost feels like agents are AI, giving generic answers every time without being able to fix anything.

I have never felt like this in any other casino I've played. I feel like I'm getting ignored by their support team, always giving the same answer.

I would really appreciate if I could get my 500 euros soon, since it's stated that withdrawals are made within 3 business days.

Revolution Casino - Delay withdrawal 20 days ago

€1500

Hello, I would like to ask for help because trying to sort something out in chat with support doesn't help and I have been waiting for my payment for 20 days.

02/07/2025 I submitted two withdrawal requests (screen)

after a few days of waiting, I asked support how long my payout to SKRILL can be processed. I learned that there are a lot of withdrawal requests at any given time and it may be delayed. Ok I said it happens. But a week later my withdrawal request still had the status “in verification”. Again I went to live support where I was informed as before that my money will definitely reach me but I still have to wait a bit longer.

Today is the 20th day of the wait, I tried again to find out more on live support but again I was left without concrete information.

I ask ASKGAMBLERS to help me with my case.

Greetings

Revolution Casino - Delay with me payment

zł2800

After waiting beyond the established time to receive my winnings from a deposit plus a bonus that they offered me in my email. Also asking daily and not getting any kind of response from the financial area, only automated messages from the online chat agent team where they are very kind and have told me that the casino is going through delays in payments and they cannot commit to giving me an estimated date of my payment nor give me a solution other than to wait and wait and honestly I do not consider this situation normal. That is why I decided to open this payment complaint. I am a regular player in this casino and something like this had never happened before but unfortunately it happened and it is time for my complaint to be resolved. I think it is fair for me to receive my payment for 133 eur.

Revolution Casino - Delay in 500 Withdrawal Request for Immediate Resolution

€131

Dear Revolution Casino Support Team,
I hope this message finds you well.
I am writing to formally address the ongoing delay regarding my withdrawal of €500, which I requested on 9th June. It has now been over 3 days since the withdrawal request was made, and I have not yet received my funds.
I have reviewed the Terms and Conditions on your website, and according to the information provided, withdrawals are typically processed within a certain timeframe. However, my withdrawal has not been processed as expected, and I have not been provided with a clear explanation or update on the status of the payment.
For your reference, here are the details of the transaction:
* Withdrawal Amount: €500
* Date of Withdrawal Request: 9th June 2025
* User Account Name: Sophie
* Transaction Reference Number: 8fbeb907-7d8a-47d0-aae9-5520224c7d11
I have been on live chat and also emailed. I keep getting generic answers in live chat with no proper answer or reason. In email I have not heard back expect once saying it should be processed within 3 working days. Since then I have not heard anything.
I would appreciate it if you could kindly provide me with a status update and clarify the reasons for this delay. As a valued customer, I expect timely and efficient processing of all transactions, and I trust that you will give this matter your immediate attention.
Please let me know when I can expect my withdrawal to be completed. I would also appreciate confirmation of any additional documentation or steps required on my part to expedite the process.
If this issue is not resolved promptly, I may have to consider escalating the matter further, including reaching out to any relevant gambling authorities or consumer protection agencies.
Thank you for your understanding and cooperation. I look forward to your swift resolution.

Revolution Casino - Resolution needed for delayed withdrawals

€500

Hi,

I currently have three pending withdrawals that have been pending for 5 business days. My account is fully verified.

I’ve reached out to customer support, but they’ve only informed me that there is a delay, and the status has not been updated at all.

According to their terms and conditions, withdrawals should be processed *within* 3 business days.

Also, since the maximum number of active withdrawals allowed is three, I’m unable to submit any further requests, which is only adding to the delay.

Could you please provide me with an update on when I can expect these withdrawals to be processed? I would like to keep this thread open until all withdrawals are successfully completed.

Thank you

Revolution Casino - Withdrawal Delay Need Immediate Resolution

€1500

Dear

I am writing to express my frustration regarding my withdrawal request of 498 EUR, which I made on Sunday. I have been waiting for a long time, and despite my repeated attempts to contact support via emails, live chat, and messages, I keep receiving the same automated response: “Please wait, your funds will be processed.” It feels like I am talking to a robot rather than a real support agent.

I have deposited more than 250 EUR into my account, and when I finally won, it seems like you are refusing to process my withdrawal. This situation is extremely concerning, and I would like a clear and immediate update on the status of my payment.

Please provide a concrete response and let me know when exactly I will receive my funds. If this issue is not resolved soon, I will have no choice but to escalate the matter further.

Looking forward to your prompt reply.

Rechazada

€498

Revolution Casino - Undue delay processing withdrawal requests

Hello,

I contact you because despite many contacts by mail with Revolution Casino regarding my requests for withdrawals that remain unprocessed by their services, there is still no progress.

It has been between 12 and 14 days since I made 3 requests for withdrawal by bank transfer and that no processing changes have been made by their services.

Revolution Casino does not comply with their Terms and Conditions where it is marked in 6.15 I quote "Withdrawal requests are processed by the financial service within 3 business days..."

Despite reminders during the last 10 days followed by emails: Your request (24672517) Your request (24377612) Your request (24168152) Your request (24925887).

Requests for withdrawals are:

ID 211245245 dated 14/02/2025 at 09:31.06

ID 212380661 dated 02/15/2025 at 14:20:03

ID 213537977 dated 16/02/2025 at 22:29.06

For several days the services of Revolution Casino answer me by mail I quote "that they are working actively so that I am credited in the shortest possible time". However, no advances in treatments are recorded on my Revolution account.

We have been at a standstill regarding the processing of my withdrawal requests for more than a week, and the multiple contacts by emails with their services do not change the situation.

That is why today I contact you to file a complaint against Revolution Casino for non-compliance with their withdrawal processing deadlines and non-compliance with their Terms and Conditions.

I remain at your disposal, as well as at the disposal of Revolution Casino for any additional requests.

Revolution Casino - Unable to withdraw funds for days

€1500

Not able to withdraw funds.

Withdraws got delayed for 5 days after the 3 business day "time period" it would take - due to "payment processing" the casino is saying.

So I tried to cancel and try another payout method. Now I cannot even withdraw anything with any method.

Talked to live chat. They said I would recieve an email from the technical department about now - nothing yet. Only emails that say I am canceling these withdrawals.

kr5000

Estadísticas de quejas

Resueltas 13

Cantidad promedio $ 717

Duración media de quejas 9 días

Tiempo de respuesta promedio 3 días

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