Resuelta
Resuelta
PokerStars Casino - Security Check on Frozen Account, No Support, No Communication
I'm getting the "routine security" check that everyone seems to get... except they haven't emailed me ANYTHING, they haven't requested anything from ...
Resuelta
Resuelta
PokerStars Casino - 3 weeks of waiting and still no answering from support
1/2 years ago I made a profile that I decided to log in 1 month and a half ago. The email that I did is no longer used and deleted by Gmail, so I ...
Resuelta
$1,200
Resuelta
PokerStars Casino - Account closed, Support not answering
I am currently in holidays in spain, Last week I decided to log on my pokerstars account and received a message letting me know my account was “ ...
Resuelta
$4,000
Resuelta
PokerStars Casino - Verification problems still unresolved after 2 months of corresponding back and fourth
HiOn 24 june 2019 i received an email back, that they were dealing with my account. At this point i have send many emails without getting responds.On ...
Resuelta
$1,000
Resuelta
PokerStars Casino - Frozen account and ignored by support
After deposit 1000 usd my account was frozen. I got letter from support ssaying;Your account was flagged during a routine security check.Ensuring your ...
Resuelta
$90
Resuelta
PokerStars Casino - Account frozen with pending withdrawal and funds still in
HiMy Account was created 24th june and I deposited ~$40. Won $50 and I tried to withdraw 90$ (june 24th) and got email with transaction verification ...
Resuelta
€500
Resuelta
PokerStars Casino - Refusing to refund my deposit
HelloI wanted to report that Pokerstars has stolen my deposit and refuses to refund it to me. I know this is a strong accusation and that saying they ...
Resuelta
$500
Resuelta
PokerStars Casino - Account restricted for over 2 weeks and still no reply
My account has been restricted about 2 weeks ago now due to a “random security check” which is supposed to take a maximum of 72 hours according to ...
Rechazadas
£518
Rechazadas
PokerStars Casino - Restricted account access getting ignored
I have been restricted from playing and withdrawing from pokerstars. It has been over 2 weeks and i still get the message,Your account has been ...
Resuelta
Resuelta
PokerStars Casino -Casino Account Restricted
My account has been restricted for over 24 hours despite being told it would be sorted within 5 minutes. I have emailed multiple times with not a ...
Resuelta
Resuelta
PokerStars Casino - Account restricted 14 days ago
HelloI have a restricted account after making a refund 14 days ago I deposited and withdrew without problems for 4 years until the day of 29/6/2019 ...
Resuelta
$410
Resuelta
PokerStars Casino - Froze account after deposit, not responding anymore
PokerStars froze my account after I deposited $410. The reason cited was that my account is associated with another account. I live in the same ...
Resuelta
Resuelta
PokerStars Casino - Holding Funds, Not Responding
PokerStarsUK froze my account over 3 months ago with funds in it. I’ve been a customer over 2 years and it’s was for the source of funds ...
Resuelta
Resuelta
PokerStars Casino - Account restricted due to ''a routine security investigation''
I am currently being blocked by PokerStars Casino regarding my account being restricted randomly. I deposit with the Rapid method andthey just ...
Resuelta
£345
Resuelta
PokerStars Casino - Haven't received withdrawal after 13 days
I attempted to withdraw $446.20 on the 14th June but since then my withdrawal has been and is still being reviewed. I checked my emails and found I ...
Resuelta
$600
Resuelta
PokerStars Casino - Account frozen, deposit locked, no updates
Hi. I opened an PS account I made a deposit and immediately my account was frozen. I was asked for verification documents and i sent them immediately ...
Resuelta
$360
Resuelta
PokerStars Casino - Account closed and still not open after depositing $360 14 days ago
I paid $ 360 in poker stars, where poker stars suddenly said they were going to make a general security check that will only take a few minutes. Now I ...
Resuelta
Resuelta
PokerStars Casino - Support is not answering
On 18.06.2019 I deposited money into my PokerStars account and afterwards I got an email for account verification. Since then I've been trying to ...
Resuelta
$8,783
Resuelta
PokerStars Casino - Closed my account without paying available balance of funds
I requested to close my PokerStars account, submitted my ID documents and then requested a withdraw. I had over $8k CAD in my account.20 days later I ...
Resuelta
Resuelta
PokerStars Casino - Account restriction issue
hello since i dont know what else to do i am filing my complaint here as being ignored by pokerstars. pokerstars restricted my account due to ...
Resuelta
Resuelta
PokerStars Casino - Account frozen after first deposit and no further update
I created my account on May 26th and made my first deposit. Right after this my account got frozen. A few hours later I received a 'Request for ...
Resuelta
$287
Resuelta
PokerStars Casino - Account is still temporarily frozen
I registered an account in May. Deposited money won a bit. Cashed out same method of purchase. Then account was frozen. I had made 3 more deposits but ...
Resuelta
Resuelta
PokerStars Casino - Account Frozen, No Response
On Tuesday evening, 18/06/19, I attempted to log in to PokerStars and was greeted with a message saying "you account has been frozen, please contact ...
Resuelta
Resuelta
PokerStars Casino - Account Frozen, not responding to emails
I created a poker stars account on the 17th and made a deposit, I was immediately blocked from my. account,the payment has been taken but I do not ...