PokerStars Casino - Account restricted due to ''a routine security investigation''

This complaint has been reopened due to the declared willingness on behalf of PokerStars Casino management to do everything within their power to solve their old complaints. AskGamblers Complaints Team is happy to give these old cases one more chance for a successful resolution.

Dear Reqness,

our apologies for a delay in this matter. It was confirmed to us that your account was fully reinstated and you were notified about it in August. Can you please confirm?

Kind regards
PokerStars Casino

Dear @reqness,

Please confirm if the issue has been resolved. Be in aware in case you fail to respond within the given time frame we will consider your issue as resolved and your complaint will be closed accordingly. Please keep in mind that as per the AGCCS terms providing updates in a timely manner is a must.

Thank you for your cooperation.

I confirm that the problem is resolved, but it took wayyyy to long, waited for like 2 months

Based on submitter's last post AskGamblers Complaints Team consider this case as Resolved and it is officially closed now.

Thank you all for your cooperation.