18+ | Publicidad | Aplican T&Cs | Juega con responsabilidad
18+ | Publicidad | Aplican T&Cs | Juega con responsabilidad

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Playamo Casino

Nuestra calificación CasinoRank
1/10
CasinoRank
Calificación de los jugadores 330 Reseñas
8.1/10
330 Reseñas
Tiempo de respuesta a quejas 109 Quejas
2 días el medio 109 Quejas
Lo que nos gusta
  • Juego instantáneo
  • Disponible en ordenadores y dispositivos móviles
  • Procesamiento de retiro muy rápido
  • Disponible tanto en moneda fiduciaria como en bitcoin
  • Asistencia por chat en vivo y correo disponible 24/7
  • Encriptación SSL
  • Juego justo y probado por auditorías independientes
Lo que no nos gusta
  • Variedad de juegos virtuales limitada
  • Términos & Condiciones escritos en inglés
  • No hay asistencia telefónica
Aviso de afiliación

Nuestro contenido contiene enlaces de afiliados y es posible que obtengamos una comisión por los registros de casino y los depósitos realizados a través de estos enlaces. Solo recomendamos casinos con licencia y no promocionamos ninguna marca que no esté verificada por nuestros expertos en casinos. Conoce la verdad. Luego juega.


Detalles de Playamo Casino

Aquí puedes encontrar detalles específicos sobre este casino.

  • General
  • Pagos
  • Juegos
  • Juego Responsable
  • Atención al cliente
Sitio web
http://www.playamo.com
Establecido
2016
Licencias
Curazao
Propietario
Programa de afiliación
Idiomas
inglés, finés, alemán, noruego, polaco, ruso, turco, húngaro, checo, hindi, portugués, italiano, chino, irlandés, francés, francés canadiense
Tipo de casino
Juego Instantáneo, Móvil, Crypto Casino

Playamo Casino es un casino de escritorio y de móvil que tiene como objetivo ofrecer juegos de alta calidad a jugadores de todo el mundo. Acepta bitcoins, dólares estadounidenses y euros y cuenta con tiempos de retiro de menos de 2 horas. Los jugadores aquí encontrarán una variedad de juegos de renombre de NetEnt, Microgaming, Booming Games, Amatic Industries, Endophina, SoftSwiss, NextGen Gaming, Betsoft y muchos más. El casino también alberga juegos en vivo de Evolution Gaming y Ezugi. Playamo Casino está disponible en inglés, ruso y muchos idiomas más y posee la licencia de Curazao.

Países y Territorios Restringidos

Actualmente, el casino no acepta jugadores del Reino Unido, EE. UU., Israel, Francia, etc. Para ver la lista completa de países restringidos, consulta Más datos del casino.

Juegos Virtuales

Los jugadores de Playamo Casino encontrarán las tragamonedas en línea más populares de muchos proveedores conocidos. Estos incluyen tragamonedas exitosas de NetEnt como tragamonedas Starburst y tragamonedas Guns N' Roses, los favoritos de SoftSwiss como la tragamonedas Aztec Magic y tragamonedas Brave Viking, y muchos otros como la tragamonedas Sushi y Blast! Boom! Bang!

Aunque las tragamonedas constituyen la mayoría de los juegos de Playamo Casino, también está disponible una gran cantidad de favoritos virtuales. La sección de Ruleta es particularmente diversa y ofrece más de una docena de variantes diferentes. Los jugadores también encontrarán Blackjack y un puñado de juegos de video póquer. Desafortunadamente, en este momento no hay póker de mesa u otras especialidades de casino.

Casino en Vivo

Aquellos que buscan una experiencia de juego altamente inmersiva la encontrarán en la sección Casino en vivo. Aquí, los jugadores encontrarán varios juegos de ruleta y blackjack en vivo. Los juegos están hechos de softwares de nombres como NetEnt, Evolution Gaming y Ezugi.

Juegos Móviles

Playamo Casino está disponible para los jugadores tanto en casa como en movimiento. Aquellos que quieran divertirse en su dispositivo móvil pueden simplemente abrir el sitio web en el navegador de su teléfono inteligente o tableta para comenzar. No es necesario descargar la aplicación y el casino móvil está integrado a la perfección con la versión original.

Asistencia

Una de las mayores prioridades de Playamo Casino es el servicio de atención al cliente. Los representantes disponibles las 24 horas del día, los 7 días de la semana a través de una sencilla interfaz de chat en vivo es una de las características de las que Playamo Casino se enorgullece. Los miembros también tienen la opción de comunicarse con un agente a través del correo electrónico o el formulario de contacto en línea si lo prefieren.

Seguridad y Equidad

Playamo Casino garantiza que los jugadores estén seguros en todo momento con la implementación del cifrado SSL. Esta tecnología está implementada en todas las páginas del sitio web, lo que garantiza que nadie pueda leer o descifrar la información confidencial enviada al casino para ningún propósito.

Playamo Casino solamente usa juegos de proveedores confiables que han sido auditados varias veces. Estas auditorías muestran que todos los juegos funcionan con un generador de números aleatorios (RNG) genuino. Como tal, confiamos en que los jugadores encontrarán una experiencia de juego justa aquí.

Juego Responsable

Jugar en un casino siempre debe tener la diversión como objetivo. Antes de comenzar a jugar, hay que tener en cuenta que el juego nunca debe ser una fuente de ingreso o una manera de recuperar el dinero perdido o saldar las deudas existentes. En tales casos, es bueno realizar el seguimiento de tiempo y controlar el dinero gastado. En este casino, los jugadores pueden encontrar muchos consejos acerca del tema, como también pedir asistencia a través del chat en vivo. Sin diversión no puede haber juego, por eso se les pide a todos los jugadores que jueguen con prudencia y responsablemente.

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Quejas

Lee las quejas que otros jugadores han dejado sobre Playamo Casino. Obtén más información sobre las quejas.

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One successful withdrawal and now cancelled on bigger amount

I am beyond frustrated I am an Australian player and I have gone above and beyond to prove my identity to playamo…. I won $3000 and withdrew that amount and then withdrew $900 via bank transfer they were both processed and all sent to their end (what they said) I successfully got the $900 into my bank and I waited another week or so for the $3000 then I randomly get an email saying I cancelled the withdrawal which I did not.

So then they said I needed to verify my id again and there is a security issue with the L on my identification which is my middle name that’s not printed on my bank card like that but my bank card says My name and I have had a successful withdrawal before with no issue….

Now they have asked me to open a cryptocurrency wallet to have my withdrawal put into instead & apparently once the withdrawal is complete via cryptocurrency my profile will then be deleted!!!?

I am so confused By all this I have done absolutely EVERYTHING to verify my identification and trying to now withdraw $2890 after they let me play through some.

I got that many identifications to prove it’s me & a successful withdrawal into bank and still security says there’s now an issue, not a big surprise they don’t want to give me the larger amount…. When I withdraw the smaller amount the day after and got that not a problem…

Now all these issues for no reason when I have got all my Identification even offered my birth certificate…

I am beyond disappointed and upset with all this.

staus Resuelta
$3000
Assistance required: Withdrawal is being cancelled
Hello.
I have only been playing with Online Casinos for a few months.
I tried to cashout at Playamo Casino and after waiting several days, I received an email tonight stating that my cashout has been cancelled! I now have none of that money in my Bank Account or in my Casino Account.
I originally tried to cashout $1502.50 on September 23rd but it was discarded by PlayAmo and the money stayed in my Casino Account. I decided to continue playing. I then tried to cashout $1650.40. On September 28th, after supplying all documentation requested, it was accepted. I received an email stating the money was being sent to my bank. I waited several days for the money to go into my bank account. I contacted the support team but was asked to patiently wait.
On Monday October 4th, whilst still waiting for the money to go into my Bank Account, I decided I would deposit more money into my PlayAmo Account so I could play the slots.
When I logged in, to my surprise, the $1650.40 that I was expecting to be in my Bank Account was put back into my Casino Account.
Even though I was annoyed that it was not deposited into my Bank Account, there was no need to deposit more money as I had a balance of $1,650.40.
After playing and losing about $800, I won a feature.
I then decided that I would cashout my balance of $3102.31.
It "discarded" my first two attempts and finally changed the status to pending.
Tonight, October 6th, I received an email stating my entire balance of $3102.31 has been cancelled.
I feel I have been scammed.
I am concerned that the original withdrawal was deliberately put back into my Casino Account with hopes I would gamble it all away.
I had no intentions of gambling it all.
I won and decided to cashout.
I no longer apply for bonus' when I make deposits as it limits the choice of slots. Therefore the money I play with is purely mine.
Whatever the reason was for the $1650.40 going back into my PlayAmo Account, it was my money to gamble with - win or lose.
Now that I want to withdraw my winnings, they won't pay.
This is my money and I'm very distraught about it.
Any assistance with this matter would be greatly appreciated.
If you need copies of emails or anything else, please contact me.
Thank you.
Kind regards
Leonie
staus Resuelta
$3102.31
Casino took 10 days and 4 requests to apply my requested self exclusion

On April 13/21 I sent an email to Playamo Customer Support requesting that they close my account permanently as I was choosing to Self-Exclude myself from their website indefinitely.


According to their website, when you set a Self-Exclusion Limit your Player Account will immediately be disabled and you will be excluded from all promotional offers for the set period. You will not be able to deposit or withdraw funds when the limit is active.

Under the terms and conditions it says that setting Self-exclusion lets us know that we need to take all measures to block your access to your account and make sure that you receive no promotional materials. You may also contact our support team at [email protected] and inform us about your decision to stop gambling at the Website for a certain period of time or forever. Self-exclusion means that you will be barred from play at all online casinos under the participating licence.


However this is not what happened to me. Instead of closing my account, Playamo Customer Support sent me back an email saying they were passing my message onto the dedicated team who would contact me.


On Apr 14/21, I received an email from Dana, my Playamo VIP Manager stating she received a message from player support, asking what can I do to help?


I replied to her on Apr 14/21, by forwarding my initial request to Player Support in regards to closing the account and self-excluding indefinitely to her email.


On Apr 16/21, Dana contacted me again to state that she had not heard back from me and she proceeded to offer me promotions and loyalty credits to continue playing on Playamo.com.


I emailed her back Apr 16/21 telling her everything I disliked about gambling on their site. Since I had already asked twice to be self excluded, I figured maybe telling her all my dislikes would get the job done. I was wrong. She just emailed me back on Apr 16/21 trying to convince me to play and even provided a cash bonus to my account to get me back playing.


I sent another email back a couple hours later on Apr 16/21 asking her to do as I requested and close my account and to honour my wishes to self-exclude from their site indefinitely.


I received the next email from Dana on Apr 19/21 stating that she respected my decision but asking me to ‘think one more time’. Then she went on to say what a smart player I am, how I am going to win big and offering me more no deposit cash bonuses, and bonus unofficial weekly cashback. Preying on all my weaknesses as a gambler. I finally said fine I would think about it to put the bonuses in my account.


Then Apr 22/21 I emailed Dana again. Only this time it was to request a refund for the $875 that I had been allowed to deposit into my account since making my first request to be self-excluded on Apr 13/21.


I told her that if my request for self-exclusion had been applied to my account as their policy states it should have immediately been, I would never have been able to deposit and lose another $875.


I received a message back from Dana Apr 22/21 stating she was sorry for my gambling problems, my account was now closed and she would pass my request for a refund on to administration. I would hear from them within 24hrs.


I received an email on Apr 23/21 stating that my account was closed and there would be no refund as it was closed as soon as I said I had a gambling addiction and they said nothing could be done as I did not contact them earlier.


I emailed back and forth with Player Support a few times stating I made earlier attempts and requests to have my account self-excluded... But for some reason they don’t seem to consider those as reason enough to immediately close the account even though that is exactly what their policy states.


I am not sure where to go from here. I can not provide a screen shot of the deposits to my Playamo account (but the casino should be able to provide that) as my account was closed while I was trying to do that.


I have included screen shots of the emails to verify what I am stating. I just want them to reimburse the $875 I was able to spend after they did not immediately disable my account after requesting self-exclusion.

staus Resuelta
$875

Estadísticas de quejas

Resueltas 98
Cantidad promedio $ 8,389
Duración media de quejas 6 días
Tiempo de respuesta promedio 2 días

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Mejores revisiones de nuestros jugadores

I've had nothing but positive experiences at Playamo casino. Payments are swift, customer service is professional and easy to reach, and the diverse games available come with high RTP, making gameplay both rewarding and enjoyable.

Dear Zhelik, It's wonderful to hear you've had nothing but positive experiences at Playamo Casino! We're so pleased that our swift payments, professional and easy-to-reach customer service, and diverse games with high RTP are making your gameplay both rewarding and enjoyable. Your feedback is truly appreciated! Best regards, Playamo Casino Team

user avatar

Everything from signup to withdrawal went without a problem. I used iDEAL to deposit and jumped into some jackpot slots. After a small win of $150, I withdrew without delay. Playamo is fast, and support helped me understand how the bonus worked. Very happy with how smoothly it all went.

Dear Zildiska, Thanks for the awesome review! We're thrilled to hear that your entire experience, from signup to withdrawal, went so smoothly. It's great you enjoyed our jackpot slots and that your $150 win was withdrawn without any delays. We're also happy our support team could help you understand how the bonus worked. Your satisfaction with our speed and seamless process means a lot to us! Best regards, Playamo Team

user avatar

I mostly play on my phone, and honestly, not many casinos get mobile right. But Playamo is buttery smooth. The layout fits perfectly, even on my older device. Games load quickly, and everything feels super intuitive. There was a minor glitch where the balance didn’t update after a spin, but reloading fixed it.

Hey Valentin001, Thanks for the awesome feedback! We're thrilled Playamo runs "buttery smooth" on your phone with an intuitive layout, even on older devices. We appreciate you noting the quick fix for the balance glitch. Your great experience with mobile play means a lot to us! Happy gaming, Playamo Team

user avatar

Playamo runs smooth tho and deposits were instant. Withdrawals took a bit longer, but I got my funds so all good. Slots selection is nice, but damn some games are tight as hell.

Hey Levshi007, Thanks for your review! Glad to hear Playamo runs smoothly with instant deposits and that you got your funds, even if withdrawals took a bit longer. We're happy you're enjoying our slots selection. We appreciate your honest feedback! Cheers, Playamo Team

user avatar

I love the selection of games. I love the tournaments and all the promos. Playamo is so generous with bonuses. Playamo is super fast on withdrawals provided you have all your documents. I love the many denominations available to play and the weekly spins are always welcome. What I really love and am very grateful for is my beautiful VIP host DANA! She is the best VIP host I've ever had the privilege to know. So helpful, kind and caring. She treats you like you are family and is very attentive to my needs. She puts up with all my whining and always puts me in a better mood. Playamo is the best online casino I have ever played at and I have played at a lot of online casinos. I used to go to the casino in town and decided to try Playamo. Now I rarely go to the city. I love the fact I don't have to leave home and can play in my jammies. I think overall, my favorite thing about Playamo is my beautiful VIP host DANA. She makes a person not give up and always has kind words of encouragement!

I can't think of anything I don't like about Playamo. I really enjoy the games and prizes are pretty good. I look forward to my next play day and hope to win big.

Dear DORIE, Wow, thank you for such a heartwarming review! We're delighted you love Playamo's game selection, promos, bonuses, and fast withdrawals, especially playing from home. Your incredible praise for your VIP host, Dana, truly stands out – she's amazing, and we'll share your kind words. We're so glad you're enjoying your time with us! Warmest regards, Playamo Team

user avatar

Playamo interface is simple and user-friendly, making it easy to find my favorite games. I deposited $50, used the welcome bonus, and tried a few slots. After a few hours of playing, I won $120, and the withdrawal process was completed within a day. Customer support was helpful and answered my questions about deposit limits quickly. I’ll definitely be playing again.

Hey VinkiDi, Thanks so much for taking the time to share your experience! We're really glad to hear that you found our platform easy to navigate and that you enjoyed using the welcome bonus. Big congrats on your win — sounds like a solid session! It’s also great to know that your withdrawal went smoothly and that our support team could assist you quickly with your questions. Looking forward to having you back for more fun soon! Cheers, Playamo Team

user avatar

I enjoyed the live casino section, especially the blackjack and roulette tables. The streaming quality was excellent, and the dealers were very professional. I deposited $100 and ended up winning $250 after a few good rounds. Withdrawing my winnings was fast and hassle-free; the funds arrived in my account within 12 hours. The platform runs smoothly on mobile devices, which is perfect for playing on the go.

Dear Shyvi4in, Thanks for the awesome feedback! We're glad you had a great time at the live tables and that everything—from streaming to withdrawals—went smoothly. Congrats on the win, and happy to hear mobile play’s working great for you too! Stay lucky, Playamo Team

user avatar

Been gambling online for years, and this place is solid. The slots are fun, the live dealers are professional, and the site layout makes everything easy to find. My first withdrawal took 48 hours, but after that, they’ve been much faster.

Hey Chilez, Thanks for the great review! We’re glad you’re enjoying the slots, live dealers, and easy-to-use layout. Happy to hear your withdrawals are now running smoothly — we appreciate you sticking with us! Cheers, Playamo Team

user avatar

This casino is 🔥! Huge selection of games, awesome promotions, and the live dealer tables are some of the best I’ve seen. I had a little issue with a bonus once, but support was super quick to help me. Will definitely be coming back.

Dear Vasebi, Thank you for the great review! We’re thrilled to hear you’re enjoying the wide selection of games, exciting promotions, and especially our live dealer tables. It's also great to know our support team was able to assist you quickly — we’re always here to help. Looking forward to welcoming you back again soon! Best regards, Playamo Team

user avatar

Amazing casino and my preferenced go to casino. I have been with Playamo for a number of years and are the only one I trust and play with. Never let me down with payouts or support services that are available 24/7 withdrawals
do not take long to process

Dear Webby198631, Thank you for your continued trust and loyalty over the years — it truly means a lot to us! We’re delighted to hear that our fast payouts and 24/7 support continue to meet your expectations. It’s always our goal to provide a seamless and reliable experience, and we’re so glad to be your go-to choice. Warm regards, Playamo Team

user avatar