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Playamo Casino

Nuestra calificación CasinoRank
1/10
CasinoRank
Calificación de los jugadores 325 Reseñas
8.1/10
325 Reseñas
Tiempo de respuesta a quejas 109 Quejas
2 días el medio 109 Quejas
Lo que nos gusta
  • Juego instantáneo
  • Disponible en ordenadores y dispositivos móviles
  • Procesamiento de retiro muy rápido
  • Disponible tanto en moneda fiduciaria como en bitcoin
  • Asistencia por chat en vivo y correo disponible 24/7
  • Encriptación SSL
  • Juego justo y probado por auditorías independientes
Lo que no nos gusta
  • Variedad de juegos virtuales limitada
  • Términos & Condiciones escritos en inglés
  • No hay asistencia telefónica
Aviso de afiliación

Nuestro contenido contiene enlaces de afiliados y es posible que obtengamos una comisión por los registros de casino y los depósitos realizados a través de estos enlaces. Solo recomendamos casinos con licencia y no promocionamos ninguna marca que no esté verificada por nuestros expertos en casinos. Conoce la verdad. Luego juega.


Detalles de Playamo Casino

Aquí puedes encontrar detalles específicos sobre este casino.

  • General
  • Pagos
  • Juegos
  • Juego Responsable
  • Atención al cliente
Sitio web
http://www.playamo.com
Establecido
2016
Licencias
Curazao
Propietario
Programa de afiliación
Idiomas
inglés, finés, alemán, noruego, polaco, ruso, turco, húngaro, checo, hindi, portugués, italiano, chino, irlandés, francés, francés canadiense
Tipo de casino
Juego Instantáneo, Móvil, Crypto Casino

Playamo Casino es un casino de escritorio y de móvil que tiene como objetivo ofrecer juegos de alta calidad a jugadores de todo el mundo. Acepta bitcoins, dólares estadounidenses y euros y cuenta con tiempos de retiro de menos de 2 horas. Los jugadores aquí encontrarán una variedad de juegos de renombre de NetEnt, Microgaming, Booming Games, Amatic Industries, Endophina, SoftSwiss, NextGen Gaming, Betsoft y muchos más. El casino también alberga juegos en vivo de Evolution Gaming y Ezugi. Playamo Casino está disponible en inglés, ruso y muchos idiomas más y posee la licencia de Curazao.

Países y Territorios Restringidos

Actualmente, el casino no acepta jugadores del Reino Unido, EE. UU., Israel, Francia, etc. Para ver la lista completa de países restringidos, consulta Más datos del casino.

Juegos Virtuales

Los jugadores de Playamo Casino encontrarán las tragamonedas en línea más populares de muchos proveedores conocidos. Estos incluyen tragamonedas exitosas de NetEnt como tragamonedas Starburst y tragamonedas Guns N' Roses, los favoritos de SoftSwiss como la tragamonedas Aztec Magic y tragamonedas Brave Viking, y muchos otros como la tragamonedas Sushi y Blast! Boom! Bang!

Aunque las tragamonedas constituyen la mayoría de los juegos de Playamo Casino, también está disponible una gran cantidad de favoritos virtuales. La sección de Ruleta es particularmente diversa y ofrece más de una docena de variantes diferentes. Los jugadores también encontrarán Blackjack y un puñado de juegos de video póquer. Desafortunadamente, en este momento no hay póker de mesa u otras especialidades de casino.

Casino en Vivo

Aquellos que buscan una experiencia de juego altamente inmersiva la encontrarán en la sección Casino en vivo. Aquí, los jugadores encontrarán varios juegos de ruleta y blackjack en vivo. Los juegos están hechos de softwares de nombres como NetEnt, Evolution Gaming y Ezugi.

Juegos Móviles

Playamo Casino está disponible para los jugadores tanto en casa como en movimiento. Aquellos que quieran divertirse en su dispositivo móvil pueden simplemente abrir el sitio web en el navegador de su teléfono inteligente o tableta para comenzar. No es necesario descargar la aplicación y el casino móvil está integrado a la perfección con la versión original.

Asistencia

Una de las mayores prioridades de Playamo Casino es el servicio de atención al cliente. Los representantes disponibles las 24 horas del día, los 7 días de la semana a través de una sencilla interfaz de chat en vivo es una de las características de las que Playamo Casino se enorgullece. Los miembros también tienen la opción de comunicarse con un agente a través del correo electrónico o el formulario de contacto en línea si lo prefieren.

Seguridad y Equidad

Playamo Casino garantiza que los jugadores estén seguros en todo momento con la implementación del cifrado SSL. Esta tecnología está implementada en todas las páginas del sitio web, lo que garantiza que nadie pueda leer o descifrar la información confidencial enviada al casino para ningún propósito.

Playamo Casino solamente usa juegos de proveedores confiables que han sido auditados varias veces. Estas auditorías muestran que todos los juegos funcionan con un generador de números aleatorios (RNG) genuino. Como tal, confiamos en que los jugadores encontrarán una experiencia de juego justa aquí.

Juego Responsable

Jugar en un casino siempre debe tener la diversión como objetivo. Antes de comenzar a jugar, hay que tener en cuenta que el juego nunca debe ser una fuente de ingreso o una manera de recuperar el dinero perdido o saldar las deudas existentes. En tales casos, es bueno realizar el seguimiento de tiempo y controlar el dinero gastado. En este casino, los jugadores pueden encontrar muchos consejos acerca del tema, como también pedir asistencia a través del chat en vivo. Sin diversión no puede haber juego, por eso se les pide a todos los jugadores que jueguen con prudencia y responsablemente.

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Quejas

Lee las quejas que otros jugadores han dejado sobre Playamo Casino. Obtén más información sobre las quejas.

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Playamo Casino - One successful withdrawal and now cancelled on bigger amount

I am beyond frustrated I am an Australian player and I have gone above and beyond to prove my identity to playamo…. I won $3000 and withdrew that amount and then withdrew $900 via bank transfer they were both processed and all sent to their end (what they said) I successfully got the $900 into my bank and I waited another week or so for the $3000 then I randomly get an email saying I cancelled the withdrawal which I did not.

So then they said I needed to verify my id again and there is a security issue with the L on my identification which is my middle name that’s not printed on my bank card like that but my bank card says My name and I have had a successful withdrawal before with no issue….

Now they have asked me to open a cryptocurrency wallet to have my withdrawal put into instead & apparently once the withdrawal is complete via cryptocurrency my profile will then be deleted!!!?

I am so confused By all this I have done absolutely EVERYTHING to verify my identification and trying to now withdraw $2890 after they let me play through some.

I got that many identifications to prove it’s me & a successful withdrawal into bank and still security says there’s now an issue, not a big surprise they don’t want to give me the larger amount…. When I withdraw the smaller amount the day after and got that not a problem…

Now all these issues for no reason when I have got all my Identification even offered my birth certificate…

I am beyond disappointed and upset with all this.

staus Resuelta
$3000
Playamo Casino - Assistance required: Withdrawal is being cancelled
Hello.
I have only been playing with Online Casinos for a few months.
I tried to cashout at Playamo Casino and after waiting several days, I received an email tonight stating that my cashout has been cancelled! I now have none of that money in my Bank Account or in my Casino Account.
I originally tried to cashout $1502.50 on September 23rd but it was discarded by PlayAmo and the money stayed in my Casino Account. I decided to continue playing. I then tried to cashout $1650.40. On September 28th, after supplying all documentation requested, it was accepted. I received an email stating the money was being sent to my bank. I waited several days for the money to go into my bank account. I contacted the support team but was asked to patiently wait.
On Monday October 4th, whilst still waiting for the money to go into my Bank Account, I decided I would deposit more money into my PlayAmo Account so I could play the slots.
When I logged in, to my surprise, the $1650.40 that I was expecting to be in my Bank Account was put back into my Casino Account.
Even though I was annoyed that it was not deposited into my Bank Account, there was no need to deposit more money as I had a balance of $1,650.40.
After playing and losing about $800, I won a feature.
I then decided that I would cashout my balance of $3102.31.
It "discarded" my first two attempts and finally changed the status to pending.
Tonight, October 6th, I received an email stating my entire balance of $3102.31 has been cancelled.
I feel I have been scammed.
I am concerned that the original withdrawal was deliberately put back into my Casino Account with hopes I would gamble it all away.
I had no intentions of gambling it all.
I won and decided to cashout.
I no longer apply for bonus' when I make deposits as it limits the choice of slots. Therefore the money I play with is purely mine.
Whatever the reason was for the $1650.40 going back into my PlayAmo Account, it was my money to gamble with - win or lose.
Now that I want to withdraw my winnings, they won't pay.
This is my money and I'm very distraught about it.
Any assistance with this matter would be greatly appreciated.
If you need copies of emails or anything else, please contact me.
Thank you.
Kind regards
Leonie
staus Resuelta
$3102.31
Playamo Casino - Casino took 10 days and 4 requests to apply my requested self exclusion

On April 13/21 I sent an email to Playamo Customer Support requesting that they close my account permanently as I was choosing to Self-Exclude myself from their website indefinitely.


According to their website, when you set a Self-Exclusion Limit your Player Account will immediately be disabled and you will be excluded from all promotional offers for the set period. You will not be able to deposit or withdraw funds when the limit is active.

Under the terms and conditions it says that setting Self-exclusion lets us know that we need to take all measures to block your access to your account and make sure that you receive no promotional materials. You may also contact our support team at [email protected] and inform us about your decision to stop gambling at the Website for a certain period of time or forever. Self-exclusion means that you will be barred from play at all online casinos under the participating licence.


However this is not what happened to me. Instead of closing my account, Playamo Customer Support sent me back an email saying they were passing my message onto the dedicated team who would contact me.


On Apr 14/21, I received an email from Dana, my Playamo VIP Manager stating she received a message from player support, asking what can I do to help?


I replied to her on Apr 14/21, by forwarding my initial request to Player Support in regards to closing the account and self-excluding indefinitely to her email.


On Apr 16/21, Dana contacted me again to state that she had not heard back from me and she proceeded to offer me promotions and loyalty credits to continue playing on Playamo.com.


I emailed her back Apr 16/21 telling her everything I disliked about gambling on their site. Since I had already asked twice to be self excluded, I figured maybe telling her all my dislikes would get the job done. I was wrong. She just emailed me back on Apr 16/21 trying to convince me to play and even provided a cash bonus to my account to get me back playing.


I sent another email back a couple hours later on Apr 16/21 asking her to do as I requested and close my account and to honour my wishes to self-exclude from their site indefinitely.


I received the next email from Dana on Apr 19/21 stating that she respected my decision but asking me to ‘think one more time’. Then she went on to say what a smart player I am, how I am going to win big and offering me more no deposit cash bonuses, and bonus unofficial weekly cashback. Preying on all my weaknesses as a gambler. I finally said fine I would think about it to put the bonuses in my account.


Then Apr 22/21 I emailed Dana again. Only this time it was to request a refund for the $875 that I had been allowed to deposit into my account since making my first request to be self-excluded on Apr 13/21.


I told her that if my request for self-exclusion had been applied to my account as their policy states it should have immediately been, I would never have been able to deposit and lose another $875.


I received a message back from Dana Apr 22/21 stating she was sorry for my gambling problems, my account was now closed and she would pass my request for a refund on to administration. I would hear from them within 24hrs.


I received an email on Apr 23/21 stating that my account was closed and there would be no refund as it was closed as soon as I said I had a gambling addiction and they said nothing could be done as I did not contact them earlier.


I emailed back and forth with Player Support a few times stating I made earlier attempts and requests to have my account self-excluded... But for some reason they don’t seem to consider those as reason enough to immediately close the account even though that is exactly what their policy states.


I am not sure where to go from here. I can not provide a screen shot of the deposits to my Playamo account (but the casino should be able to provide that) as my account was closed while I was trying to do that.


I have included screen shots of the emails to verify what I am stating. I just want them to reimburse the $875 I was able to spend after they did not immediately disable my account after requesting self-exclusion.

staus Resuelta
$875

Estadísticas de quejas

Resueltas 98
Cantidad promedio $ 8,389
Duración media de quejas 6 días
Tiempo de respuesta promedio 2 días

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8.1/10 325 revisiones

Mejores revisiones de nuestros jugadores

The loyalty rewards actually feel worth it here. Most places give you useless points, but I’ve redeemed spins and even small cashback. Feels like they care about keeping players happy.

Hello Elowan1s, Thank you for the great feedback! We work hard to make our loyalty program genuinely rewarding rather than just empty points, so it is fantastic to hear that you have been able to redeem spins and cashback that feel worth it. We are glad you feel valued as a player! Best regards, PlayAmo Casino Team

user avatar

So many sites promise “instant wins” and all that cap. This one? Just real. You win, you get paid. You lose, it stings, but that’s on you lol. Slots are clean, live games are on point, and deposits go in fast. Wish the mobile layout had bigger buttons tho. Still, solid stars.

Hello jabbby, We really appreciate the "no cap" review! We aim to be a transparent and real platform, so we are glad you appreciate that straightforward approach—win or lose. We have also noted your feedback regarding the button size on the mobile layout. We are always trying to improve usability, so we will pass that note along to our design team. Thanks for the solid stars! All the best, PlayAmo Casino Team

user avatar

Been vibing here lately, and honestly, it’s a fun ride. The slots hit nice, blackjack’s fair, and the interface is hella clean. But bro… can we get more payment options? Not everyone uses crypto or e-wallets. Besides that, love how it’s stable and not really spammy. Would recommend to friends for sure.

Hi Litopn1s, We are stoked to hear that you are "vibing" with us! It is great to know that the interface is clean and the slots are hitting nicely for you. Thank you for the honest feedback regarding payment options. We are always looking to expand our cashier methods to suit everyone, not just crypto users, so we will definitely take your suggestion on board. Thanks for recommending us to your friends! Cheers, PlayAmo Casino Team

user avatar

I'm about 9 days in, and this casino has been surprisingly reliable. I’ve tried several payment methods and all worked smoothly. The site is well-optimized, even on my older laptop. My one complaint is that their live chat isn’t available 24/7—had to wait till morning once.

Hello Buti83, Thank you for the 10/10 rating! We are glad to hear that the site is running smoothly for you, even on older hardware, and that you’ve found our payment methods reliable. Regarding the live chat, we actually aim to be available 24/7, so we are sorry if you caught us at a moment when we weren't immediately responsive. We appreciate your patience and look forward to keeping your experience reliable! Best regards, PlayAmo Casino Team

user avatar

Not sure if it was my connection or the site, but some slot rounds took longer to load than I liked.
Apart from that, had fun with the fruity classics. Even hit 35€ on cherries.

Hey there, Bradbenks1, Thanks for the 10/10 review! We're glad you had fun with the fruity classics and managed to hit a nice €35 win on the cherries. We're sorry to hear that some rounds took a bit longer to load than you liked. Hopefully, whether it was the connection or the site, it runs lightning-fast for you next time! Sincerely, Playamo Casino Team

user avatar

User-friendly interface, and the registration process was quick. I tried several games, mostly slots, but lots of selection. There was no stalling or cutting out while playing, and the platform felt consistent on both mobile and desktop. Nothing fancy, just solid and smooth.

I have not had a bad experience playing in this site so far. And hopefully there will not be any. I highly recommend playing at Playamo. One of the top sites and very easy to go around.

Hello khongho, Thank you for the wonderful feedback! We love hearing that your experience has been "solid and smooth." We aim to provide a user-friendly and consistent platform, so we're glad the registration was quick and that you haven't had a single bad experience. Thank you for the high recommendation—we look forward to keeping it that way! Best regards, Playamo Casino Team

user avatar

I’ve been playing at PlayAmo Casino for a while now, and it’s easily one of the best online casinos I’ve tried. From the moment I signed up, the process was fast and simple, and I was impressed by how clean and responsive the site feels — everything loads quickly, whether I’m on my phone or laptop.

The game selection is fantastic. There are thousands of slots from top developers like Pragmatic Play, NetEnt, and Microgaming, plus a great live casino section with real dealers that feels just like being in Vegas. The games run smoothly and the payouts are quick — I’ve actually had a few nice wins, and cashing out was hassle-free every time.

PlayAmo also stands out for its bonuses and promotions. The welcome bonus was generous, and I really like that they give out regular free spins and reload offers. The VIP program is a nice touch too — you can earn rewards just for playing.

Customer support deserves a shoutout. The live chat team is friendly, fast, and available 24/7. Every time I’ve had a question, they’ve handled it right away.

Overall, PlayAmo feels like a casino that genuinely values its players. It’s reliable, fun, and offers something for everyone — whether you’re into slots, table games, or live action. Highly recommended!

Hi Tomura44, Wow, thank you so much for such an incredible and detailed review! We are truly honored to be considered one of the best online casinos you’ve tried. It means the world to us that you appreciate every aspect of our platform, from the game selection and fast payouts to our VIP program and bonuses. We’ll also be sure to pass your shout-out to our 24/7 live chat team—they will be thrilled to know their efforts make you feel genuinely valued. Thank you for the high recommendation! All the best, Playamo Casino Team

user avatar

I tested out a few features before playing. Everything seemed polished. I played some jackpot slots and won $145. Withdrawing took less than a day. The mobile version was intuitive and didn’t freeze, even after switching games several times.

Hello Samik7n, Thank you for the perfect 10/10 rating! We're glad you took the time to test out our features and found everything to be polished. It's fantastic to hear that the mobile version remained stable while switching games and that your withdrawal was processed in less than a day. Congratulations on your $145 jackpot win! Cheers, Playamo Casino Team

user avatar

I found the layout very user-friendly, even when playing on a smaller screen. I tried a mix of slots and roulette and ended up with $140. The withdrawal went through the next day without any verification request. It all felt easy and intuitive, which made the experience better.

Hi m1zunee, Thank you for the perfect 10/10 rating! We are thrilled to hear that you found our layout user-friendly, especially on a smaller screen. It's great to know that your session on slots and roulette was successful—congratulations on the $140 win! We are also glad the withdrawal process was quick, intuitive, and hassle-free for you. Thanks for playing with us! Best regards, Playamo Casino Team

user avatar

The casino feels trustworthy because it’s licensed, and that matters to me. I don’t like risking money on shady sites. Blackjack is my go-to, and everything feels fair here. Even lost a few hands and still walked away feeling okay about it.

Hi Akimi4i, Thank you for sharing your thoughts. We completely agree that trust and safety are the most important parts of the online casino experience. We're glad that our license and fair gaming environment give you peace of mind. It's great to hear that you're enjoying the blackjack tables and walking away with a positive feeling! Best regards, Playamo Casino Team

user avatar

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