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Playamo Casino

Nuestra calificación CasinoRank
1/10
CasinoRank
Calificación de los jugadores 325 Reseñas
8.1/10
325 Reseñas
Tiempo de respuesta a quejas 109 Quejas
2 días el medio 109 Quejas
Lo que nos gusta
  • Juego instantáneo
  • Disponible en ordenadores y dispositivos móviles
  • Procesamiento de retiro muy rápido
  • Disponible tanto en moneda fiduciaria como en bitcoin
  • Asistencia por chat en vivo y correo disponible 24/7
  • Encriptación SSL
  • Juego justo y probado por auditorías independientes
Lo que no nos gusta
  • Variedad de juegos virtuales limitada
  • Términos & Condiciones escritos en inglés
  • No hay asistencia telefónica
Aviso de afiliación

Nuestro contenido contiene enlaces de afiliados y es posible que obtengamos una comisión por los registros de casino y los depósitos realizados a través de estos enlaces. Solo recomendamos casinos con licencia y no promocionamos ninguna marca que no esté verificada por nuestros expertos en casinos. Conoce la verdad. Luego juega.


Detalles de Playamo Casino

Aquí puedes encontrar detalles específicos sobre este casino.

  • General
  • Pagos
  • Juegos
  • Juego Responsable
  • Atención al cliente
Sitio web
http://www.playamo.com
Establecido
2016
Licencias
Curazao
Propietario
Programa de afiliación
Idiomas
inglés, finés, alemán, noruego, polaco, ruso, turco, húngaro, checo, hindi, portugués, italiano, chino, irlandés, francés, francés canadiense
Tipo de casino
Juego Instantáneo, Móvil, Crypto Casino

Playamo Casino es un casino de escritorio y de móvil que tiene como objetivo ofrecer juegos de alta calidad a jugadores de todo el mundo. Acepta bitcoins, dólares estadounidenses y euros y cuenta con tiempos de retiro de menos de 2 horas. Los jugadores aquí encontrarán una variedad de juegos de renombre de NetEnt, Microgaming, Booming Games, Amatic Industries, Endophina, SoftSwiss, NextGen Gaming, Betsoft y muchos más. El casino también alberga juegos en vivo de Evolution Gaming y Ezugi. Playamo Casino está disponible en inglés, ruso y muchos idiomas más y posee la licencia de Curazao.

Países y Territorios Restringidos

Actualmente, el casino no acepta jugadores del Reino Unido, EE. UU., Israel, Francia, etc. Para ver la lista completa de países restringidos, consulta Más datos del casino.

Juegos Virtuales

Los jugadores de Playamo Casino encontrarán las tragamonedas en línea más populares de muchos proveedores conocidos. Estos incluyen tragamonedas exitosas de NetEnt como tragamonedas Starburst y tragamonedas Guns N' Roses, los favoritos de SoftSwiss como la tragamonedas Aztec Magic y tragamonedas Brave Viking, y muchos otros como la tragamonedas Sushi y Blast! Boom! Bang!

Aunque las tragamonedas constituyen la mayoría de los juegos de Playamo Casino, también está disponible una gran cantidad de favoritos virtuales. La sección de Ruleta es particularmente diversa y ofrece más de una docena de variantes diferentes. Los jugadores también encontrarán Blackjack y un puñado de juegos de video póquer. Desafortunadamente, en este momento no hay póker de mesa u otras especialidades de casino.

Casino en Vivo

Aquellos que buscan una experiencia de juego altamente inmersiva la encontrarán en la sección Casino en vivo. Aquí, los jugadores encontrarán varios juegos de ruleta y blackjack en vivo. Los juegos están hechos de softwares de nombres como NetEnt, Evolution Gaming y Ezugi.

Juegos Móviles

Playamo Casino está disponible para los jugadores tanto en casa como en movimiento. Aquellos que quieran divertirse en su dispositivo móvil pueden simplemente abrir el sitio web en el navegador de su teléfono inteligente o tableta para comenzar. No es necesario descargar la aplicación y el casino móvil está integrado a la perfección con la versión original.

Asistencia

Una de las mayores prioridades de Playamo Casino es el servicio de atención al cliente. Los representantes disponibles las 24 horas del día, los 7 días de la semana a través de una sencilla interfaz de chat en vivo es una de las características de las que Playamo Casino se enorgullece. Los miembros también tienen la opción de comunicarse con un agente a través del correo electrónico o el formulario de contacto en línea si lo prefieren.

Seguridad y Equidad

Playamo Casino garantiza que los jugadores estén seguros en todo momento con la implementación del cifrado SSL. Esta tecnología está implementada en todas las páginas del sitio web, lo que garantiza que nadie pueda leer o descifrar la información confidencial enviada al casino para ningún propósito.

Playamo Casino solamente usa juegos de proveedores confiables que han sido auditados varias veces. Estas auditorías muestran que todos los juegos funcionan con un generador de números aleatorios (RNG) genuino. Como tal, confiamos en que los jugadores encontrarán una experiencia de juego justa aquí.

Juego Responsable

Jugar en un casino siempre debe tener la diversión como objetivo. Antes de comenzar a jugar, hay que tener en cuenta que el juego nunca debe ser una fuente de ingreso o una manera de recuperar el dinero perdido o saldar las deudas existentes. En tales casos, es bueno realizar el seguimiento de tiempo y controlar el dinero gastado. En este casino, los jugadores pueden encontrar muchos consejos acerca del tema, como también pedir asistencia a través del chat en vivo. Sin diversión no puede haber juego, por eso se les pide a todos los jugadores que jueguen con prudencia y responsablemente.

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Quejas

Lee las quejas que otros jugadores han dejado sobre Playamo Casino. Obtén más información sobre las quejas.

Mostrar todas las quejas
Playamo Casino - One successful withdrawal and now cancelled on bigger amount

I am beyond frustrated I am an Australian player and I have gone above and beyond to prove my identity to playamo…. I won $3000 and withdrew that amount and then withdrew $900 via bank transfer they were both processed and all sent to their end (what they said) I successfully got the $900 into my bank and I waited another week or so for the $3000 then I randomly get an email saying I cancelled the withdrawal which I did not.

So then they said I needed to verify my id again and there is a security issue with the L on my identification which is my middle name that’s not printed on my bank card like that but my bank card says My name and I have had a successful withdrawal before with no issue….

Now they have asked me to open a cryptocurrency wallet to have my withdrawal put into instead & apparently once the withdrawal is complete via cryptocurrency my profile will then be deleted!!!?

I am so confused By all this I have done absolutely EVERYTHING to verify my identification and trying to now withdraw $2890 after they let me play through some.

I got that many identifications to prove it’s me & a successful withdrawal into bank and still security says there’s now an issue, not a big surprise they don’t want to give me the larger amount…. When I withdraw the smaller amount the day after and got that not a problem…

Now all these issues for no reason when I have got all my Identification even offered my birth certificate…

I am beyond disappointed and upset with all this.

staus Resuelta
$3000
Playamo Casino - Assistance required: Withdrawal is being cancelled
Hello.
I have only been playing with Online Casinos for a few months.
I tried to cashout at Playamo Casino and after waiting several days, I received an email tonight stating that my cashout has been cancelled! I now have none of that money in my Bank Account or in my Casino Account.
I originally tried to cashout $1502.50 on September 23rd but it was discarded by PlayAmo and the money stayed in my Casino Account. I decided to continue playing. I then tried to cashout $1650.40. On September 28th, after supplying all documentation requested, it was accepted. I received an email stating the money was being sent to my bank. I waited several days for the money to go into my bank account. I contacted the support team but was asked to patiently wait.
On Monday October 4th, whilst still waiting for the money to go into my Bank Account, I decided I would deposit more money into my PlayAmo Account so I could play the slots.
When I logged in, to my surprise, the $1650.40 that I was expecting to be in my Bank Account was put back into my Casino Account.
Even though I was annoyed that it was not deposited into my Bank Account, there was no need to deposit more money as I had a balance of $1,650.40.
After playing and losing about $800, I won a feature.
I then decided that I would cashout my balance of $3102.31.
It "discarded" my first two attempts and finally changed the status to pending.
Tonight, October 6th, I received an email stating my entire balance of $3102.31 has been cancelled.
I feel I have been scammed.
I am concerned that the original withdrawal was deliberately put back into my Casino Account with hopes I would gamble it all away.
I had no intentions of gambling it all.
I won and decided to cashout.
I no longer apply for bonus' when I make deposits as it limits the choice of slots. Therefore the money I play with is purely mine.
Whatever the reason was for the $1650.40 going back into my PlayAmo Account, it was my money to gamble with - win or lose.
Now that I want to withdraw my winnings, they won't pay.
This is my money and I'm very distraught about it.
Any assistance with this matter would be greatly appreciated.
If you need copies of emails or anything else, please contact me.
Thank you.
Kind regards
Leonie
staus Resuelta
$3102.31
Playamo Casino - Casino took 10 days and 4 requests to apply my requested self exclusion

On April 13/21 I sent an email to Playamo Customer Support requesting that they close my account permanently as I was choosing to Self-Exclude myself from their website indefinitely.


According to their website, when you set a Self-Exclusion Limit your Player Account will immediately be disabled and you will be excluded from all promotional offers for the set period. You will not be able to deposit or withdraw funds when the limit is active.

Under the terms and conditions it says that setting Self-exclusion lets us know that we need to take all measures to block your access to your account and make sure that you receive no promotional materials. You may also contact our support team at [email protected] and inform us about your decision to stop gambling at the Website for a certain period of time or forever. Self-exclusion means that you will be barred from play at all online casinos under the participating licence.


However this is not what happened to me. Instead of closing my account, Playamo Customer Support sent me back an email saying they were passing my message onto the dedicated team who would contact me.


On Apr 14/21, I received an email from Dana, my Playamo VIP Manager stating she received a message from player support, asking what can I do to help?


I replied to her on Apr 14/21, by forwarding my initial request to Player Support in regards to closing the account and self-excluding indefinitely to her email.


On Apr 16/21, Dana contacted me again to state that she had not heard back from me and she proceeded to offer me promotions and loyalty credits to continue playing on Playamo.com.


I emailed her back Apr 16/21 telling her everything I disliked about gambling on their site. Since I had already asked twice to be self excluded, I figured maybe telling her all my dislikes would get the job done. I was wrong. She just emailed me back on Apr 16/21 trying to convince me to play and even provided a cash bonus to my account to get me back playing.


I sent another email back a couple hours later on Apr 16/21 asking her to do as I requested and close my account and to honour my wishes to self-exclude from their site indefinitely.


I received the next email from Dana on Apr 19/21 stating that she respected my decision but asking me to ‘think one more time’. Then she went on to say what a smart player I am, how I am going to win big and offering me more no deposit cash bonuses, and bonus unofficial weekly cashback. Preying on all my weaknesses as a gambler. I finally said fine I would think about it to put the bonuses in my account.


Then Apr 22/21 I emailed Dana again. Only this time it was to request a refund for the $875 that I had been allowed to deposit into my account since making my first request to be self-excluded on Apr 13/21.


I told her that if my request for self-exclusion had been applied to my account as their policy states it should have immediately been, I would never have been able to deposit and lose another $875.


I received a message back from Dana Apr 22/21 stating she was sorry for my gambling problems, my account was now closed and she would pass my request for a refund on to administration. I would hear from them within 24hrs.


I received an email on Apr 23/21 stating that my account was closed and there would be no refund as it was closed as soon as I said I had a gambling addiction and they said nothing could be done as I did not contact them earlier.


I emailed back and forth with Player Support a few times stating I made earlier attempts and requests to have my account self-excluded... But for some reason they don’t seem to consider those as reason enough to immediately close the account even though that is exactly what their policy states.


I am not sure where to go from here. I can not provide a screen shot of the deposits to my Playamo account (but the casino should be able to provide that) as my account was closed while I was trying to do that.


I have included screen shots of the emails to verify what I am stating. I just want them to reimburse the $875 I was able to spend after they did not immediately disable my account after requesting self-exclusion.

staus Resuelta
$875

Estadísticas de quejas

Resueltas 98
Cantidad promedio $ 8,389
Duración media de quejas 6 días
Tiempo de respuesta promedio 2 días

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Valoración del jugador
8.1/10 325 revisiones

Mejores revisiones de nuestros jugadores

Playamo is highly intuitive with a wide range of engaging games. I found the payment systems for deposits and withdrawals to be comprehensive and reliable.

Withdrawals were processed in no time, and the support team was very responsive. Although the account verification took longer than expected, it didn’t lessen my overall satisfaction.

Dear Huan, Thank you for your wonderful review! We’re thrilled to hear you found Playamo intuitive and enjoyed the wide range of engaging games. It’s great to know our payment systems were comprehensive and reliable, and that your withdrawals were processed quickly. 🎉 We appreciate your patience with the account verification process and are delighted that it didn’t impact your overall satisfaction. Thank you for choosing Playamo, and we look forward to continuing to provide you with an exceptional gaming experience! Best regards, The Playamo Team

user avatar

How smooth the games run and there amazing staff always happy to assist when contacted! Especially the Queen of all VIP Managers Ilona! Has to be the best vip manager I’ve come across in my whole 10+ years playing at online casinos. I’ve played at almost every site there is online and none of them come close to the quality Playamo delivers.

Nothing! Great casino! Even when there are errors or glitches the team at playamo have it resolved in lighting speed!!!!!!!!!!!!!! Whenever I do come across any issues I notify Ilona my manager who always responds super quick. :)

Dear Seancameron, Thank you for your incredible feedback! We’re thrilled to hear how much you’re enjoying the smooth gameplay and the exceptional support from our team, especially Ilona. She truly goes above and beyond to ensure our VIP players have an outstanding experience, and your kind words will mean the world to her! 🎉 We’re delighted that Playamo has exceeded your expectations, even when challenges arise. Resolving issues quickly and ensuring you have the best gaming experience is always our priority. Thank you for choosing Playamo, and here’s to many more exciting moments together! Best regards, The Playamo Team

user avatar

I enjoyed a fantastic experience at Playamo, highlighted by its extensive game library and intuitive design. Depositing and withdrawing funds was hassle-free with a wide variety of payment systems. Withdrawals were executed swiftly, and the support team provided prompt assistance whenever needed. The account verification process took longer than expected, yet my overall impression remained excellent.

Dear Giklin37, Thank you for your glowing review! We’re delighted to hear you had a fantastic experience at Playamo, enjoying our extensive game library and intuitive design. 🎮 It’s great to know that depositing and withdrawing funds was hassle-free and that withdrawals were processed swiftly. Your satisfaction is our top priority, and we look forward to continuing to provide you with exceptional gaming moments. Best regards, The Playamo Team

user avatar

With its modern design and extensive game library, Playamo provides a top-notch gaming environment. The availability of numerous payment systems for deposits and withdrawals makes managing funds easy.

Withdrawals are processed quickly, ensuring timely access to winnings. The account verification took longer than anticipated, but overall satisfaction was maintained.

Dear Sassil88, Thank you for your excellent review! We’re thrilled to hear you enjoyed Playamo’s modern design and extensive game library, as well as the ease of managing funds with our variety of payment options. 🎉 We’re glad your withdrawals were processed quickly and appreciate your patience with the account verification process. Your overall satisfaction means the world to us, and we look forward to continuing to provide you with an outstanding gaming experience! Best regards, The Playamo Team

user avatar

I enjoyed the easy-to-use platform and the wide selection of engaging games. Withdrawals were processed rapidly through multiple payment systems. While the account verification took some extra time, it didn’t negatively affect my overall positive experience at the Playamo.

Dear Vergarin, Thank you for your fantastic review! We’re delighted to hear you enjoyed Playamo’s easy-to-use platform and wide selection of engaging games. 🎮 It’s great to know withdrawals were processed quickly through our multiple payment systems. We appreciate your patience with the account verification process and are thrilled that it didn’t affect your overall experience. Thank you for choosing Playamo, and we look forward to more exciting moments with you! Best regards, The Playamo Team

user avatar

After browsing through different gaming platforms, I decided to create an account with Playamo casino due to its impressive catalog. The slot games were colorful, engaging, and ran smoothly on my computer.

Beyond that, the live dealer options for blackjack and baccarat truly elevated the entire experience, making me feel as if I had walked into a brick-and-mortar casino. I was also thrilled by the weekly tournaments, which introduced friendly competition and made each session feel fresh. My only letdown was some confusion about how to apply a bonus code, but once I figured it out, everything proceeded smoothly.

Dear Carleno, Thank you for your amazing review! We’re thrilled that you chose Playamo and enjoyed our colorful and engaging slot games. It’s fantastic to hear that our live dealer options for blackjack and baccarat made your experience feel like stepping into a real casino. 🎉 We’re also delighted that you enjoyed the excitement of our weekly tournaments. Your feedback motivates us to continue delivering a top-notch gaming experience. Thank you for being a part of the Playamo community, and we look forward to many more thrilling moments with you! Best regards, The Playamo Team

user avatar

Betting on niche sports like badminton has been surprisingly fun on this platform. The odds are competitive, and the games are quick. It’s a refreshing change from mainstream sports.

Hi Kinaz, Thank you so much for your review! We're thrilled to hear that you're enjoying betting on niche sports like badminton and that you're finding our odds competitive. We're always excited to offer a variety of sports to cater to different interests, and it's great to know you're having a good time with them. We appreciate your feedback and look forward to providing even more exciting options for your future gaming experiences! Best regards, Playamo Team

user avatar

I'm really impressed with how quickly I receive my winnings from PlayAmo Casino. Payouts are fast and reliable, which is something you don’t always find. My only complaint is that some of the games take a bit longer to load than I’d like, but they don’t lag. I came across this review, decided to give it a try, and it’s definitely been worth it. The verification process is straightforward and quick, making everything hassle-free.

Вы сказали: Simon49 4 reviews December 20, 2024 7 I'm really impressed with how quickly I receive my winnings from PlayAmo Casino. Payouts are fast and reliable, which is something you don’t always find. My only complaint is that some of the games take a bit longer to ChatGPT сказал: ChatGPT Hi Simon49, Thank you for your kind words and for taking the time to share your experience! We're thrilled to hear you're happy with the speed and reliability of our payouts. We understand that some games can take longer to load, and we're always looking for ways to improve the overall experience. Your feedback is valuable to us as we work on making PlayAmo even better. We appreciate you being a part of our community, and we look forward to your next visit! Best regards, PlayAmo Team

user avatar

I feel safe playing here, thanks to its strong security measures. The only downside is the high wagering requirements on some bonuses. Nonetheless, the overall gaming experience is thrilling. Definitely thumbs up from me!

Hi Jeb8, Thank you so much for your review! We're delighted to hear that you feel safe playing with us and that the overall experience has been thrilling for you. We completely understand your point about the high wagering requirements, and we’ll make sure to take your feedback into account as we continue to improve our bonus system. We appreciate your support and look forward to providing you with more exciting experiences at PlayAmo! Best regards, PlayAmo Team

user avatar

Playamo Casino has really been a solid choice for me. Honestly, every experience I've had with them has been nothing short of positive. The community is really active and engaging, and I love that they often reward loyal users, which is always a nice bonus. The odds they offer on the site are quite competitive, making it a great option whether you’re into casino games or sports betting. I’ve never had a problem with customer service either; they're always quick to respond and genuinely helpful whenever I’ve needed them. All in all, if you're looking for a trustworthy and enjoyable place to play, I’d definitely recommend Playamo.

Hi Curt878, Thank you for sharing your positive experience with us! We’re thrilled to hear that you’ve enjoyed being part of the PlayAmo community. We always strive to create a fun and rewarding environment for our players, and your feedback is truly appreciated. We look forward to continuing to provide you with great experiences and rewards. Thanks for being a loyal player! Best regards, PlayAmo Team

user avatar

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