JeetCity Casino

JeetCIty Casino - Impossible verification requested

$850

I verified my account 3 days ago and received a payout. I played again today using Apple Pay as well as payment directly from my account. I requested to withdraw my winnings and it was rejected with instructions to verify my last deposit, which was Apple Pay. I was able to send screenshots showing the payment came out of my Apple Pay and my credit card and the information they want is impossible to provide. They need my full name, the date, and time of the deposit on my banking app. My credit card app doesn’t not show this information (for example, it doesn’t show my full name) but I was able to send screenshots showing the payment came from my card.

Jeet Ciy Casino not responding to self exclusion request

$500

Hello,

This is my 2nd time issuing a complaint for the same issue. The first time I got email from Ask Gamblers saying my complaint is not justified, which I find really confusing. Why would I make a complaint about a casino not self-excluding me if it was not true? Just to waste my and your time?

Again, I would like to point out that I have sent multiple emails to VIP email of Jeet City Casino but they just ignore the request while they respond to other emails regarding bonuses, withdrawals, etc. This time I am attaching also screen shot of my request for self exclusion send in December. Attached also screen shot of my account and screenshot of play history where you will see that I still played yesterday, hence it is obvious that my account is not self-excluded.

Please do the needful so that Jeet City will self-exclude me.

In the complaints section under Jeet City casino I see I am not the only one who had and issue with Self Exclusion. Ask Gamblers should not give good rating to casinos that do not follow their own "Responsible gaming" T&C'c.

Regards,

< first name removed >

I want account closed please

Absolutely no responsible gaming here

I emailed them a bet and over even cc’d ask gamblers.

All they do is delay and offer free money.

I am trying to quit gaming. I want this account closed. Please tell them to close it. Please. Look at all reviews online. Everyone is complaining.

They don’t care about mentally ill people who can’t stop gaming.

I want the account permanently closed asap.

Jeetcity casino refusing my deposit and wager limits requests

I tried many times to set wager/deposit and to close my account for weeks via live chat/emails, but all my requests were refused.

As a problem gambler I have never had this trouble before.

I was always told that they can not do anything “because my vip manager is offline” and it would take up to weeks to get replies.

I finally got my account closed and sent them a complaint, but no reply at all again.

Request from casino to be unable to play until payment has been processed

Dear Askgambles.

After making a deposit to JeetCity I manage to get a super fast withdrawal of 600€.

Same day I deposited and managed in a couple of days to get a balance of 5000€.

I requested a withdrawal but I had to go through verification in which I complied to every request.

But because I was canceling all the time my withdrawal to play, I send an email to the casino to block me from playing until the account is verified and the payment of 5000€ was made.

So the casino asked me a last document and inside the email was confirmed that I may not play until the verification process was completed.

As shown to me the emails with the times sent, I was still able to log in, cancel and still play during the confirmation of the casino that I may not play.

So I cancel the withdrawal, still being able to play.

After my balance went to 3000€ I sent another email to the casino to block me from playing but still nothing.

After the request of withdrawal of the 3000€ my withdrawal was constantly rejected “provider payment issue” while the first withdrawal was super smooth.

I requested that JeetCasino refund me the 5000€ that I lost while I should be on exclusion until the the verification process was completed and my payment was processed.

Thank you in advance

JeetCity Casino- Technical issue, refund up to my limit

€5,000

I registered on jeetcity casino my balance was 86100inr and I set loss limit 7300inr for 24hrs. I played and reached 7300inr limit. If I place bets more than 7300inr it should reject my bet instead it accepts bets until my balance gets zero. They told me via chat it is a technical error so I requested them to get a refund of my balance up to my loss limit. They didn't take any action. I have the right to take refund because I set loss limit I shouldn't lose more than my limit. The error is from jeetcity casino. I request you to resolve my issue and make them get refund up to my limit. Thanks

₹86,100

Estadísticas de quejas de JeetCity Casino

Resueltas 7 / 7

Cantidad promedio $1,098

Duración media de quejas N/A

Tiempo de respuesta promedio N/A

Reseña este casino

Comparte tus opiniones con otros jugadores. ¡Sé el primero en opinar sobre este casino!

Valoración del jugador

9.3/10 ● 187 revisiones

Mejores revisiones de nuestros jugadores

dwayneN

8/10

Definitely deserves some attention thanks to its great customer service. They never ignore players - instead, they ask exactly how they can assist to ensure everything goes smoothly and the experience is positive.

Dear Dwayne, Thank you so much for sharing your positive review. We’re delighted to hear that you’ve had such a smooth and supportive experience with our customer service team. Providing attentive, helpful assistance is one of our top priorities, and it’s great to know that you’ve felt genuinely guided and never ignored. Your kind words inspire us to keep refining our service and ensuring every player enjoys a positive, seamless experience. Feel free to explore our current promotions as well - you might find something you’ll enjoy. If you ever need anything or have suggestions to share, our support team is always available via [email protected] or live chat. Best regards, Jeetcity Team

JeetCity Casino hace 6 meses

RICHARDIK

10/10

This online casino looks excellent and has great welcome bonuses and free spins that make it easy to learn how to play the games. There are a lot of ways to pay and take out money, which makes everything go smoothly and easily)))

Dear Richard, Thank you so much for sharing your positive review. We’re thrilled to hear that you enjoyed the welcome bonuses and free spins - they’re designed to make it easy and fun for players to explore the games. It’s also great to know that the wide range of payment and withdrawal options helped make your experience smooth and hassle-free. Your feedback truly motivates us to keep enhancing our service and features. Feel free to check out our current promotions as well - there may be something you’ll enjoy even more. If you ever have any questions or suggestions, our support team is always available via [email protected] or live chat. Best regards, Jeetcity Team

JeetCity Casino hace 6 meses

Oliviah

10/10

Jeetcity is a really cool new casino that offers plenty of opportunities and loads of fun while playing! I wholeheartedly recommend it because I’m genuinely satisfied with the experience. Now, I’m just eagerly waiting for my first big win to celebrate!

Dear Olivia, Thank you so much for sharing your positive review. We’re delighted to hear that you’re having a fun and satisfying experience. It’s wonderful that the platform offers you plenty of opportunities and enjoyable gameplay - feedback like yours truly motivates us to keep improving and expanding our features. We hope your first big win is right around the corner. In the meantime, feel free to check out our ongoing promotions to make your sessions even more exciting. If you ever have any questions or suggestions, our support team is always available via [email protected] or live chat. Best regards, Jeetcity Team

JeetCity Casino hace 6 meses

epreulekoxuss09

10/10

An exciting and interesting casino where I have not had a single bad experience yet. The slots work properly, and the whole game seems fair and reliable. The fast withdrawal of money in a day is one of the best things for me. It's very convenient and it's something I really appreciate!

Dear Player, Thank you so much for sharing your positive review. We’re delighted to hear that you’ve enjoyed an exciting and seamless experience so far. It’s great to know the slots are running smoothly for you and that the gameplay feels fair and reliable - these are key areas we work hard to maintain. We’re especially glad that the fast withdrawals within a day stand out to you. Quick and convenient payouts are a priority for us, and your feedback encourages us to keep refining this strength. Feel free to explore our current promotions as well - you might find something that adds even more fun to your sessions. If you ever have any questions or suggestions, our support team is always available via [email protected] or live chat. Best regards, Jeetcity Team

JeetCity Casino hace 6 meses

sophia.miles

hace 11 meses

10/10

Redeeming winnings here couldn’t be smoother or faster, and the game variety is top notch. Every session feels fresh, and the reliable redemption process gives real peace of mind.

Dear Sophia, Thank you so much for sharing your positive review. We’re delighted to hear that the smooth and fast winnings redemption, along with the wide variety of games, made your experience enjoyable. It’s great to know that every session feels fresh for you - feedback like yours inspires us to keep improving our service and expanding our offerings. We also have some exciting promotions currently running that you might enjoy, so feel free to check them out anytime. If you ever have more suggestions or questions, please don’t hesitate to reach out to our support team via [email protected] or live chat. We’re always here to help. Best regards, Jeetcity Team

JeetCity Casino hace 6 meses

MaryL22

10/10

Jeetcity makes cashouts easy. Following a big win I tried to get a profit and a week later found the money in my bank account. Fun games paired with fast payments keep me logged in every day.

Dear Mary, Thank you so much for sharing your positive review. We’re thrilled to hear that your cashout process went smoothly and that your winnings reached your bank account without any hassle. Fast and reliable withdrawals are something we continually work to perfect, and it’s wonderful to know they made a difference in your experience. We’re also glad you’re enjoying the game selection - keeping gameplay fresh and engaging is always a priority for us. Your kind words motivate our team to keep enhancing our service and features. Feel free to check out our current promotions as well - there may be something you’ll enjoy. And if you ever have any questions or suggestions, our support team is always available via [email protected] or live chat. Best regards, Jeetcity Team

JeetCity Casino hace 6 meses

Silvi0

10/10

The high RTP here has turned a few of my bets into solid wins, and I was able to withdraw my initial deposit without any hassle now I'm enjoying playing with my profits. The website is user-friendly and the bonus conditions are fair, making the overall experience very satisfying at JeetCity 👍👍👍

Dear Customer, Thank you for your amazing feedback! ⭐ We're thrilled to hear that JeetCity’s high RTP helped turn some of your bets into solid wins and that you successfully withdrew your initial deposit without any hassle. It’s great to know that you’re now playing with your profits—congratulations! 🎉💰 We also appreciate your kind words about our user-friendly website and fair bonus conditions. If you ever need assistance, our support team is available 24/7 via live chat or at [email protected]. Wishing you continued success and many more exciting wins! 🍀🎰 Best regards, JeetCity team

JeetCity Casino hace 1 año

Raym0

9/10

Great service and only positive emotions from playing JeetCity. Simple rules and conditions for verification and wagering bonuses. A large selection of slots, deposit and withdrawal methods.

Dear Customer, Thank you for your wonderful feedback! 🌟 We're thrilled to hear that you're enjoying your experience at JeetCity. It's great to know that our service, straightforward verification and bonus conditions, and a wide variety of slots and payment options have met your expectations. Your positive emotions and satisfaction are what motivate us to keep improving. If you ever have any questions or need assistance, our support team is always available to help. Happy gaming, and thank you for choosing JeetCity! 🎰✨ Best regards, JeetCity team

JeetCity Casino hace 1 año

woodro

10/10

The quality of service here is growing every day, and it's nice. The number of ways to deposit and withdraw funds has increased, and the speed of withdrawal to a bank card is now usually up to 3 days. The site works quickly and it is pleasant to play. There are many slots and reputable providers. I advise you to try it.

Dear Customer, Thank you for your wonderful feedback! We're thrilled to hear that you're noticing improvements in our service and enjoying the enhanced deposit and withdrawal options. Speedy payouts and a smooth gaming experience are always our priorities, and we're glad to know they're making a difference for you. Your recommendation means a lot to us, and we hope you continue to have a fantastic time exploring our wide selection of slots and reputable providers. Happy gaming and good luck! Best regards, JeetCity team

JeetCity Casino hace 1 año

Iris21