Casoo Casino

I bought 5 free spins for the points (Glimmer) I won at this casino, but I didn’t receive them. Then I asked them to close my account, but they didn’t. I asked them to close my account 6 or 7 times, but they do not fulfill my request. They do not even answer my letters. They do not have a support service.

Casoo and Genesis are my two favourite gambling platforms right now. As I previously stated casoo is also very RTP friendly (or it feels that for me). They have the best loyalty and cashback system I have experienced. Levelling up is quick and rewarding. They give glimmer that is changeable for free spins. All around if you want to have good experience and win - than casoo is must play.

Registering is easy. All main game providers and games are here.Depositing also easy. I haven't had any negative experience on this site for now. Got 3 bonus games in like 5 min playing on viking voyage slot. Started with 200 sek deposit, ended with 900SEk Good experience overall. Havent played here a lot but start is good. Recommendation from me.

Where do we start. One of the best newcomers out there. I should be thankful to this casino for their patience and helpfull approach. I had some confusion about my litcoin withdraw, live chat support helped me and explained everything step by step. I sometimes get paranoid about withdraws n stuff, but they calmed me down like a little kid. Perfect support 10/10

Let's talk about their loyalty system - I levelled up 4 levels in one day 'spinning' session. leveling up is easy. Just got additional free spins for winning already. 9/10
Design/theme is cool. 9/10 Also they have tournaments where and loyalty programm where you get glimmer, which you can change for different prizes in the store. 10/10
Do what you do casoo, and you'll get big.

Sometimes game's are slow to load up. I press on the game, it show's that it is already loaded full, but I need to wait for 30 seconds or 1 minute more for it to open.

Made an account on casoo some weeks ago, didn't play that much. Then received email about Wazdan tournaments and I like wazdan games thought to give it a go. Made a 50 aud raw dep there and went to play some wazdan!
Went good, now I'm looking to win 250 aud from tournament. Looks like a good casino. Many things going on, no problems on the technical side.

Big thanks to Casoo team. Just received sms from them: We gave you 1000 glimmer. I just go in shop and buy free spins. And my balance now is 240 eur. thanks! I am playing in 5 different online casino at the moment. No one does anything like that. If you want something, you need to ask. not here ;d casoo have a big heart? Everything is in top quality! Maybe german translation?

With my first dip I had some depositing problems, I contacted them via live chat and they advised me more convenient depositing method. Also they gave me aditional 30 free spins for this situation. Been playing here since. And Casoo have not dissapointed. Had 3 big withdraws with zero issue. I really like their weekend tournaments.

Once I waited in live chat about 10min for an answer! Probably to much work or something? Usually they are quick in respondsed That time something went wrong, so to speak.

I have been playing recently in lot of new online casinos (they are popping out like crazy), but casoo seems the most legit and by far my favourite. Everything is smooth and slick. Payouts are quick and live chat is very supportive (reported that my daily bonus didn't add, Jelena fixed it instantly). Winning big and withdrawing big is not a problem. Simple, effective, customer friendly and most importantly - profitable. Big thumbs up! :)

Hi there
I don't usually write casino reviews, I don't think it's necessary. Now I have registered here to write this review.
1) First, I would like to note the unique design of the casino. This is what people have been working on. The design can't get tired, the planets are fascinating, the deposit menu is very convenient, the progress of the planet's level makes you play more and more, I want to see what planet will be next. Fantastic
I have never met such a thought-out and beautiful design among casinos, never.

2) Bonus policy! This is the first such casino, where playing at an average bets of $ 0.30 I received a new bonus every half hour. At the end of the day I lost the whole balance, during which time I was added about 10 or more different bonuses. It was freespins, bonus money, glimmer points
Glimmer points - I was so happy when I walked into the store and was able to buy a few extra bonuses without a wagering requirement of my choice. Also there is bonus money and real money (bought once). Brilliant menu!

3) support
Support agents were very polite to me, trying to solve all my problems and questions. Sometimes there was no live chat, but there was probably just a line. But the answers to the email questions came in 3-5 minutes, which is very good I think. They were very very helpful

Now about the sad one.
Never in my life have I faced so many technical errors. Never!
Problems were with bonuses for the level, with bonuses for deposit (not credited themselves), with bonuses for glimmer. Several times just did not work shop. Purchased freespins were not added at once, it was necessary to address in a chat. The deposit could be made only with 3-4 times. Problems were in everything, at every step. Support compensated all the losses, compensated me for the inconvenience of various bonuses and offers. But in the end, I was just tired of all this.

I just wanted to play in your casino, I wasn't interested in winning, most of the time they weren't big. But because of technical problems, I have to give up the game with you.

I blocked my account for six months, so I hope that then you will have fixed all the bugs and technical problems.

I have been playing here on and of for a month, Great Casino With all the providers I like, fantastic bonus system With "glimmer" store that you can "buy" Your own bonuses.. In the start I lost a lot of Money and they actually sent me a mail fast and gave me 10000 glimmer point extra

Finally made my first win here With glimmer bonus here, but now I been waiting for a week, without getting feed back on my verification documents and withdrawal.. Contacted chat that say they can do nothing to speed up process, and also dent mail and just getting late answers back With "please wait"...lets hope its just because its vacation time.. ? (would have gotten a 10/10 if it wasn't for this problem but the point for me With gambling is to actually get my Money in decent time..)