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Betandyou Casino

Nuestra calificación CasinoRank
9.4/10
CasinoRank
Calificación de los jugadores 201 Reseñas
8.9/10
201 Reseñas
Tiempo de respuesta a quejas 14 Quejas
2 días el medio 14 Quejas

Resumen rápido de AskGamblers

Opinión del editor

Betandyou Casino ofrece una plataforma de juego online completa, incluyendo secciones de juegos de mesa, tragamonedas, bingo, lotería y más. Puede que la impresión inicial del sitio sea deslumbrante debido a la diversidad de los juegos, pero hay muchas categorías y filtros disponibles para que la navegación sea la más fácil posible. 

user_avatar Tamara S.
Lo que nos gusta
  • Tiempos de retiro cortos
  • El chat en vivo está abierto 24/7
  • Admite métodos de pago y monedas locales
  • Gran variedad de proveedores de juegos
  • Sitio web en español
Lo que no nos gusta
  • Sin chat en vivo en español
  • El sitio web es poco lento
Aviso de afiliación

Nuestro contenido contiene enlaces de afiliados y es posible que obtengamos una comisión por los registros de casino y los depósitos realizados a través de estos enlaces. Solo recomendamos casinos con licencia y no promocionamos ninguna marca que no esté verificada por nuestros expertos en casinos. Conoce la verdad. Luego juega.

Detalles de Betandyou Casino

Aquí puedes encontrar detalles específicos sobre este casino.

  • General
  • Pagos
  • Juegos
  • Juego Responsable
  • Atención al cliente
Sitio web
https://betandyou.com/mx
Establecido
2010
Licencias
Curazao
Propietario
Tixi Multimedia B.V.
Programa de afiliación
Betandyou Partners
Idiomas
inglés, español, albanés, árabe, alemán, azerbaiyano, búlgaro, portugués, bielorruso, chino, checo, estonio, finés, francés, griego, hebreo, hindi, croata, húngaro, Armenio, Indonesio, persa, italiano, japonés, coreano, kazajo, lituano, letón, macedonio, malasio, noruego, polaco, rumano, serbio, ruso, sueco, eslovaco, tailandés, turco, ucraniano, Taiwanes, vietnamita, Esloveno, Uzbek, Chino simplificado
Tipo de casino
Juego Instantáneo, Deportes, Móvil, Crypto Casino, Live Casino
Redes sociales
Facebook, Telegram

Información general sobre Betandyou Casino

Betandyou Casino es un casino en línea que alberga miles de juegos de algunos de los proveedores más populares de la industria. Los jugadores pueden disfrutar de estos juegos de forma instantánea a través de un navegador web o sobre la marcha y en varios idiomas. 

El español está entre los idiomas disponibles, por lo que resulta muy conveniente para los jugadores de los casinos mexicanos unirse y explorar la plataforma. Betandyou Casino está autorizado y regulado por la autoridad de Curazao.

Sigue leyendo nuestra reseña de Betandyou Casino para conocer la información actualizada sobre sus bonos, juegos y métodos de pago disponibles, así como las herramientas de juego responsable. 

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Bonos de Betandyou Casino

Echa un vistazo a bonos de Betandyou Casino y elige el que más se ajuste a tus preferencias.

Descubre todos los bonos
Bono de bienvenida
100% hasta 110€ en el primer depósito
Requisitos de apuesta 5xb
Porcentaje de bono 100%
Depósito mínimo €10
Más información
Reclamar bono
T&C aplican
Bono por depósito equivalente
25% hasta 400€ + 40 Giros extra en el tercer depósito
Requisitos de apuesta 35xb
Porcentaje de bono 25%
Depósito mínimo €10
Más información
Reclamar bono
T&C aplican
Bono por depósito equivalente
50% hasta 350€ + 35 Giros extra en el segundo depósito
Requisitos de apuesta 35xb
Porcentaje de bono 50%
Depósito mínimo €10
Más información
Reclamar bono
T&C aplican
Bono de bienvenida
100% hasta 300€ + 30 Giros extra en el primer depósito
Requisitos de apuesta 35xb
Porcentaje de bono 100%
Depósito mínimo €10
Más información
Reclamar bono
T&C aplican
Bono por depósito equivalente
25% hasta 450€ + 45 Giros extra en el cuarto depósito
Requisitos de apuesta 35xb
Porcentaje de bono 25%
Depósito mínimo €10
Más información
Reclamar bono
T&C aplican

Quejas

Lee las quejas que otros jugadores han dejado sobre Betandyou Casino. Obtén más información sobre las quejas.

Mostrar todas las quejas
Presentar queja
No me devuelven mi reintegro

< name removed, casino account detail sent to casino >


El pasado día 12 de diciembre solicité una retirada de 101,22€. La retirada fue realizada con exito por parte de la empresa BetAndYou, pero mi banco rechazó la transacción por un error técnico. A pesar de esto, mi banco reenvió de vuelta el importe de los 101,22€ al emisor de la transferencia, otorgándome los documentos oficiales que certifican el reembolso a la compañía de los 101,22€. Pues a pesar de contactar durante 15 días con el soporte de BetAndYou y adjuntarles toda la documentación que solicitan (extracto de cuenta bancaria en fecha de la retirada donde se aprecia que no se ha recibido la transferencia de 101,22€, extracto oficial del reembolso, etc.) a día de hoy sigo sin disponer del importe de los 101,22€ en mi cuenta de juego y se niegan a darme ninguna solución, unicamente me dicen que "los especialistas están trabajando en el caso". Tras 15 días de espera ya tengo asumido que no quieren darme el dinero.

staus No resuelta
€101.22
Requested closure
On the 8th of December I requested my account to be closed through an email address which they provided me with. I asked for the closure to which the have ignored. And I was allowed to deposit 320 since and they haven't closed my account. This should of been done straight away. I want full refund of 320 euro. I will attach email and pics of live chat and deposits
staus No resuelta
€320
Amount rs 3000 not credited yet
Hi,
I made a deposit of ₹3000, but the amount is still not reflecting in my account. It has been some time since the transaction, and the money has already been debited from my bank.

Please verify the payment status and update my account balance as soon as possible. Let me know if you need any additional details from my side.
staus Resuelta
₹3000
My deposit from March 6th still not credited

It's day 11 of my deposit of 9999 which I made on the 6th of March.

They haven't updated it yet. No response about the deposit by email or chat.

It's been 4 days since they asked for a bank statement still they have not updated the balance.

I am writing emails to them daily but they are saying they have no control over the Indian market...

Please be safe from this scam website.

staus No resuelta
₹9999
Verification is taking too long and no response now

Hi, I need to looks for help here about Batandyou casino. I start verification process with them, all was good, they were responding on my selfies emails, ID attached emails and all other emails. But from last email pass more then 48h and still no respond. So, I worries about my money on this bookmaker cuz they stop responding me. Can u help me to finish this process? Tnx

staus Resuelta
$6204
Declined withdrawal and unable to login

My account number is : 618964665


I'm unable to withdraw 649€ because of not receiving the SMS code to confirm it. Before that there was no problem of receiving SMS code or withdrawing my money. My mobile service provider checked everything and there is no problem on their side neither is in my phone, because as checked by my provider there was no SMS that would get to my providers servers. Then I ordered a callback option, this is when their operater calls you on your phone. I explained the situation to him and he gave me code to confirm the withdrawal. But it was rejected, as you can see in the attached picture. As always I deposited with bank card and tried to make wihtdrawal with SEPA back to my bank account. Until this it was working fine as I already made a withdrawal. So this reason for rejection is a problem in their system or they just want to stole my money even when I have a minus of a few thousand € on my account overall. And now I have another problem. I cant even get into account because i need an SMS code as you can see in the attached picture. But again there is no SMS being sent to my phone (my operater checked it again). Their live chat support is not helpful at all since all they give me is generic answers again and again and are saying that SMS was sent, which was not. When I try to call operator who called me back I am waiting in the lobby for next available operator and then the call ends. I have tried to call them a few times already but its always the same.

staus Resuelta
€649
Unable to cashout due to phone number verification issue
Dear Askgamblers Team, I am writing to file a formal complaint regarding my recent experience with BetandYou Casino's customer support and verification process, which has been nothing short of frustrating and unproductive.

For the past 4 days, I have been attempting to resolve an issue with updating my phone number in order to cash out my account balance. The casino requires a verification code to complete this process, which is supposed to be sent via SMS. Despite numerous attempts, I have not received any SMS containing the verification code. I have diligently followed all troubleshooting steps provided by their support team and even submitted screenshots demonstrating the issue. However, the problem persists.

Furthermore, every time I reached out to their live chat support for assistance, I was required to explain the entire situation repeatedly. Initially, I was informed that I needed to contact a hotline to receive the OTP over the phone. To my dismay, no hotline number was listed on their website. When I informed this to the chat support agent, I was instructed to request a callback instead. I promptly submitted a callback request but have not received any response or callback for the past two days.

This ongoing delay and lack of effective communication have left me unable to access my funds, causing significant inconvenience and frustration. I am reaching out to AskGamblers in hopes of escalating this matter and obtaining a resolution as soon as possible.

Please assist me in addressing this issue with BetandYou Casino's management. I would appreciate any support in expediting the verification process or providing alternative solutions to access my account funds without further delay.
staus Resuelta
Payment error and support doesn't help

Hello. I tried to do a withdraw in this casino 10 days ago, gave the documents numbers and tried this withdraw, less than 30$. The casino opens me a page where I need to click in a link to liberate this withdraw. In this page, it says the withdraw was approved. Well, I click on the link and its go to a page saying there is an error about the information.

Well, I talked with the support asking for the cancel of this withdraw and they say they cant do it because it was approved. I sent all the prints, and they said first to wait 5 days, than after it they said they would send my case to specialist teams. I asked again for the cancellation of this withdraw but they say they cant do that. The specialist team didn't contact, and after 10 days I just gave up about the money. The answer they give me is always that they cant do nothing. I sent the prints and they just say to try again (I clicked millions of time, refresh page, cleaned cookies, and is always the same information. Hard to believe in this type of problem in a casino that have more than 9 rating here.

staus Resuelta
R$186
Delay of payment betandyou

Hello, I would like to file a complaint against betandyou casino for delay of payment. I made a withdrawal of 30 dollars to my AIRTM e-wallet on May 15, 2024 and today is May 27 and I still haven't received it ( The $30 withdrawal is approved, as shown in the attached screenshot). I have contacted betandyou support and they always reply the same thing that I should wait, but it has been too long and I still haven't received my withdrawal. So I need your help to get a solution. Thank you

staus Resuelta
$30
Deposit money not available to my betting account

Dear Sir/ Madam, My name is < full name removed >. my email: [email protected], betting account number: 732114153, I made a deposit of 500 euro via Fast transfer method at 7.41 am on 23.11.23 in Portugal but my money is not available to my betting account. I chatted with agents & emailed to support center as well & sent them all the proof. But I didn't have appropriate reply what's going on. They only keep saying it takes time to solve it. Please don't publish my name & email. I have attached the proof of payment. Can you help me please?

staus Resuelta
€500

Estadísticas de quejas

Resueltas 11
Cantidad promedio $ 1,054
Duración media de quejas 8 días
Tiempo de respuesta promedio 2 días

Reseña este casino

Comparte tus opiniones con otros jugadores. ¡Sé el primero en opinar sobre este bono!
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Valoración del jugador
8.9/10 ● 201 revisiones

Mejores revisiones de nuestros jugadores

Sarn badge
7/10

Several methods of withdrawl
Big amount of games, but bad odds as they limit you and decrease your odds after you win 3-4 bets in a row. They basically only allow losers to have good odds.

Poor customer service need more option to bank withdrawal and also the layout not so good. The bonus are confusing to me and some games I can't play been in New Zealand

Útil ()

Hi Sarn, Thank you for your feedback. We’re glad you appreciate our withdrawal options and game variety. We understand your concerns about odds, customer service, and withdrawal methods, and we’re continuously working to improve these areas. For any issues with bonuses or restricted games in New Zealand, our support team is happy to assist—please reach out via the official contact email on our website. We appreciate your input and hope to enhance your experience with us. Best regards, Betandyou Team

user avatar
Nerdenbaksan badge
10/10

I'm old on this betting website. Your withdrawals are so fast with no problem. When I want bet to on a match, it's accepting so easily and fast. Thanks for your service Betandyou

There is just a problem. It's your LiveChat. Live chat can be better I'm sure about that. When I have a problem they are not solving it directly. somebody can't understand every detail I'm one of them. I just wanna helpful live chat

Útil ()

Hi Nerdenbaksan, Thank you for your kind words and for being a loyal player with us! We're delighted to hear that you enjoy our fast withdrawals and seamless betting experience. Your support means a lot to us. We also appreciate your honest feedback about our Live Chat support. We understand how important it is to receive clear and effective assistance, and we sincerely apologize if your experience has not met expectations. Please rest assured that we are continuously working to improve our support services, including better training for our Live Chat team to ensure more helpful and detailed responses. Best regards, Betandyou Team

user avatar
AlexHope22 badge
7/10

Betandyou offers a wide range of sports to bet on, including popular ones like football, basketball, tennis, and more. They provide in-play betting, futures, and special bets, which keeps the betting experience exciting and diverse.

Betandyou offers attractive bonuses, they often come with specific terms and conditions, such as high wagering requirements, which can limit their appeal

Útil ()

Dear AlexHope22, Thank you for taking the time to share your thoughts! We're glad to hear that you enjoy the wide range of sports betting options and the excitement of in-play and special bets. We always strive to provide a diverse and engaging experience for our players. We also appreciate your feedback regarding the bonus terms. We understand that wagering requirements can sometimes feel restrictive, and we’re continuously working to find a balance between offering attractive promotions while maintaining fairness and security. Your input is valuable, and we’ll take it into account as we refine our offers. Best regards, The Betandyou Team

user avatar
FamilyFirst badge
8/10

The casino works well especially when I am travelling, and I really like the payment system. The various games the casino provides gives you an excellent opportunity to really feel the casino fever. And it makes me try about lots of different games. The slots the live casino and the sports.

So far I am down 3000€ while playing the luck goes up and down really quickly. Then up and down. Some game history is hard to find. Sometimes live casino tables reload and I cannot find a table where I placed a 300€ bet. Still have not seen Max win. (For 7 years)

Útil ()

Hello FamilyFirst, Thank you for sharing your experience with us! We're glad to hear that you enjoy playing on Betandyou, especially while traveling, and that our payment system and game variety enhance your casino experience. It's great to know that our platform keeps the excitement going with slots, live casino, and sports betting! We understand that luck can be unpredictable, and we appreciate your feedback regarding game history and live casino table reloads. If you're ever unable to locate your betting history or a specific table, our support team is available 24/7 to assist you. Please don't hesitate to reach out—we're here to ensure you have a smooth and enjoyable gaming experience. Best regards, The Betandyou Team

user avatar
Ivituxx badge
10/10

The best casino of all. Fast payouts, many possible deposits, and withdrawals. You can play for small bets but get very big bonuses. I am very satisfied, I will continue to play and I recommend it to others too.

Útil ()

Hello Ivituxx, Thank you for your fantastic feedback! 😊 We're delighted to hear that you consider Betandyou the best casino and that you're enjoying our fast payouts, flexible deposit and withdrawal options, and generous bonuses. Your satisfaction is our top priority, and it's great to know you're having a rewarding gaming experience. We truly appreciate your recommendation and look forward to providing you with even more exciting opportunities in the future. Happy gaming and best of luck! 🎰🎉 Best regards, The Betandyou Team

user avatar
Loo202 badge
8/10

Betandyou, is a very good casino with easy registration and a large selection of games, but my favorite has to be Playtech- Frie Blaze Collection. It's nice to log in and be able to navigate where to go easily, but a few wager free spins would nice now and then. So far so good, I enjoy playing here and I have had some good wins😁

There's nothing I dislike, but a few freebies would be great, the option for a visa withdrawal would be great as it's only MasterCard. But other than that 👍

Útil ()

Hi Loo202, Thank you for your wonderful review! We're thrilled to hear that you enjoy playing at Betandyou and that our game selection and easy navigation enhance your experience. Playtech’s Fire Blaze Collection is definitely a great choice! 😃 We appreciate your feedback regarding wager-free spins and withdrawal options. Our team is always working to improve our platform, and we’ll certainly take your suggestions into account. Best regards, The BetAndYou Team

user avatar
Philnyash100 badge
7/10

The casino is great with alot of games available to play. I love the customer service which is readily available. I love to play aviator game and sweet bonanza slot.

The casino bonuses in betandyou have high wagering requirements and the wagering is from real funds which I dislike. There are also no cashback promotions for sportsbook section.

Útil ()

Hi Philnyash100, Thank you for taking the time to share your thoughts about BetAndYou! We’re delighted to hear that you enjoy our casino games, especially Aviator and Sweet Bonanza, and that our customer service has met your expectations. Your satisfaction is important to us! We appreciate your feedback regarding the wagering requirements and cashback promotions. Our team is always looking for ways to improve our offerings, and your insights help us refine our promotions to better suit our players’ needs. We encourage you to keep an eye on our promotions page, as we continuously update our bonuses and rewards. Best regards, The BetAndYou Team

user avatar
melody123 badge
10/10

Betandyou is a fantastic site. I have been playing on this site for the past few years. The cashback back facility is good. Customer service is very responsive and solves issues in time. The withdrawal and deposit are instant. Betandyou offers a huge variety of all sports and casino games including live casino and slots. I used to play all the games and won many times. I recommend all to play on this fabulous site. Thanks to Betandyou.

I had played Betandyou for several years. They do not give no deposit bonuses . They offer only bonuses with deposits .And the bonuses ratio is less in promotions.

Útil ()

Hi melody123, Thank you for your detailed and thoughtful review! We truly appreciate your support and are delighted to hear that you’ve had a positive experience with Betandyou over the years. It’s great to know that you enjoy our cashback facility, responsive customer service, and the wide variety of games we offer. Your recommendation means a lot to us! Best regards, Betandyou Team

user avatar
mrjoaoribeiro badge
7/10

In my opinion the site works well, including a good casino.
The odds are good and competitive, which is why I've been betting here for some time. I can deposit money and withdraw it quickly and efficiently, which is also a good point in its favour.

With regard to the appearance of the website and the app, in my opinion there is a lot of room for improvement. I think that the brand image should be restructured for the year 2025.
I also think that they could do a lot better in terms of live support.

Útil ()

Hi Mr. João Ribeiro, Thank you for sharing your detailed feedback! We're delighted to hear that you appreciate our competitive odds, casino offerings, and the efficiency of our deposit and withdrawal process. We also truly value your constructive suggestions regarding the website and app design, as well as live support. Continuous improvement is key to our success, and feedback like yours helps us refine our platform. We’ll certainly pass your insights along to the relevant teams as we work on enhancing our services in 2025. Best regards, The Betandyou Team

user avatar
Ricardorocha95 badge
10/10

I like every slot machine and I play for while in that Casino. They offer very bónus for me to play. Chat support is very attentive to planeta and always helps us

Útil ()

Hi Ricardorocha95, Thank you so much for sharing your positive feedback! We’re thrilled to hear that you’re enjoying the slot machines and the bonuses we offer. It’s also great to know that our chat support team has been attentive and helpful – we always aim to provide excellent customer service. Best regards, The Betandyou Team

user avatar

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