Resumen rápido de AskGamblers
Opinión del editor
Este casino en línea de aspecto elitista alberga a los mejores proveedores y ofrece los juegos de casino más populares. El sitio web está disponible en español y encontrarás monedas y métodos de pago específicos de LatAm. El soporte está abierto las 24 horas del día, por lo que siempre estarás atendido si surge algún problema.
- No hay límite de retiro
- El chat en vivo funciona 24/7
- Aloja juegos de los mejores proveedores
- No hay muchos métodos de pago
Nuestro contenido contiene enlaces de afiliados y es posible que obtengamos una comisión por los registros de casino y los depósitos realizados a través de estos enlaces. Solo recomendamos casinos con licencia y no promocionamos ninguna marca que no esté verificada por nuestros expertos en casinos. Conoce la verdad. Luego juega.
Detalles de 21 Casino
Aquí puedes encontrar detalles específicos sobre este casino.
- General
- Pagos
- Juegos
- Juego Responsable
- Atención al cliente
Información general sobre 21 Casino
21 Casino es uno de esos casinos en línea que cuenta con un diseño de sitio web muy elegante que brinda a los jugadores una sensación de prestigio y lujo. Sin embargo, esto lo respalda el hecho de que ha estado en el negocio desde 2015 y tiene licencias de la MGA y la Comisión de Juego del Reino Unido.
Puedes crear tu cuenta en 21 Casino desde casi cualquier dispositivo y ponerte a jugar a tus juegos favoritos en un momento. Además, el casino funciona de maravilla en los móviles más modernos, así que puedes jugar estés donde estés. Como el sitio web está disponible en español, los jugadores de LatAm podrán disfrutar de la experiencia sin ningún lío.
Ya sabes que en nuestras reseñas de casinos tienes toda la info que necesitas para decidir bien, con datos claros y objetivos. A 21 Casino lo analizamos como siempre: primero revisamos su licencia y datos básicos, y luego nos metemos en los detalles.
- Monederos electrónicos 0-24 horas
- Transferencias bancarias 3-7 días
- Pagos con tarjetas bancarias 2-5 días
- Retiros los fines de semana No
- Ganancias de botes progresivos None
Información de pago y métodos en 21 Casino
Las opciones de pago en 21 Casino son numerosas y están bien adaptadas a los jugadores internacionales. Puedes utilizar métodos de pago como transferencia bancaria, tarjetas de crédito y monederos electrónicos. Las opciones de pago exactas dependerán del país del que seas.
Los montos mínimos de depósito y retiro dependen del método de pago seleccionado, pero lo mínimo que pudimos encontrar fue $10 para ambos. No pudimos encontrar información sobre el monto máximo de retiro, pero cuando nos comunicamos con el personal de soporte del casino, nos dijeron que el casino no tiene límite de retiro.
Si bien el casino no acepta criptomonedas, sí ofrece soporte para métodos de pago locales y monedas locales, al igual que otros casinos chilenos, por ejemplo.
Juegos en 21 Casino
El lobby de juegos del Casino 21 es uno de los más fáciles de usar e intuitivos que jamás hayamos visto. Todas las secciones son muy claramente visibles y las categorías y otros filtros están perfectamente ubicados en la página. Hay un botón que te permite seleccionar un juego completamente aleatorio para jugar, o puedes usar la barra de búsqueda para localizar el título exacto que deseas.
Los filtros por categoría son muy intuitivos y puedes ordenar los juegos, en su mayoría tragamonedas online, según las siguientes clasificaciones: Los Mejores Juegos, Juegos Nuevos, Máquinas Tragamonedas, Casino en Vivo, Tragamonedas con Bote, Juegos de Mesa, Otros Juegos y Drops & Wins. Por supuesto, también puedes explorar los juegos por proveedor.
En cuanto a la selección de juegos de mesa, es bastante escasa, pero aún se pueden encontrar variaciones de los juegos más populares como la ruleta, el blackjack, el baccarat e incluso juegos de mesa como el Monopoly.
La sección de casino en vivo está repleta de juegos desarrollados por estudios de renombre como Evolution, Pragmatic Play y Ezugi. Sin embargo, la cantidad de juegos de casino en vivo disponibles también deja mucho que desear. Aún así, aquí también podrás disfrutar de juegos como Craps, Sic Bo, blackjack en vivo, ruleta en vivo, Craps en vivo y muchos más; todos organizados por crupieres reales.
Compromiso de 21 Casino con el Juego Responsable
El juego responsable ocupa un lugar destacado en la lista de prioridades de 21 Casino, ya que ofrece a sus jugadores muchas herramientas valiosas con las que pueden controlar su juego.
Puedes utilizar el límite de depósito, el límite de duración de la sesión y el límite de tiempo de la cuenta. También hay un recordatorio del tiempo que puedes configurar y recibir notificaciones que te recuerdan cuánto tiempo has estado jugando.
Además de estas herramientas, la página de Juego Responsable del casino incluye consejos sobre cómo jugar de forma responsable, un cuestionario para determinar si tienes problemas con la ludopatía e información de contacto de varias organizaciones de prevención y ayuda.
Gracias a todas estas salvaguardas en lo que respecta al juego responsable, 21 Casino puede figurar entre los mejores casinos online.
Atención al cliente en 21 Casino
Es un poco difícil encontrar soporte en 21 Casino, pero el casino aún así ofrece una gran ayuda a sus jugadores. Para obtener asistencia en el casino, debes desplazarte hasta el pie de página del sitio web y hacer clic en "Chat en vivo".
En esta página encontrarás el chat en vivo, disponible 24 horas al día, 7 días a la semana y también en español. Una vez que actives el chat, es posible que tengas que esperar en una breve cola. Solo tuvimos que esperar unos minutos antes de ser atendidos por un agente de soporte en vivo real, ya que aquí no hay chatbots.
En la misma página donde inicias el chat en vivo, también hay un enlace al Centro de Ayuda donde encontrarás secciones que ofrecen respuestas a las preguntas más comunes sobre temas como depósitos, retiros, bonos, juegos y más.
Por supuesto, también puedes contactar con el casino por correo electrónico, el cual encontrarás en la misma página que el chat en vivo y el Centro de Ayuda.
Quejas
Lee las quejas que otros jugadores han dejado sobre 21 Casino. Obtén más información sobre las quejas.
Estadísticas de quejas
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Comparte tus opiniones con otros jugadores. ¡Sé el primero en opinar sobre este bono!Mejores revisiones de nuestros jugadores
Dear Mryohoo, Thank you for such a nice review. We always try to offer new and different types of promotions to keep things interesting. Please let us know if you have any tips in how we can improve our Live Chat Support, we are interested in learning how to improve our services. We are aware of the withdrawal process and are working on a faster cash out process. As soon as it has been installed it will all go faster. Best regards, Amber 21 Casino Support
Lots of choice of different slot providers. Good for mobile slots.
Withdrawal times are a joke. I do not understand the 48 hour waiting time before process. Can someone from site please explain this to me? Clearly a ploy for players to reverse withdrawals. Deposits are processed from my bank in a day or 2, but they need up to 7 for a withdrawal? Underhand, and won't be playing there because of this.
Dear Bry, Thank you for playing with us and we are happy to hear that you enjoy our selection of games available. I am sorry to hear about the way you experienced the withdrawal process. Kindly note that the process to verify your documents takes up to 48 hours. However, a cash out is processed within 2 working days once we have received valid documentations. We are happy to inform you that we are working on a faster cash out out process for the future. We have contacted you in a private message requesting your username, if you could please reply to this e-mail sent we would be able to look into your situation. Best regards, Amber
Time Scale they took to credit my bank account once my account has been verified and they are satisfied with my documents.
All their rare games that its not so common on other websites.
Even though they have so many games I only tend to play Roulette (LIVE).
Delaying in processing your withdrawals (I personally think that they should get the withdrawal request cleared in the same day as request).
So far havent experienced anything bad apart from delaying.
Gamble Safe. Its Addictive. Know your Limits.
Dear IR200, Thank you for your review and playing with us! And I am very happy to hear that you enjoyed most of it :). Currently the withdrawal process time is 2 working days and I agree with you that faster would be better! This is something we are working on and hope to have this improved next year. Regarding the verification documents, kindly note we are bound to strict rules defined by the UK Gambling regulations regarding the verification of those documents. Besides this, I am pleased to say that those checks are being done within 24 hours after sending documents. Kind regards, Sophie 21 Casino
Joined after rocknrolla switched to this casino got some good games buts that where it ends
Live chat only available half the time. Daily limits can be passed as in my case if you do a reversal don't think no other site I ever joined did this.Got thru to live chat inquiring on my bonus was told everything apart from what I wanted so asked for my account to be closed. Not had a good experience with this casino.
Dear SIMZD1, Thank you for joining and playing at 21 Casino! Please be informed I looked into your remarks. First, our Live Chat is available every day from 10 in the morning till 1:00 after midnight (CET time). Happy to inform you that next year we hope to implement 24/7 live chat Support! Secondly, I looked into your remarks about the limit change. Kindly you changed your deposit limit after you made your first and only deposit. When a deposit limit is being decreased, it is effective immediately and technically impossible to deposit more than the set limit. Please provide me with more details in case I misunderstood your remark about this and I will gladly check again. Finally, I noticed that you did not select the first deposit bonus when you made your deposit. Because of this I can offer you a bonus of 20,- for your first deposit. Our apologies it was communicated to you via Live Chat that there was no bonus available, I will discuss this internally to make sure this not happen again. In case you want to give us a second chance and claim your bonus please contact us :). Kind regards, Sophie 21 Casino Support
After seeing Rocknroll's video on Youtube with 21 Casino, I joined. Thats the only pure reason. (Love all their games, some of the slots are really fun to play)
BUT would love to give an another review once my query gets sorted.
Delays in everything.
-Withdrawals not accepted
-Documents accepted but taking an another 24hours to activate my account
-Withdrawals??? I don't know what to say
Dear IS200, Thank you for joining! And kindly note we are happy to read that you like all of our games :). Regarding your withdrawal, please be informed that our current withdrawal process time in 2 working days and that this time frame has not been exceeded in your case. However we do appreciate your feedback and we are planning on shortening the withdrawal process time in the near future. I am not sure what you mean by 'taking another 24 hours to activate my account'? Can you please explain a but more and I wil gladly look into it and het back to you. Enjoy playing with us! Kind regards, Sophie 21 Casino
Joined this casino last week, and deposited 1000 NOK taking their 200% bonus, they have great bonus and a lot of games.
Be very aware when you accept bonus and read their terms carefully, when you deposit with Skrill or Neteller you are not eligible for the welcome bonus, still they allow you take it even if you haven't read the terms and will confiscate all winnings, that's very lame. No serious casino will do that, either they will allow or not. And they don't even compensate you. Just said your balance is adjusted accordingly to our terms. Will never play here again. My foult for not reading the terms before deposited, but they should not accept deposited with Neteller if I choose the welcome bonus like other Casinos.
I won 21500 NOK, they still let you play and receive the bonus, but will confiscate all the winnings if you make a withdrawal. I have done the same thing a Grand Ivy (earlier playground), and they said ok, we let this go one time, that's how it should be.
Dear ITACHI82, Thank you for joining and playing at 21 Casino :)! We are delighted to hear you liked the bonus and the selection of games. Further to this, we are sorry to learn about your negative experience while playing with the Welcome Offer Bonus. We understand your point of view and your feedback has been forwarded to the responsible department. The good news is that a technical solution is already being developed which will prevent players from selecting the Welcome Bonus if they deposit with Skrill/Neteller in the future. Until this technical change has been implemented, we apologize for the inconvenience caused to our valued players. Hopefully you will consider giving us a second chance :). Kind regards, Sophie 21 Casino
I joined 21 Casino last week having read through a few reviews and seeing the high rating that AskGamblers give them. I read that they were good but I actually think they are great. Fantastic platform, incredible customer support, vibrant game choice and safe and secure banking methods for high rollers like myself.
A magnificent casino website.
I do not dislike anything. I am still for my first withdrawal to successfully reach my account and will update on this site and change rating to 10 out of 10 when it does.
Hey Rafa5678, I'm glad you enjoyed our casino, we look forward to having you come back soon :). I can confirm your first withdrawal has been successfully processed, so you should have it soon. Regards, Alistair
21 Casino is online casino which offer many different games. Here you can find NetEnt, Betsoft, NextGen Gaming, 1x2Gaming and Thunderkick software provider. I have to say that I like that offer of games which 21 Casino has.
I came across 21 Casino a few weeks ago while I was looking for some new online casino. I do not know really how new is it – it was established last year. After I opened their website I clicked on promotions and first thing which I saw was free spins offer. 21 free spins without any deposit required.
So yes, I said to myself why not to claim them if I am already on their website? What can I lose? Nothing right? The promotion was 21 free spins on Starburst. Yeah, Starburst from NetEnt again. I think this game is so funny, I do not like it at all. On every casino which I came there are promotions and free spins on Starburst.. why? … hm maybe because they do not want you to win any big money from those free spins?
I really appreciate those casino which has quite unique offer on different games not only on Starburst. After I claimed free spins I won only around 1€ from them. I never won any big on this game, so later I changed it to Piggy Riches and I lost it in a few spins. I tried to play first 1€ on Dead or Alive, but I found out that this game is not available here. For me as a huge fan of this game I do not like that at all. If they offer Netent games – they should offer all their games not only those which they like right?
I will rate this casino with 6 stars. Otherwise I think 21 casino is a safe place to play, but I am not so sure that I will make any deposit in future here.
Hey zerooo, thank you for your review :) Yeah, offers used to be pretty modest and limited, but now there is lots of them :)
Pros:
Amazing, and I really mean amazing game selection! The site is quite nice, almost a black and white design. Like!
Several languages and currencies to choose from, which is always nice.
OK selection on methods for depositing and, more importantly, withdrawaing money.
Nice Bonuses.
Cons:
Live Chat is not available almost half of the time which is a big problem, for me at least.
Time to get the withdrawals is quite long, with pending period and all it can take more than a week to get the winnings on your Credit Card.
I don't know where from AskGamblers team got the information about max withdrawal limit of 25k per week but that doesn't say anywhere on the site. It just says withdrawals can be limited on weekly and monthly basis, to how much (or low) is not stated.
All in all a decent Casino I will certanly deposit in, despite 21 no deposit free spins I recieved went in flames in matter of minutes. :)
PS. Do use E-wallets by any means or you will wait for more than a week for your winnings.
Hey t1chin01 , I'm very glad you like the site! We aim to please, and we are constantly making improvements and aiming for maximum player enjoyment. One of those improvements we are looking to implement in the near future is the withdrawal speed, it's already in the pipeline, so hopefully when this is implemented it'll improve your experience. The information above regarding the maximum withdrawal of €25,000 is correct too, but you're right, it isn't displayed clearly in the terms and conditions so i'l look to get this changed soon. Good luck on your next visit :)
Twenty one is a new casino that I joined this month. They have Netent, Microgaming and few other softwares, so I was pretty interested in them. They were offering free spins upon Starburst slot, when I registered there, I received 50 free spins and won around 5€, I knew that this bonus was attached to deposit, so I decided to try my luck and make this bonus bigger, so there would be point in making a deposit and wagering them. After the free spins I decided to stick with Starburst slot, I managed to make around 100 spins with minimum bets but my balance didn't increase so after a few more spins I had 0 balance.
I decided to make a deposit there. I spoke with live chat about their promotions and I was offered the same bonus that is on AskGamblers- 121% match. Well that is an odd number for a match bonus. The support was very nice and professional, however, I decided to go without any bonus.
I made a deposit of 30€ and started to play European Blackjack. I placed 1€ bets per hand and played about 20 hands, I managed to increase my balance for 10€ and then I moved on to slot games. I decided to play Mega Fortune slot. I placed 0.50€bets and played 100 spins. Game seemed to be in a dead mode so I left it while I had lost only 13€.
It had been a while since I last played South Park Reel Chaos so I went to play it next. I placed 0.40€ bets and played 250 spins. I managed to get the bonus round once, but it paid little over 10 x bet size. When I had played the autoplay spins, my balance was down to 10€. With such small balance I decided to play Starburst. I placed 0.2€ bets and played for about 20 minutes. The wild stars came often giving me nice 10 to 20 x bet size winnings, but eventually the balance got to 0.
I had an interesting session at Twenty one casino and I might make another deposit there. Support was good, I also really enjoyed the game selection and casino design, everything was easy to find and the lobby look was a pleasure for my eyes. Right now I don't have any reason to not recommend them.
Thank you blondie for your lovely review! :) Wish you much luck and big wins!
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I must say, in my opinion this is one of the best casinos what I ever played!
I feel like I'm getting every day some cool emails with good offers for 50% more to deposit or free spins or etc.I have to say the experience with live chat is 9/10, -1 point only for that, there are some problems what they can't solve (faster withdrawal).
9/10 because the withdrawal waiting 2 working days time to be accepted (I don't think that much time is needed). But after they accept the withdrawal I always getting my money in like 1 day max 30 hours so that's why its at least 9/10! Don't be angry to me but yeah 2 days of pending withdrawals are much a little bit! :)