21 Casino

This casino used to be fantastic, but nowadays it has gone the route of many European based casinos… they are limiting withdrawals unnecessarily and asking for personal bank details to be able to withdraw winnings.

I would like to be able to withdraw to the deposit method, and this website used to let you, but now they are saying “I know you topped up with card/PayPal but we need your private, personal bank account details to be able to withdraw to you”

They have broken their own terms and conditions with this.

So very disappointing, as it used to be a fair casino site

Probably one of the most pleasant staff at any casino. Very professional and pleasant. Also grown up manner as opposed to childish casumo !!!!
Great game selection but still missing pragmatic !

They don't give the option to lock your withdrawals. Too easy to reverse ! Needs sorting this 21casino ! Could do with pragmatic gaming too. Good casino overall apart from this.

Wide selection of games,
Site is very easy to navigate,
Enough options and gambling controls for the vulnerable player,
Can't comment on much else as only play a select few games,

Only reason I've not given full marks is regarding withdrawals. I've made 2 sets of withdrawals, after opening my account I made a withdrawal on the Friday and it states somewhere it can take 24 hours for withdrawals to be processed. It was processed in under 24 hours and paid into my account the next day in the afternoon which was a Saturday. I think this is more to do with using one of these new online bank accounts where the processing is quicker.
Second withdrawal I made was a day earlier than the previous one and was processed roughly same time on the following day so again less than 24 which is good I feel. However, this one didn't go into my account until the Tuesday so a bit of inconsistency but all in all it's been more positive than negative. So second time around, withdrew a day earlier and was paid 3 days later than previous one, same account.

Lots of new shiny games. Very easy to deposit. I thought this site would have gone by now, but every negative review is taken down . I have nothing to add.

The withdrawal period is beyond farce. This site will clutch at straws to get you to reverse pending withdrawals. Shoddy practice.
You take my deposit straight away, but really don't like to pay out. Avoid this site,

Lots of games to choose from. And some of my favourites are found here I’m only putting this in here because I have to or it won’t let me post anything!

Will I ever get my withdrawal completed! It’s been 3 weeks since an initial withdrawal of $2700 and while it’s pending, I received emails stating I needed documentation but never said what that might be. By the way, account was verified so I’m not too sure what else they could want. Funds kept getting sent back to account, of course for me to play more! I got down to $1000, tried to withdraw again, without success, and figured I might as well go again. Ended up bringing balance up to $2700 again. In the meantime, while waiting, I deposited more money. Completely stupid of me. I withdrew the $2700 and it wasn’t pending anymore, but it’s been three days and it’s still not in my account. So from beginning to today, been waiting three weeks! I think I’m getting the run around and now have no idea where the money is. So be wary....pending withdrawals can be reversed and then it takes forever to actually have the money you win back to you!

A huge game selection, a really cool and modern design, also a lot of fun campaigns and bonuses. Customer Support is always really helpful.

I can't think of anything so nothing to add, the new design is a lot better than before, so now its great.

Good game selection. Very friendly professional helpful assistants.

Can be very hard to win on this site and still not speeding up withdrawals. Other sites quick but not this one. All you get is "We're working hard to speed things up !" You've said this for too long and not improved. It's too easy to reverse which is often the time when it's lost on the games !
No pragmatic gaming :(

On this casino I always have a lot of luck for some reason. Large amount of slots and great bonuses

Made a withdrawal 2 days ago, send them my passport immediately and got a reply in 10 minutes that it will take up to 2 days to process. That's weird why would it takes 2 days to confirm my passport if u can reply my emails in 10 minutes? Withdrawal process should take up to 48 hours. Now waiting for about 52 hours and still pending. If they just payed me faster I would have deposited again by now.

Good selection and variation of games in general. Site feels responsive and work just fine on mobile.

The verification process takes way to long. 48 hours is just really bad. It feels like that they do this to make addicted players to cancel the payout, before the verification process have passed.

21 Casino is another casino from the white label group. If you know fruity casa you can know their game selection as well. They have Netent, NextGen, Blue Print Gaming, Stake logic and many more. However, I can only play Netent, Blue print and Stake Logic. Due to License issues I am unable to play Thunderkick and NextGen. I noticed some other white label casinos has Big time gaming slots like 21 prive and reel island, but for some reason 21 casino, Fruity casa, Casilando do not have them. Maybe they from a different owner.

When I signed up I took a 21 no deposit free spins offer. Free spins were on starbust, who paid me less than R10 from 21 spins. I however I continued playing and raised my balance to over R400. I continued playing and after about 20 minutes I had just over R500 left but realised my wagering was still zero. I contacted live chat and found out to start wagering you need to make a deposit first. Now I want to know how is the no deposit cashable if you cannot wager it without a deposit? Kind of defeat the purpose of advertising a no deposit bonus if a deposit is required to start wagering.

Anyways I made my deposit and claimed the welcome offer. I took 121% bonus. Made minimum deposit of R200. Had like R900 almost and a wager of R31 500. Busted within almost 2 hours of playing Netent and Quickspin this was before blueprint gaming and stake logic were added. I think I also played on Quickspin but they had only a few and the way the games load was different from how quick spin load on other casinos.

Live support is quick to respond, less than 1 minute and they are friendly and have a lot of knowledge on live chat. I get a lot of freebies. Hope to test withdrawals next time.

The fact that you have to make a deposit first to start wagering your signed up no deposit bonus.