PokerStars Casino - Account frozen and no contact from them

Dear KIERNANC,

We are please do confirm that your account has been reinstated. Apologies for the delay, which is due to the high amount of contacts that we are dealing with at the moment and for the inconvenience encountered.

Kind regards
PokerStars Casino

Dear @KiernanC,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

Thank you my issue has been resolved and since I have been able to re-access my account as normal.

Kiernan

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.