Novedades
Novedades

Extra Vegas Casino - Unfairly increasing bonus wagering requirements from from 35x to 100x

RESUELTA

Información sobre las quejas

Shapoth Bangladesh
Publicado el 16 de julio de 2018

i received signup bonus and withdraw successfully, and i praised Extra Vegas Casino here in AskGamblers.
and i was determined about continue, in account page-bonus overview tab - in available bonus section there was 2 bonus option

* Second deposit offer
Deposit between $25-$10000 for 100% bonus with 35x Wager and a validity period of 7 days

* BITCOIN 400%
Deposit between $1-$50000 for 400% bonus with 35x Wager and a validity period of 7 days. Standard bonus

so after knocking live chat for bitcoin 400% bonus i made a deposit for just only 11$,
and he added 44$ bonus but surprisingly with 100x wager.

i am attaching the chat here, in my word the chat summery is if the client not ask live chat about the wager he can add whatever he want even there is 35x mention in the promotion. and if i deposit now my wager will be 35x

i tried to discuss live chat today before submitting this complain and his word is "There is nothing to be solved regarding that"
i need an explanation and if not justified i want that 44$ bonus to play i didn't use that bonus.
here i want to mention my point.

# i decided to make that deposit for this promotion " BITCOIN 400%
Deposit between $1-$50000 for 400% bonus with 35x Wager and a validity period of 7 days. Standard bonus
so how and why 100x??

i want an explanation for this. justify the 100x wager.
thats it.

Shapoth Bangladesh
Publicado el 16 de julio de 2018

Dear AskGambler
this issue is solved completely , they added the bonus with 35x,
and i believe this was a random miss communication.


Thanks to all

AskGamblers
Publicado el 16 de julio de 2018

Based on submitter's last post AskGamblers Complaints Team consider this case as Resolved and it is officially closed now.

Thank you all for your cooperation.

Extra Vegas Casino Quejas

  • 12 de 13 Resuelta
  • 2 días Promedio de respuestas
  • 6 días Duración media de la queja
  • 1,638 USD Importe medio

Tiene problemas con Extra Vegas Casino?