888 is delaying verification deliberately. I have submitted utility bill which according to 888 is not accepted because it’s older than 3 months. The document is not even 1 month old and after I have stated this they just give same copy paste answers. They haven’t given any reason to reject the document and are just wasting time in my opinion.
AskGamblers
Dear @Jeitsei94,
The AskGamblers Complaint Team kindly asks you to clarify the total amount of the disputed payment/s.
Please keep in mind that, as per the AGCCS Guidelines, providing updates in a timely manner is a must.
Thanks for cooperating with the AskGamblers Complaint Team.
1500 euros
AskGamblers
Dear 888 Casino,
Please let us know if there are any updates regarding this ongoing complaint.
Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.
Thanks in advance for your cooperation.
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