888 Casino - Verification delayed for no reason in my opinion

NÃO RESOLVIDA

Informação da reclamação

Cassino em disputa

Cassino 888

Valor

€ 1500

há 9 meses

888 is delaying verification deliberately. I have submitted utility bill which according to 888 is not accepted because it’s older than 3 months. The document is not even 1 month old and after I have stated this they just give same copy paste answers. They haven’t given any reason to reject the document and are just wasting time in my opinion.

AskGamblers
há 9 meses

Dear @Jeitsei94,

The AskGamblers Complaint Team kindly asks you to clarify the total amount of the disputed payment/s.

Please keep in mind that, as per the AGCCS Guidelines, providing updates in a timely manner is a must.

Thanks for cooperating with the AskGamblers Complaint Team.

há 9 meses

1500 euros

AskGamblers
há 9 meses

Dear 888 Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

Cassino 888 Reclamações

  • 328 de 361 resolvida
  • há 1 dia resposta méd.
  • há 1 semana vida útil méd. da reclamação
  • 8,573 USD valor médio

Problema com Cassino 888?