Xon Bet Casino

Urgent Assistance Needed for Pending Verified Withdrawal at Xonbet

€76

I am reaching out once again regarding a pending withdrawal at Xonbet. My account is clearly marked as verified in my profile, and all required documents have been submitted.

Despite this, my withdrawal request from January 8, 2026, has still not been processed. Xonbet’s responses merely explain that my documents are in a queue due to high volume, but over a week has passed, and there has been no actual progress.

This delay is unacceptable, and the lack of concrete action from Xonbet is concerning. I urgently request that AskGamblers intervene directly to ensure my withdrawal is released without further delay. I expect your prompt assistance, as the situation has already caused unnecessary stress and inconvenience.

Thank you for taking immediate action on this matter.

Casino can't change my number

Made an account within this casino last weekend.

Deposited money and decided to withdraw. I saw my number was the wrong number and contacted support about this, who told me I can change it myself. Tried and didn't work. Have tried at least 10-15 or more and still the same issue. Old number doesn't get removed and the number I have on their site is a typo and not mine. Instead of 070 it should be 073.

Support told me to fill out a form, I did and sent it.

Now some different name told me to fill the form again and send.

They keep stalling and do everything not to change my number.

I didn't use a bonus, I didn't put wrong personal or anything, besides the typo of my phone number.

Support just doesn't want to help, and I’m not the first person who has issues with this casino.

The amount I have on my account atm is 550 kr. I deposited 300 kr. They also using Swedish sek and text, and according to Swedish law, they can't do that. But that's something else.

I have contacted Xon bet numerous times in regards to my withdrawals. Each time they reply I keep getting told the same thing. That they have a high workload atm and can i please be patient and that they will let me know as soon as the relevant department contacts them. I am verified and have already received one of my withdrawals so I dont understand the delay. in saying that I do understand if they have a high workload ect. but I would just like to be filled in on maybe how much longer it will be or if there is maybe something I can do to help them complete my request. there terms and conditions state 48 hours for withdrawals I have been waiting two weeks.

kr550

Delay in paying out

$11800

Beschwerde-Statistik

Gelöst 4

Durchschn. Betrag $ 1,795

Durchschn. Dauer 5 Tage

Durchschn. Antwortzeit 10 Stunden

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