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Immerion Casino

Unsere Bewertung CasinoRank
7.2/10
CasinoRank
Spielerbewertung 511 Bewertungen
Beschwerdebeantwortung 57 Beschwerden
3 Tage durchschn. 57 Beschwerden

AskGamblers schneller Überblick

Redaktionelle Bewertung

Mit mehr als 6000 Spielen und 50 Anbietern sind wir zuversichtlich, dass Sie etwas zum Spielen finden werden. Insgesamt ist die Navigation gut. Es gibt viele Menüs, um Ihnen bei der Suche zu helfen, und einen 24/7-Kundenservice. Das Casino verfügt über sein einzigartiges "Engine of Fortune"-Feature für Belohnungen und Cashback-Angebote.

Was uns gefällt
  • Live-Chat rund um die Uhr
  • Hervorragende Auswahl an Zahlungsmethoden
  • Niedrige Einzahlungsmöglichkeiten
  • sehr gutes VIP-Programm
Was uns nicht gefällt
  • Langsame Auszahlungen
Offenlegung von Partnern

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Immerion Casino Details

Hier finden Sie alle Details zu diesem Casino.

  • Allgemein
  • Zahlungen
  • Spiele
  • Verantwortungsvolles Spielen
  • Kundensupport
Webseite
https://immerion.com/
Gründungsjahr
2024
Lizenzen
Curacao
Unternehmen
Partnerprogramm
Sprachen
Deutsch, Englisch, Französisch, Norwegisch, Portugiesisch, Rumänisch, Russisch, Spanisch, Ungarisch
Typ
Instant Play, Krypto Casino, Live Casino, Mobile

Allgemeine Informationen über das Immerion Casino

Das Immerion Casino ist eine Seite von Online-Casinos, die Spielern weltweit eine Auswahl an Fiat- und Kryptowährungen bietet. Es gibt viele Spiele und die Anmeldung ist ein schneller und einfacher Prozess.

Das Casino unterstützt mehrere Sprachen und ist auf allen Plattformen verfügbar. Wenn Sie mobile Casinos bevorzugen, können Sie sich auf den neuesten Smartphones und Tablets anmelden, um Ihre Lieblingsspiele zu genießen. Sie können den Rest unserer Casino-Bewertungen lesen, um alle Informationen zu erhalten, die Sie zum Einstieg benötigen.

StallCation

Immerion Casino Boni

Werfen Sie einen Blick auf unsere Auswahl der besten Immerion Casino Boni und Wählen Sie einen, der Ihren Bedürfnissen am besten entspricht.

Alle Boni entdecken
Exklusives Angebot
600% bis zu 5.000 $ Willkomenspaket
Umsatzanforderung 60xb + 3xd
Bonus Code ASK600
Mindesteinzahlung $30
Exklusives Angebot
600% bis zu 5.000 $ Willkomenspaket
Umsatzanforderung 60xb + 3xd
Bonus Code ASK600
Mindesteinzahlung $30
1. Einzahlung
20% Cashback
Umsatzanforderung 3x
Bonus Prozentsatz 20%
Mindesteinzahlung N/A

Beschwerden

Lesen Sie die Beschwerden, die andere Spieler für Immerion Casino hinterlassen haben.

Alle Beschwerden anzeigen
Immerion Casino - KYC delay and blocked withdrawals for 6200 EUR winnings
Hello,

I am having a serious issue with Immerion Casino regarding my KYC verification and blocked withdrawals.

I submitted all my KYC documents on October 21st, 2025, and I sent a follow-up email on October 22nd because I never received any confirmation or reply from their KYC department neither their support department.

Since then, I have contacted the live chat support several times, but they always give me the same automatic answer:
“Unfortunately, support agents are not able to verify players' documents. The KYC department will contact you soon.”

They refuse to give me any timeline or exact date, even though it has already been four days since I sent my verification documents.

Because of this delay, all my withdrawal requests have been cancelled, and my account currently allows me to play and deposit, but not to withdraw.

I have won around €6,200, and this situation is very stressful. I am also very concerned that, even after the verification is finally approved, they might continue to delay my withdrawals or process them in very small daily limits (€850 per day), which would make the full payment take weeks.

I have already lost around €600 of my winnings while waiting, because I could still play but not withdraw.

The KYC team amd the support team has not replied to any of my emails, and the live chat cannot escalate or assist beyond repeating the same message.

Attach you will find the files of live chat , screenshot of my withdrawal page and the mails I have sent to kyc and support department.

Anything else you might need just ask me.

I am therefore asking AskGamblers to help me get a clear and fair resolution — for my KYC to be completed and for my withdrawals to be processed without further unnecessary delays.

Thank you very much for your help.
staus Gelöst
€5600
Immerion Casino - KYC approval pending for 6 weeks now not able to withdraw

I'm giving this casino a 2-star with the hope of upgrading it, should my problem be solved.

The casino is not allowing me to make a withdrawal, asking for KYC, which I submitted 3 weeks ago, and every day i send an email to support and also chat with customer service live, but there is no feedback yet. Live chat says KYC is handled by another department and that they will escalate the matter...

"Dear Player, I hope this message finds you well. I regret to inform you that our support agents are not equipped to verify the documents submitted by players. This process is specifically handled by our KYC (Know Your Customer) department, which is responsible for verifying these documents. They operate based on the order in which the documents are received, so there may be a slight delay. I kindly ask for your patience during this time, and I assure you that you will receive a response soon. Thank you for your understanding!

I have also highlighted your problem. I am truly sorry that the request has taken so long. I have urged to expedite the request be expedited so that the funds can be credited as soon as possible. I am truly sorry that the problem is taking a long time. On our part, we will do our best to get a response to you as soon as possible."

"We will ensure that the request is forwarded to the project management team as well, so that they are fully informed and aware of this particular case."

"Dear Player, I heard you.

Indeed, a request to expedite the check has been sent.

We will pass the request also to the project management so that they are also aware of this case."

UPDATE: been 4 weeks now, and they sent me an email asking for a utility bill, which I sent, and then 4 days later, they asked for another utility bill, and this time I sent my bank statement. Let's wait and see how long this will drag. The site is down for maintenance for 3 days now

UPDATE2: 6weeks and nothing has changed. I go to chat every day and email them every day asking to make a live video call with me and to ask any questions they have, so I can have my account verified and be able to make a withdrawal. No answer, no reply!

staus Gelöst
$622

Beschwerde-Statistik

Gelöst 55
Durchschn. Betrag $ 4,653
Durchschn. Dauer 19 Tage
Durchschn. Antwortzeit 3 Tage

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Spielerbewertung
9.3/10 511 Bewertungen

Top-Bewertungen unserer Spieler

There is Lots of slots and they are great to play on. Its easy to navigate on the site and the support is Quick to respond in the chat and they are very Nice

Nothing until now i cant find anything i dislike but i have not played so Long there yet. It was not difficult to create account and they gave the bonus Quick to

After I experienced immersion casino I could realize that the costumer support it has an distinguished quality and on top of that I also could notice how good it is the interface and the easy access to several games with an easy gameplay and understanding. Providing an amazing experience in gamble applications surpassing all the expectations towards it

Immerion Online Casino provides an extensive selection of games with smooth graphics and an easy-to-navigate interface, offering an enjoyable gaming experience.

The withdrawal process can be slow at times, with delays that frustrate players who expect quicker access to their winnings compared to other online casinos.

I like the huge variety of games on the site all the classics are there including all the newest titles. The RTP seems fair on here too so you can actually get bonuses and free spins etc

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This Casino has so many game categories, makes almost impossible to visit boredom! Immersion is one of the only gaming sites that has every category of games that I have most time winning not to mention all the fun :)

Right well only thing I ain’t too impressed by is the lack of friendly gesture bonuses but other than that to be honest there isn’t anything to dislike when it comes to Immerion :)

Es funktioniert alles atemlos man hat viel viele Spiele die man ausprobieren kann kundenzufrieden sind ja auf alle Fälle also ich bin zufrieden Danke für euch alles schönen Tag wünsche ich euch noch alles gute

I don’t like to praise the casino too much. It’s just that the last time I was so lucky with a skid I was completely shocked and pleasantly shocked! 34,780 was obtained thanks to cascading spins and then also free spins. What cool features they come up with in slots! And how cool it is that at least in some casinos you can activate them and use them to the fullest! Thanks to the casino for such a great gift!

I have long wanted to try a crypto casino and was not disappointed. At first, it was a little scary to make a deposit through these wallets, while you figure it out, etc., but everything went smoothly. The selection of slots is huge, it’s amazing! I caught a good jackpot on Book of Dead, the withdrawal took a couple of hours, but the money came. Overall, I’m very pleased and will play again

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