Cosmobet Casino

I have a problem with Cosmobet Casino, which I would like to share.

I opened an account with them and deposited 150 euros. I activated the sports bonus for new clients and started playing. My first 3 bets in the casino were lost, and everything with my account seemed in order. Then, after I placed a bet for 50 euros that won 850 I got an email that my account would be closed and my winnings would be confiscated.

At first, I was shocked and thought there might be a mistake, but after exchanging a few emails with the casino, it seems like they do not want to credit my winnings and tell me I can withdraw only my deposit.

I would like to clarify that I did nothing wrong, and they accuse me of activity that violates the terms of the site. If there is something like that, they should be able to specify what happened, because I have only logged in 3-4 times and placed 4 bets and did nothing wrong, yet they would not specify the reason for closing my account.

I am attaching screens of what Cosmobet tells me happened and the bet that won and I am asking if AskGamblers can help me because I did nothing wrong and only want to receive my rightful winnings

Hello cosmobet, I have been waiting for more than 1 month now to be able to withdraw my money ( 702$ ), my account is fully verified, so I have no idea why it is taking more than 1 month in order for me to be able to withdraw. They are not giving me a reason and also when I would be able to withdraw, please, help me sort this case.

Thank you

Hi !

I've been imitated on Cosmobet being a winning player, as do all books, and when i wanted to withdraw, i sent information, videos.

Mails were exchanging fast, and since the last video (With paper + id card and pronunciation), the account should be validated to be able to withdraw

But I'm waiting for a long time now, 1 week, and I'm a bit afraid them just to never validate the account to keep the money.

Linked the screenshot

Hello.

I played in this casino, and made some sports bets. I won a few bets, and then wanted to withdraw. They requested a selfie video of me, which was perfectly fine for me. I sent the video on 11th of March.

First reply on 12th of March:

Please be informed that the requested video has been delivered. Some time might be needed for proper review, once it is verified we will get straight back to you.

Thank you in advance for your understanding and patience.

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After a few days I asked if verified. I received email on 16th of March:

Please be informed that the requested video has been delivered. Some time might be needed for proper review, once it is verified we will get straight back to you.

Thank you in advance for your understanding and patience.

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I've waited another few days after sending email again - no reply. sending another mail yesterday - no reply.

I am afraid I won't receive my money, so hope askgamblers can help me to speed this process up and I hope cosmobet will see, I did nothing wrong (except winning around 800 Euro lol).

BR < first name removed >

Hello! I made a deposit of $300! After some time, I ordered a withdrawal of $190! Account successfully verified. But I never received my funds! My account is blocked! I was told to apply for a withdrawal after 6 months!!!!! This is not even a profit, but only a part of my deposits!!!! Be careful! These are fraudsters who do not want to withdraw funds and only accept deposits!!!

I played at cosmobet with 150 EUR + Bonus and did successfully the wager with an end result of 940 EUR. After successful verification, cosmobet deleted my winnings, put the 150 eur back into my account and said because of violation of the terms. After asking what was wrong they don’t provide the information. i didn’t play forbidden slots in the bonus and also played on under 2 EUR per spin, so I’m sure there is no violation from my side.