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Bob Casino

Unsere Bewertung CasinoRank
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Spielerbewertung 240 Bewertungen
Beschwerdebeantwortung 23 Beschwerden
1 Tag durchschn. 23 Beschwerden

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Meinung der Redaktion

Bob Casino bietet ein klares und übersichtliches Design und einfache Navigation. Der Kundenservice steht Ihnen rund um die Uhr zur Verfügung und kann über das Symbol in der rechten unteren Ecke aufgerufen werden. Auch die Registrierung schließen Sie in zwei einfachen Schritten und in weniger als einer Minute ab. Die Sprache der Webseite kann über das Auswahlmenü in der rechten oberen Ecke angepasst werden, mitunter auch Deutsch.

Was uns gefällt
  • Online Spielautomaten von Top-Anbietern
  • 24/7 Kundenservice in mehreren Sprachen
  • Beeindruckende Tools für verantwortungsbewusstes Spielen
Was uns nicht gefällt
  • Gebühren können anfallen
Offenlegung von Partnern

Unser Inhalt enthält Affiliate-Links und wir können eine Provision für Betreiberregistrierungen und Einzahlungen erhalten, die über diese Links getätigt werden. Wir empfehlen nur lizenzierte Betreiber und würden keine Marke unterstützen, die nicht von unseren Experten überprüft wurde. Zuerst die Wahrheit erfahren. Dann spielen.


Bob Casino Details

Hier finden Sie alle Details zu diesem Casino.

  • Allgemein
  • Zahlungen
  • Spiele
  • Verantwortungsvolles Spielen
  • Kundensupport
Webseite
https://www.bobcasino.com/de
Gründungsjahr
2017
Lizenzen
Malta Gaming Authority (MGA)
Partnerprogramm
Sprachen
Englisch, Finnisch, Norwegisch, Schwedisch, Russisch, Polnisch, Spanisch, Französisch, Japanisch, Chinesisch, Deutsch
Typ
Instant Play, Mobile

Allgemeine Informationen über das Bob Casino

Bob Casino ist ein Online Casino, das von N1 Interactive Ltd betrieben wird. Das Unternehmen wurde im Jahr 2017 gegründet und verfügt über eine Lizenz der Malta Gaming Authority.

Die Webseite ist in 7 verschiedenen Sprachen verfügbar, darunter auch Deutsch. Bob Casino verfügt außerdem über ein VIP Programm mit 22 Stufen. Mit jedem Spiel sammeln Sie Fortschritte und nähern sich verschiedenen Belohnungen.

Für weiterführende Informationen empfehlen wir unsere detaillierte Casino Bewertung.

StallCation

Bob Casino Boni

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Bonus Code BOBONELOVE
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Bonus Code JUNGLE
Mindesteinzahlung €20

Beschwerden

Lesen Sie die Beschwerden, die andere Spieler für Bob Casino hinterlassen haben.

Alle Beschwerden anzeigen
Bob Casino - Waiting for weeks on a Max Quest Tournament prices
Hi I am a big fan of Bobs Casino, and it hurts me to do this.

SInce a month Betsoft launched a new action game on BC.
To promote these games BC set up a sort of free roll tournament. with real cash prices
Each tournament has an end date,
When u play each account gets an user ID . ( once you played a game, this id-user is yours foreverytime you play the game.and so i became User 4965595

They first started out with 2 big tournaments with each 10 winners (€500 for the winner - €10 for the number 10)
It was new so i played and became 9th . so i won €20 not bad .

the other tournament i did better and became third (€150)

after these big price tournaments they started to orginize the same tournaments but with smaller prices ( €150 for the winner and €5 for the nr 10.)
I won the tournament and so €150

makes a total of €320,00

It's been 3 weeks ago since i won the first tour.
but i havent received any money, instead i didnt received nothing from al the 3 tournaments.

I contacted with support. and they said that i had to wait for a little bit.
So i waited but still nothiing.
Then came agent Logan who said that it took a week to pay the winners so he adviced me to wait again and contact them again over a week.
I waited a for a week and got back to support. and yes you can guess it .
Now they said that the problem lays at the finance team. and they will send a email with information to me when they know more.

i spoke to a few more agents and thy all gave me the same answer.
Even agent MARIO (very rude) our conversation wasnt done , but he said " my shift is done i will put you on hold so you will get a new agent who will help you." (like REALY?)

Till this day i havent received a mail nor money on my account.

i am glad i made some printscreens of the result.

I am sorry to say this.but .

If think this is realy bad of them.

P.A
staus Gelöst
€320
Bob Casino - Blocking my account claiming self-exclusion when there is none

Hello,

I hope askgamblers.com will help me to solve the problem with N1 casinos group: Bobcasino, N1casino.com, spiniacasino.com, euslot.com and betchan.com. They all set self-exclusions on my account without my permission. Or maybe their system is not safe for players and someone else operated on my accounts.

I will start from saying that last year (2018) I set limits on bobcasino till November. When my self-exclusion ended I asked to reopen my account. After a few e-mails with requests I got info that my account was active now (Nov 28, 2018). When I tried to log in a pop-up info jumped with message: "You have set self-exclusion limit etc.." and I could not log in. After a few emails they told me I had probably self-exclusons in other casinos and could not log in until they end. I denied I had no limits anymore in any of the MGA licence casinos. The bob team told me to write an official email with request to open my account. So I did. I got info back that they could not reopen my account - see attached files nr 1 and 2 with the emails with bob casino support.

What is more funny I was trying to register at other N1 casinos: N1casino (Oct 31, 2018), spinia.com (Jan 31, 2019) and euslot.com (March 20, 2019).

Each time after registration my account was blocked with information that I set self-exclusion limits which is not true. I asked for explanaitions but either got no response or short info that I have self-exclusion.

The most annoying thing is that I could play without any problems in betchan.com (N1 casinos licence) untill today (March 29, 2019). I made many deposits and withdrawals without any problem. But today I coud not log in, just saw info: "You have set self-exclusion limits..." Are they serious? Who makes self-exclusions on my account? Do they have errors in their system?

I emphasise that I HAVE NO self-exclusions at any of the MGA casinos (like casinoeuro.com, betsson.com, unibet.com and many more) and would like to know why N1 casinos blocked all my accounts?

Have a look at my last e-mail sent to bobcasino support (file nr 3) on March 21, 2019 and still without any response.

Please askgamblers help me to resolve this case with N1 casinos.

Best regards,

xman07

staus Gelöst
Bob Casino - Self Exclusion issues
Last tuesday (26 march 2019 ) i started playing on a couple of N1 interactive Ltd casino's (Spinia, Euslot, N1casino and Betchan). I created accounts on all of these casino's and started depositing. Whenever i deposited I already made sure i set a deposit limit (50 euro) to prevent losing too much. I know i have a gambling problem and already have self excluded myself on a lot of casino's but with this brand/license i could still open an account. While playing these casino's I found out that I was losing too much so i set a self exlusion forever (based on gambling problem) on Betchan on tuesday 19:29 pm. About an hour later I created an account on Bobcasino (also a N1 interactive Ltd casino) and to my surprise I was not self excluded or anything. I contacted support and they told me that i could deposit and i started playing again. (this was not what i suspected) The problem was that i played a LOT the upcoming days even though i was self exluded by this casino under the N1 interactive Ltd license. I lost a lot of money and made one withdrawal yesterday. Today, when i wanted to login on bobcasino (or any other casino under this license) I saw the message stating (self excluded) and i could not login. My other accounts were also self excluded on the other brands.

I directly contacted bob casino support to find out what happend( ive been playing for three days and now see my account blocked). They told me ive set a self exclusion period forever on N1 interactive limited Ltd license 3(!) days ago and was not be able to play. But i could! Why was I able to play when i deliberately asked to self exlude myself forever on this casino's license. They only blocked me until I made a small withdrawal (which they payed out) but not when I was losing a lot of money. If I was self excluded for all casino's under that license (what they told me via chat, see attachment) I shouldnt be able to play and should get a full refund of all my deposits since then. I contacted support and they told me the issue was passed on to management but this is some serious flaw in their self exclusion program.

Self exclusion because of a gambling problem is a serious thing and if the guy in livechat can tell me my account was self excluded 3 days ago i should not be able to sign up or even deposit on this site.
please help me, i think this casino has made a big mistake letting me open an account and deposit especially when i self excluded myself forever on the same license on a other site.
staus Gelöst
€1850

Beschwerde-Statistik

Gelöst 22
Durchschn. Betrag $ 56,897
Durchschn. Dauer 6 Tage
Durchschn. Antwortzeit 1 Tag

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Spielerbewertung
8.4/10 240 Bewertungen

Top-Bewertungen unserer Spieler

Very fast withdraw to skrill 1- 5 minutes. Elly is my Vip manager she give me many bonuses.
For me Bob Casino is one of The Best Online Casino. I do withdraw 3000 Euro everything was ok.

I don't know. Only one. When I lost:) when you change wallet you can't deposit other currency with the same card.

Very bad costumer service . Online costumer service says send email
And after 3 emails no answer. Its been over month. They send false emails about account and then when you ask they don't know why. Very very bad costumer service never been so disappointing. Oh and never winnings. terrible terrible costumer service!

Super VIP Service with Elly. While other VIP manager just try some way to make play you more and more, Elly is by far, the best Host I ever had. Bob casino is also on the very top list of the online Casino when is come to withdraw. Most of the time, if not everytime, they pay in the next 4-10 minutes. From my long experience, they are one of the most reliable operator in the word, and Elly the best VIP manager. Their server are superfast. Also you don't get disconnect every 15 min like many others casino. Very safely, you keep your connection and have nice doped play. Bonus policies are very clear with no BS. Quick verification and fair live chat. If you like quick payment and fair place, BoB casino is the place.

Not much to dislike. Would like to never loose, but hey...:-)

Good selection of games-- that's it. AskGamblers request that this section be at least 50 characters, but I can't give anything else positive about this casino

I only gave one star because I had to.

This would have to be the worst casino I have ever played at in my 15 years of online gambling. Their support is terrible. They don't really care about helping their customers. They don't give you reasoning as to why something happens IE: They wiped my payment methods then wouldn't accept them and told me they don't work in my country now so use another method. When asked why- they said they don't get technical information so I'll have to try something else.

I closed my account for a few months because out of the countless thousands of dollars I put in, not once did I win on their games or withdraw. When I asked to reopen my account I was told they could do it, so long as "I promise never to complain or have issues in the future"

They tell you that they accept visa and Mastercard deposit and withdraws, then tell you that there is something wrong with those methods so if you want to withdraw, your minimum is $500 nzd. So that blew those chances of withdrawing.

I would, under no circumstances, recommend this casino to anyone.
The hassle I am going through with them now to close my account is just unbelievable. Now they want to offer me an explanation for why things aren't working, and they want to give me a bonus. Anything butclose my account.

Another casino part of the Direx N. V. Casinos which are very popular this days and the reason is very fast withdraw. I just wonder what happened with this casinos, while few years ago they were not on the speedy list of payments, but I guess with years a lot of things has changed. Now seeing some of the very reputable casinos, starts with delaying of their withdraw and this guys are very fast and the fact that they only have Curacao licence, conclusion a bit odd.

Bobs Casino, I came across this casino while browsing on net, always finding some newbies so I could try my luck there, especially if some freebie is a part of their welcome bonus. I remember they were giving some free spins, played for a minute and that was all. Another opportunity I had while I claimedsome free spins from another site, actually bought them and had luck with my favorite slot Piggy Riches, wagered the bonus and asked for a withdraw.

Well that's when this guys has given me run around. A deposit was must if I wanted to withdraw those money, 50 euros exactly, so I made my deposit of 10 euros from my credit card. The fact that withdraw to my credit Master card are not allowed and Ithink their support should of told me that, or checked before I made my deposit. And there we go again, my withdraw was cancelled and support asked for another deposit from me of at least 20 euros, via my Neteller, so I can made that withdraw.

Omg how many deposits it will take me to withdraw only 50 euros?So made another with Neteller and yes must admit, they are very fast. The thing I don't like, is the fact I made two deposits that day and as other casinos I played at least they could give me my welcome bonus, but they didn't even bother to that. If my payouts or withdraw are not accepted via credit card why on earth you accept deposits with same credit card?whose fault it is, not mine for sure. Maybe decent casino but I kind of lost my interest to play there.

Inaktiver Benutzer
10/10

Pretty good range of slots, good customer support and nice vip program.
But for anyone who wants a casino that delivers on payouts, this is the one (along with nordicbet). E wallet withdrawals are instant, as they should be! Great casino, perfect cashouts!

The looks and search features could be better, but who cares!

Decided to write all the same about our favorite bob very cool casino one of the best quick conclusions, good support 24/7 in general, the whole team tries best. They have very big prospects, and especially incredibly cool and good VIP managers, and very kind who will always help you to solve any question) Elly and Ilona

This casino is my love. I love Bob)))))))))))) this is very best casino, and games.

Inaktiver Benutzer
7/10

Lots of variety overall!! all the best provider for slots, all the best game are here!
loads of live tables game !!
great choice of payments methods!
neat layout especially if you like weed and bob marley lol !
very friendly customer service!
player retention friendly aswell , which is very important !
reliable ,fair operator

very little not worth mentionning , great site overall i do recommend this site!

What is the most important for you?Service?Super fast withdraw?Sérious customer service?Fair RTP? Fair verification time?

Bob casino is his own class!They have one of the faster withdraw system I never saw. I tried almost all the major online casino. They are so good,that I don't fell the need to play somewhere else.

I am not telling there is no other good Casino. But BoB is for sure in my top 5. Few times they pay menin less than 10 minutes.They have no verification gimmick, no BS to delay your payment.Their server are fast, and I never feel like cheat with them.Their TS are crystal clear. Their Bonus has very Fair wager revirement and everything is easy to understand. They had never trick me. In the menus,there is a bonus section,where you know very clerly,hiw much is your %wagering and how much need to be play before to withdraw.You feel like they don t try to hide you things. Bravo to BoB

The deposit section on mobile version (I akways play with my phone) in a little hard to navigate. They need to redesign this base an up to date Casino. Their logo is ugly and d ont look very professional ... But Eeee, who really care about Logo ;-)

Folks,

So, sometimes it is important to share your opinion about the community you're part of!

Well to be honest I like to play. But there'is an important point I like to mention particularly. In the beginning everything was new and I made several mistakes and I did not receive my bonuses and free spins....

I had several issues and sometimes it was difficult to write down the problems I had on the life chat with the support center of Bob Casino. Finally all my problems and questions were solved/answered due to the intervention of the VIP coach too which I was assigned. It is worth to mention her name! ELLY my VIP coach guided me trough all the issues I had! Not only the bonuses were rewarded but also the free spins and several promotions were granted!!! Sometimes I was even rude against the support center agents but I can't blame them because they have their limitations in their responsibilities due to the job! They're humans after all. I think that a good VIP manager is crucial to maintain a good balance.... It is not easy to handle with people that loose money....

ELLY'S SUPPORT WAS EXELLENT !

I never rate the maximum because nobody is perfect!

Greets,

Maroet = username Bob Casino

I dislike disliking! If a problem is solved there is no more reason to complaint!
Embrace solutions !

Greets,

Maroet = username Bob Casino

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